Remote Operations management Jobs

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  • Collaborate with internal and external stakeholders to plan and manage stratospheric image capture missions.
  • Create and execute flight trajectories, interpret weather maps, and ensure safe flight operations.
  • Maintain relationships with the FAA and contribute to continuous improvement of mission control processes.

Near Space Labs leads the next generation of Earth imaging by designing, building, and operating a fleet of stratospheric balloons called Swiftys that deliver high-quality imagery. As a dynamic and growing startup, the company fosters a collaborative culture focused on innovation and operational excellence.

  • Own strategy and execution of complex, non-standard deals from pricing to close.
  • Partner with Sales, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue.
  • Drive improvements across the quote-to-cash lifecycle and provide training on pricing and deal construction.

Cresta provides a unified AI platform for customer experience, combining conversational AI agents, real-time agent augmentation, and conversation intelligence. Backed by over $270 million from investors like a16z, Greylock, and Sequoia, the company is led by former Google AI leaders and powers world-class experiences for clients like United Airlines and Marriott.

  • Define and execute long-term global vendor strategy for customer operations, focusing on experience, efficiency, and innovation.
  • Lead vendor performance management and cross-functional initiatives to drive operational excellence and cost optimization.
  • Deploy AI and automation across servicing workflows to transform vendor partner outcomes and customer resolution.

Affirm is reinventing credit to make it more honest and friendly, giving consumers flexibility to buy now and pay later without hidden fees. As a leading fintech company, they focus on remote-first culture and competitive benefits, supporting employee growth and customer-centric values.

Global 16w maternity 16w paternity

  • Design and own workflow and hierarchy across engineering, product, and design in Jira
  • Build agents and automation that run the system yourself, using AI as part of your workflow
  • Drive adoption by ensuring real practice matches the substrate through conversation, artifacts, and instruction

Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, and has grown to serve thousands of customers since its founding in 2018.

  • Champion large-scale BPO and client programs, ensuring seamless execution and strategic alignment.
  • Manage daily operations and long-term projects, hiring and supervising staff with clear performance goals.
  • Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.

Sutherland specializes in AI, automation, cloud engineering, and advanced analytics, working with iconic brands worldwide. They bring market-leading technology and business process excellence, with over 200 patented inventions across AI and other critical technologies.

US Unlimited PTO

  • Design and run customer lifecycle programs across onboarding, adoption, renewal, and expansion, using AI and agentic workflows to surface risks and expansion signals.
  • Lead a team and partner with Customer Success leadership to own renewal forecasting, data analysis, and digital CS strategy that drives retention and growth.
  • Analyze data, identify gaps, and implement process improvements with a builder's mindset, ensuring consistency and measurable impact.

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. The company infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions, and serves world leading enterprise organizations including Databricks, SAP, Siemens, and Verizon.

$75,000–$95,000/yr
US Unlimited PTO

  • Manage the COO's calendar, inbox, and priorities to protect executive focus and ensure timely resolution of tasks.
  • Coordinate recurring meetings and operating rhythms for GTM and leadership, including agendas and follow-ups.
  • Identify inefficiencies in workflows and propose improvements to streamline operations without adding bureaucracy.

Civitech is a public benefit corporation building tools to increase civic participation for Democratic candidates and progressive causes. Founded in 2019, they have over 500 partners and are a remote-first company with 30 states footprint, emphasizing diversity and inclusion.

  • Leverage your experience as a Practice Manager or Clinic Nurse to assist physician offices in improving quality initiatives.
  • Implement clinical quality improvement activities and generate reports from electronic health records to identify care gaps.
  • Provide process improvement interventions and educational support to close gaps in day-to-day workflows.

Health Services Advisory Group (HSAG) transforms healthcare delivery in the United States through quality improvement initiatives. As a growing team, they focus on improving the quality of healthcare for communities across multiple states and territories.

$130,000–$150,000/yr

  • Own daily operations across HR, finance, and administrative functions as the right hand to the VP of Operations.
  • Drive priority projects end to end, from scope definition to execution and reporting, with minimal oversight.
  • Automate repetitive work using AI tools, scripts, or no-code platforms to change how the team works.

OuterSignal builds the customer intelligence layer for commerce, showing brands the other 95% of who their customers are. It is a small, high-performing team defining a new category, backed by world-class investors.

  • Own the company operating system: department goals, KPIs, weekly scoreboards, and accountability across Supply, Demand, and Marketplace.
  • Run department head cadence, remove blockers, and ensure every leader hits their two core KPIs with hard guardrails.
  • Maintain P&L discipline with unit economics, cost caps, and a clear path to monthly net profit target.

iSpeedToLead is a leading pay-per-lead marketplace for real estate wholesalers, investors, and agents in the US. Bootstrapped and profitable with $15M+ ARR and ~50 employees across Europe, the Middle East, Asia, and the US, the company moves fast and measures everything.