Remote Operations management Jobs

This is an excellent opportunity for an individual who thrives in process implementation and improvement, coaching and mentoring a team of brokers striving to provide a first-class customer experience and finding out-of-the-box solutions to further our retention of our existing clients. You will mentor and coach a team of Accounts Brokers in addition to monitoring and improving best practices and process improvement for our clients.

As a Service Network Manager, you will expand Omnidian’s nationwide service delivery network by recruiting, qualifying, and onboarding top-tier Field Service Partners (FSPs) to ensure customers receive best-in-class service experiences. This role is a critical growth engine for Omnidian, bridging strategic sourcing, operational excellence, and partner relationship management.

Ensure top-tier performance, consistency, and delegation excellence across assigned assistants and client accounts. Serve as the bridge between Operations and Enablement, combining quality supervision with advanced delegation strategies. Ensure assistants are effectively utilized, clients experience seamless task ownership, and delegation maturity increases across the portfolio.

We’re looking for an Associate to join our Messaging Strategy & Operations team, supporting both Sender Operations and Deliverability functions. This role is ideal for someone who thrives at the intersection of process excellence, technical problem-solving, and cross-functional collaboration. You’ll play a critical role in ensuring Attentive’s messaging ecosystem runs smoothly.

We are seeking a highly skilled and experienced Pharmacy Operation Manager to oversee the daily operations of our pharmacy, ensuring efficient workflow, maintaining regulatory compliance, and delivering exceptional patient care. You will manage and optimize all aspects of pharmacy operations, including inventory, staffing, and financial performance.

Responsible for coaching agents, interacting with clients and other team members of the contact center team, and actively participate in improving the VEO Contact Center’s performance. You will assist in balancing all workload requirements and responding to management requests for information to enhance the effective operation of the contact center.

The Operations Manager will report to the COO and be an integral part of the operations team. Your primary priority will be supporting the launch of an aligned exchange, which includes communicating with users, monitoring risk metrics, and collaborating with core collaborators on product development.

Partner directly with the VP of Operations and help scale the systems, processes, and analytics that power our care delivery engine. Collaborate across clinical, support, product, and engineering teams to drive efficiency, improve quality, and build infrastructure that supports exceptional patient care. This role offers real ownership, autonomy, and a clear path to grow into leadership.

The Program Director, Strategic Accounts is a senior customer leader responsible for driving end-to-end deployments and value realization across Cresta’s largest and most strategic enterprise customers. In this role, you will serve as the executive sponsor and trusted advisor to C-level stakeholders, orchestrating complex AI transformation programs across global organizations. You will manage a team, ensuring flawless execution and measurable business impact.

We're seeking an experienced Sr. Manager of Program Management to lead complex, cross-functional initiatives within the Care Experience organization. This role oversees the Telehealth project management function—driving operational excellence, process improvement, and seamless coordination across product, clinical, operations, and growth teams. You’ll play a key role in shaping how we deliver care at scale.