Manage Shopify administration, automations, and integrations with AI tools.
Handle access management, SaaS subscriptions, and onboarding/offboarding.
Use AI tools like Claude and ChatGPT to build workflows and optimize systems.
Foxelli builds D2C e-commerce brands using AI and thoughtful human-centric design, reaching millions and generating over $20M annually. Ten years in, the company values learning, experimentation, and meaningful work, with a team that cares about creating great products.
Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support.
Execute onboarding, offboarding, and access management in Okta, and administer the Mac fleet in Kandji.
Maintain IT asset inventory and lifecycle, and adhere to security and compliance processes for SOC 2, ISO 27001, and HIPAA.
Forma provides a global lifestyle benefits platform that enables companies to offer competitive benefits packages with more employee choice and flexibility. Forma serves hundreds of renowned companies and nearly 1 million employees worldwide, and has been recognized as a Great Place to Work.
Analyze business scenarios and product requirements, communicating with international partners and customers.
Design new features, create functional specifications, and drive end-to-end feature implementation.
Validate implemented features against specifications, perform acceptance testing, and support maintenance activities.
Acumatica is a leading innovator in cloud ERP solutions for small and midsized businesses. The company was acquired by Vista Equity Partners in 2025 and has a collaborative, high-energy culture that values work/life balance and freakishly friendly customer service.
Provide technical assistance to computer users by resolving hardware, software, and network issues via phone, email, and chat.
Process and manage trouble tickets, ensuring detailed documentation and timely resolution of incidents.
Coordinate with other teams to solve enterprise-level problems and maintain audit trails for all reported issues.
Empower AI provides AI solutions for federal government agencies, helping them transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience and is recognized as a 2024 Military Friendly Employer.
Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements.
Design and implement Jira automations to streamline workflows and improve team efficiency.
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations.
Connection provides technology solutions and services including staffing and managed services. It is a large company with a collaborative culture focused on technical excellence.
Keeper Security is a fast-growing cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. The company is recognized for innovation in the Gartner Magic Quadrant and fosters an inclusive culture.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Provide hands-on technical support and troubleshooting for M365 incident and task tickets including P1 through P4 issues.
Monitor M365 services, OneDrive features, Dataverse environments, and platform performance while supporting configuration and maintenance.
Create and maintain reference materials, FAQs, knowledge articles, iTrain content, and user support documentation.
ARSIEM Corporation provides support to multiple agencies across the United States Government with reliable and cutting-edge technical solutions. The company has an experienced workforce of qualified professionals committed to fostering proven partnerships with government clients.
Bridge the gap between business needs and technological solutions as the first Enterprise Application Management hire.
Evaluate business processes through a data-driven lens to ensure application portfolio operations are lean and scalable.
Manage and rationalize the company application portfolio and support vendor renewal processes.
Iterable is the leading AI-powered customer engagement platform helping brands like Redfin and Priceline create personalized experiences at scale. With nearly 1,200 brands across 50+ countries and offices in San Francisco, New York, Denver, London, and Lisbon, they foster a culture of innovation, collaboration, and inclusion.
Define and lead the company's IT strategy, creating a 12–24 month roadmap aligned with business priorities and growth plans.
Establish accountability and process discipline across the organization, driving adoption of standards and controls.
Partner with leadership to identify risks and opportunities, and drive a company-wide tooling strategy that is scalable and cost-effective.
Tekmetric is the all-in-one cloud platform for auto repair shops, simplifying operations so shop owners can focus on service and growth. Founded in 2017 in Houston, the company has grown from a single shop's vision to an industry leader with a community-driven, values-first culture.