Source Job

$94,000–$178,500/yr
US

  • Lead training programs across AA Tech and Train‑the‑Trainer for partner support organizations on the Alle platforms.
  • Design facilitator guides, talk tracks, assessments, and job aids; coordinate with technical writing and content owners to align training with knowledge base and Standard Operating Procedure (SOP) updates.
  • Serve as a subject‑matter expert on Alle and Alle related products and the internal audiences who use them; understand key workflows, policies, and user journeys.

SaaS Jira Salesforce Microsoft Office Technical Writing

20 jobs similar to Technical Product Support Trainer

Jobs ranked by similarity.

US

  • Deliver structured customer training sessions using established materials.
  • Facilitate virtual training sessions and workshops.
  • Maintain accurate documentation of training sessions and customer interactions.

Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security built for any IT environment and recognized in the Gartner Magic Quadrant for Privileged Access Management (PAM).

  • Supports RINVOQ Dermatology in the design and delivery of training solutions to a regional sales organization.
  • Responsible for providing regional / national training, coaching, and support.
  • Ensures the sales organization has the knowledge, skills, and confidence to effectively sell products, in turn achieving sales targets.

AbbVie discovers and delivers innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. They strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience and products and services in their Allergan Aesthetics portfolio.

US

  • Design, develop, and deliver high-impact, hands-on training.
  • Author technical documentation and produce engaging instructional videos.
  • Apply adult learning principles to create interactive modules.

ASSYST provides IT services and solutions. They value diversity and inclusion.

$93,000–$103,300/yr
US

  • Build role‑based skills for staff, partners, and customers—ensuring content quality, relevance, and alignment to product and organizational goals.
  • Drive program adoption and performance by coordinating training delivery, enabling readiness across audiences, monitoring certification progress, and optimizing learning pathways based on data and feedback.
  • Ensure operational excellence and scalability by maintaining certification standards, managing exam and credentialing processes, and collaborating cross‑functionally to keep learning experiences current, consistent, and impactful.

PointClickCare is a healthcare technology company. They provide cloud-based software for the senior care industry, enabling better care and outcomes for residents. The company operates in a fast-paced and innovative environment.

US Global Unlimited PTO

  • Design and execute an internal product enablement program.
  • Increase product expertise and improve GTM and customer-facing outcomes.
  • Partner with SMEs create curriculum, run training, curate knowledge base.

Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. They are a fast-moving, early-stage team that values impact, ownership, and follow-through, with almost 150 employees.

$76,500–$101,000/yr
US Unlimited PTO

  • Design & Execute a Support Enablement Strategy
  • Champion AI & Automation for Support
  • Build & Maintain High-Impact Content

Boulevard provides a client experience platform for appointment-based, self-care businesses. They empower their customers to give their clients more of the magical moments that matter most and value diverse backgrounds.

  • Own the enablement content library and keep assets accurate and up-to-date.
  • Coordinate and support the delivery of training sessions and onboarding programs.
  • Use AI tools to draft content, summarize inputs, and improve efficiency.

CertifID provides a secure platform that verifies identities, authenticates wire transfer instructions, and detects potential fraud attempts, mitigating risks and ensuring secure transactions. It's a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

$94,000–$111,000/yr
US Unlimited PTO

  • Lead enablement for product and process launches, including readiness planning.
  • Partner with cross-functional teams to ensure enablement content and training align with positioning.
  • Develop and maintain scalable enablement assets with a focus on usability and standardization.

Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.

$85,000–$115,000/yr
US Unlimited PTO

  • Design and build engaging, interactive training content.
  • Lead live training sessions, workshops, and new hire bootcamps.
  • Execute the enablement plan for new features.

Limble empowers the unsung heroes who support the world and is revolutionizing the way businesses manage their maintenance operations. They provide a comprehensive suite of software solutions to optimize asset performance and drive operational excellence.

US

  • Scale a clinical training program tailored for virtual clinicians.
  • Help design engaging, evidence-based training materials, including presentations, manuals, videos, and e-learning modules.
  • Implement processes for competency assessments, skills validation, and continuing education.

Sprinter Health aims to dramatically expand access to healthcare by reimagining the patient experience, delivered at home and powered by technology for scale. They are building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US, with a team of technologists, clinicians, and operators.

North America

  • Support execution of monthly updates and bi-annual program releases, including QA, UAT coordination, documentation, and readiness tracking.
  • Co-build and develop strategic content elements, configuring modules and learning experiences within cohort-based learning platforms.
  • Partner with Global Learning & GTM Program Success teams, as well as content owners, and systems teams to align timelines and dependencies.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, serving 85% of the Fortune 500 companies.

US

  • In partnership with DM, post IFTC, ensures new hire learning pulling through via advanced training and being a formal mentor
  • Conducting field visits with sales representatives to provide feedback and coaching on key skills and knowledge areas.
  • Responsible to develop a training and marketing communication plan to deliver strength/gap assessment of field representatives and collaborate on plan to enhance training

AbbVie discovers and delivers innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. They strive to have a remarkable impact on people's lives across several key therapeutic areas .

Global

  • Deploy cutting-edge restaurant technology solutions.
  • Develop and deliver effective training materials.
  • Collaborate with departments for fresh content.

McDonald’s is a globally recognized brand with restaurants in over 100 countries, serving 70 million customers daily. They are the global leader in the food service industry, known for innovation and a commitment to service, integrity, inclusion, community, and family.

$67,671–$75,186/yr
Canada

  • Design and manage end-to-end certification programs.
  • Own the planning and coordination of learning programs.
  • Drive cross-functional alignment across learning stakeholders.

PointClickCare is a healthcare technology company that provides cloud-based software solutions for the senior care industry. They help long-term care providers manage patient care, billing, and regulatory compliance. Their team operates in a highly collaborative, cross‑functional environment.

$120,000–$130,000/yr
Global

  • Support execution of TRM’s global sales enablement strategy, ensuring alignment with sales objectives.
  • Deliver a high-quality onboarding experience, coordinating sessions, building content, and managing readiness milestones.
  • Create, update, and maintain sales collateral, playbooks, and training content in partnership with PMM, Product, and Sales Leadership.

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM is a Series C company with $220M in total funding and operates as a distributed-first company.

US

  • Respond to partner inquiries through email and our support portal.
  • Diagnose and resolve technical issues related to our range of software products.
  • Guide partners/users through system functionality via email, screen recordings, and video calls.

PeopleGrove is a trusted SaaS partner for colleges and universities across the United States, offering an integrated suite of platforms. They are committed to enhancing educational outcomes through innovative technology and exceptional service, serving hundreds of institutions nationwide.

US

  • Ensure the highest level of quality in customer support interactions and internal processes.
  • Contribute to improving customer satisfaction, agent performance, and operational efficiency.
  • Monitor and provide feedback to improve customer and patient satisfaction.

Privia Health is a technology-driven, national physician enablement company. They collaborate with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences.

$90,000–$110,000/yr
US Canada Europe Asia

  • Partner with clients to understand their strategic goals, business drivers, and desired outcomes.
  • Lead the design and implementation of solutions, ensuring timely execution and overcoming potential constraints to drive positive results.
  • Develop and deliver comprehensive training programs for diverse user groups.

Juniper Square's mission is to unlock the full potential of private markets by digitizing them and bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. They have a values-driven organization and invest heavily in digital-first operations, allowing their teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England.

$50,000–$70,000/yr
US

  • Deliver monthly virtual trainings to new Community Health Workers.
  • Deliver quarterly virtual trainings to Community Health Worker supervisors.
  • Travel to different Community Health Worker organizations to provide on-site support.

IMPaCT unlocks the power of the grassroots community health workforce to address health inequity. They have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by over 70 organizations.

North America

  • Provides frontline support for PointClickCare’s learning technologies.
  • Resolves access, navigation, and content issues, managing user requests.
  • Assists with basic platform administration, user and content management, and standard reporting.

PointClickCare is dedicated to enabling success through impactful learning experiences. The team supports customers throughout implementation and beyond, helping drive confident adoption of learning platforms and access to the right training.