This role is pivotal in managing and nurturing the relationship with a key hyperscale data center client, ensuring the successful delivery of national program projects that directly impact the client’s critical infrastructure. This position involves leading complex, multi-million-dollar new construction projects for hyperscale data centers, from inception to completion, while maintaining operational integrity and aligning with strategic objectives.

Join the Operations team as a Sr. Operations Associate and play a crucial role in driving company's efficiency and scalability. In this position, you'll collaborate across departments to implement process improvements, streamline operations, enhance overall performance, and support strategic initiatives. Analytical skills and attention to detail are essential.

Play a crucial role in evaluating, shaping and transforming the customer order fulfillment journey, spearheading initiatives aimed at streamlining expectations, communication, and issue resolution throughout the order lifecycle. Enhance tooling to ensure customers seamlessly understand order status with excellent cross-functional collaboration.

We are seeking a Senior Manager, Film & Television Implementation to lead and scale our Implementation team. This role is responsible for delivering a seamless, efficient, and concierge-level onboarding experience that ensures customers are set up for long-term success. As a key leader, you will drive operational excellence and process optimization to enhance the customer journey.

This role focuses on contract configuration within Salesforce and Athena Health, overseeing change control processes, and driving strategic implementations with a deep understanding of RCM systems and excellent project management skills to collaborate effectively with cross-functional teams.

Oversee a rapidly growing team, operations, and P&L across 10-25 care centers, manage 3-9 Managers and Directors, while partnering with the Medical Director to support clinicians and care teams. Identify and expand new care center locations, ensuring operational excellence and integrated care delivery.

Lead, train and motivate a growing Team, communicate with leadership, and lead the Audit Team which receives requests from Payors. Comfortable bringing new ideas and process improvement suggestions, manage requests, oversee escalation calls, and participate in project teams. Coordinate with location/client management on complex issues.

Manage and inspire a team of frontline support representatives, fostering a positive and collaborative environment. Provide regular coaching and performance reviews to ensure continuous improvement using the GROW coaching framework. Track key performance indicators (KPIs) for individual and team performance and develop action plans to achieve and exceed KPI targets. Identify opportunities to streamline support processes and improve efficiency.

Manage global core services teams and help build the world’s greatest dealmaking platform. This role will build teams to ensure platform users receive high quality support, define strategy, hire and enable teams, implement new processes, and help educate the user base on value-additive changes to the Finalis platform.

Play a pivotal role in shaping and overseeing our revenue and business systems across Sales, Customer Success, Solutions, Marketing, and Product and collaborate closely with Engineering, Data, and Finance on systems needs. You will be instrumental in driving the effectiveness and efficiency of our business processes and systems as we scale.