Facilitate new patient referral intake by acquiring, organizing, and summarizing medical records from all providers.
Build strong relationships with the Care Navigation Team and honor the practice style of community and specialty veterinary teams.
Manage concise electronic medical records across systems to support the patient journey.
Arista is revolutionizing advanced pet care by providing seamless navigation and support for pets, pet owners, and veterinary professionals. The company values a collaborative workplace where people feel valued and empowered, fostering a culture of inclusivity and growth.
Prepare comprehensive AWV charts and conduct face-to-face virtual visits via Zoom.
Review patient histories, medications, screenings, and assessments to identify care gaps.
Maintain accurate documentation and ensure compliance with Medicare, CMS, and HIPAA standards.
CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. It is a fast-growing telehealth organization with a nationwide clinical team focused on making virtual care simple, reliable, and human.
Be one of the point-of-contacts for customer inquiries via email, LiveChat, and phone.
Troubleshoot and resolve first-line issues raised by hospital/vet/tech users.
Coordinate second-line/escalated issues with regional BD/AMs and other departments.
Roo is building a veterinary staffing platform to empower animal healthcare professionals with flexibility and higher earnings. With a network of over 20,000 professionals and 9,000 hospitals, Roo fosters a culture of urgency, impact, and customer focus.
Own the relationship with a portfolio of vets, acting as their first call and advocate at Roo.
Use booking data, engagement signals, and CRM insights to spot churn risk and grow revenue.
Represent Roo in person at vet events, community programs, and conferences across the territory.
Roo operates an industry-leading veterinary staffing platform that connects veterinary professionals with animal hospitals for relief work and hiring. The company supports a network of over 20,000 veterinary professionals and more than 9,000 animal hospitals, with a mission-driven, inclusive culture.
Serve as a subject matter expert on VA healthcare, Veteran benefits, and community resources.
Develop and refine Veteran-specific care coordination workflows and escalation pathways.
Provide direct support to Veterans navigating healthcare and social needs such as food and housing.
The company specializes in connecting Veterans with healthcare, benefits, and community resources through dedicated care navigation. It operates as a fully remote, collaborative team focused on improving member access to care and quality of life.
Provide direct clinical support to patients undergoing medication abortion, including triage, assessment, and nursing guidance.
Deliver culturally responsive, evidence-based care through chat and virtual visits, ensuring patients feel heard and supported.
Navigate clinical protocols and regulatory requirements while working in a fast-paced, mission-driven startup environment.
Hey Jane provides safe, discreet medication abortion and other reproductive health services via telemedicine. They have helped over 100,000 patients and employ an in-house clinical care team of board certified doctors, clinicians, nurses, and patient care advocates.
Orchestrate the onboarding process for new veterinary hospitals from kickoff to go-live, coordinating logistics and ensuring readiness.
Deliver training sessions to equip veterinary staff with the knowledge and workflows to successfully integrate care plans.
Serve as the checkpoint owner, conducting readiness reviews and validating technical configurations before launch.
We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive revenue, and deliver better preventive care. We are a rapidly growing category leader, on track to 5X this year, with a team that genuinely cares about outcomes.
Manage communications between patients and doctors, including documentation, referrals, and labs.
Collaborate with clinical, operations, and customer service teams to resolve patient concerns quickly.
Provide clinical feedback on medications, labs, and side effects while supporting physicians.
Hone is an online medical clinic focused on transforming healthcare and enhancing longevity through virtual care. It is a remote-first, fast-paced company that values candid communication, collaboration, and calculated risk-taking.
Deliver high-quality telehealth care to members through virtual clinical encounters, supported by an experienced clinical and operations team.
Work remotely with flexible scheduling and focus on one-on-one patient interactions, eliminating the need for a traditional commute or clinic environment.
Utilize technology-enabled workflows designed for virtual care to help expand access to healthcare across the Pacific Northwest.
EasyHealth is a telehealth company that connects nurse practitioners with patients through virtual clinical encounters to improve access to care. The organization emphasizes flexibility, clinical autonomy, and technology-enabled workflows, supporting a growing network of providers across the Pacific Northwest.
Act as the primary point of contact for patients and providers, handling questions, scheduling, and documentation with empathy and professionalism.
Resolve patient and provider issues, escalate complex concerns, and coordinate care activities to ensure seamless support.
Track data and trends from support interactions to improve processes and serve as the voice of the patient.
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.
Serve as the first point of contact for members across phone and messaging, helping them navigate the app and connect to the right services.
Resolve routine virtual-care member issues within Tier 1 scope, documenting interactions clearly and escalating when necessary.
Manage multiple workflows and systems to deliver a seamless, member-first experience.
Included Health is a new kind of healthcare company delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Provide clinical and administrative support to a remote healthcare team during weekends, holidays, and peak patient volume.
Review laboratory results, coordinate referrals and pharmacy communications, and document actions in the EMR.
Work independently while collaborating with physicians, PAs, and care coordinators to ensure continuity of care.
The partner company is a growing virtual care organization delivering remote healthcare services across Canada. Their team focuses on inclusive, accessible patient care and multidisciplinary collaboration.
Provide clinical support to providers, including virtual patient rooming, history collection, and visit preparation for neurology appointments.
Perform standardized clinical assessments, review medical records, and coordinate testing, referrals, and communication with care teams.
Help patients navigate insurance, billing, and treatment requirements while escalating urgent concerns to providers.
This partner company provides coordinated virtual care for patients with complex neurological conditions. The culture is collaborative, fast-moving, and remote-first, focused on making a meaningful impact in healthcare.
Provide high quality care services virtually via telehealth to patients/families in home settings.
Navigate complex chronic comorbidities and create/implement treatment plans.
Collaborate with a transdisciplinary team and contribute to strategic direction.
Nolia Health is a healthcare company providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. They are a growing company with a focus on elevating family caregiving as a central component of healthcare, and most of their team has lived experiences as family caregivers.
Serve as the primary financial contact for caregivers during onboarding, explaining insurance benefits and estimated costs.
Collaborate with care coordination and clinical teams to ensure a seamless onboarding experience.
Maintain accurate documentation of all caregiver interactions while upholding HIPAA and privacy standards.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has a collaborative culture focused on delivering transformative care through technology.
Oversee day-to-day IT support operations across a national hospital network, managing ticket queues, escalations, and service levels.
Act as the primary liaison between Alliance Animal Health and its managed service provider, tracking vendor performance and driving continuous improvement.
Administer the Microsoft 365 environment and support infrastructure, endpoint management, and cybersecurity tools while handling complex escalations.
Alliance Animal Health is a private equity-backed Veterinary Service Organization that partners with hundreds of veterinary practices across the US to provide world-class business solutions. The company has a fast-growing, collaborative culture centered on core values of Passion, Engagement, Trust, and Service, supporting over 250 hospitals with a lean, high-impact central team.
Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.
Support members through email, live chat, and phone with eligibility and billing questions.
Own member issues end-to-end while coordinating with internal teams for resolution.
Use AI tools and share feedback to improve support processes and member experience.
This company provides digital healthcare services for ongoing care. It fosters a remote-first culture that values thoughtful communication, sound judgment, and mission-driven work.
Provide empathetic, accurate, and efficient support to patients via email and phone.
Manage high volume of interactions while meeting quality and productivity metrics.
Escalate clinical, operational, or technical issues appropriately and maintain accurate documentation.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in healthcare, earning numerous honors from Fortune and Great Place to Work.
Deliver high-quality customer service across phone, email, text, chat, and social media while resolving insurance and non-insurance questions.
Process enrollments, claims, and fulfillment activities with accurate data entry and use digital tools like Zendesk or Gladly.
Educate customers on coverage options and act as a trusted resource in a fully remote evening shift environment.
They provide pet-focused insurance and customer support, helping pet parents navigate coverage and claims. The company operates in a fully remote, collaborative, and fast-paced environment committed to exceptional service and continuous improvement.