Hire, onboard, coach, and develop a team of Technical Account Managers
Oversee technical relationships for Monte Carlo’s largest enterprise customers, ensuring strong onboarding, adoption, and long-term success
Partner with Product and Engineering to bring customer insights into roadmap prioritization and product strategy
Monte Carlo helps businesses rely on data + AI for competitive advantage, reliability has become a non-negotiable. They support some of the world's most prestigious companies to deliver trustworthy data + AI at scale and are backed by Accel, Redpoint Ventures, and Salesforce Ventures.
Drive customer outcomes, deep technical adoption, and long-term success across segments.
Shape how technical post-sale engagement scales, ensure consistency and quality across teams, and directly influence retention.
1Password is building the foundation for a safe, productive digital future. They ensure every identity is authentic, every application sign-in is secure, and every device is trusted. They are one of the most loved brands in cybersecurity with over 180,000 businesses trusting them.
Lead and mentor a multi-shift Support Engineering team.
Refine the support journey for both customers and staff.
Define and monitor key performance indicators (KPIs).
Tenable is the Exposure Management company, helping organizations understand and reduce cyber risk. They support 65 percent of the Fortune 500 and 45 percent of the Global 2000, creating a culture of belonging, respect, and excellence.
Define and execute the Technical Account Management strategy for AMER, aligned with global CS and company objectives.
Lead, coach, and develop a team of TAM Managers overseeing enterprise and strategic customer portfolios.
Drive a culture of technical excellence, accountability, and customer obsession.
Redis is the world’s most loved real-time data platform. They provide Redis Enterprise and are at the forefront of solving critical challenges for businesses that need speed, reliability, and scale. Redis has 10,000+ worldwide customers and values a culture of curiosity, diversity of thought, and innovation.
Lead, coach, and grow a team of highly effective engineers, fostering a culture of continuous learning and high performance.
Own the end-to-end vulnerability lifecycle, ensuring the organization meets strict remediation SLAs and prioritizes risks based on actual business impact.
Partner with DevOps and Engineering teams to integrate security earlier in the SDLC, ensuring vulnerabilities are identified and remediated during the design and build phases.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Define and execute the Customer Experience and Success coverage model for the US region.
Recruit, onboard, and develop Customer Experience and Success professionals within the region.
Personally manage complex enterprise accounts through the full engagement cycle.
Dash0 is building an AI-centric OpenTelemetry-native platform that eleminates vendor lock-in and toil. Dash0 is growing rapidly, with the United States as a primary strategic market.
Own partner and business strategy for a vertical, serving as the primary technical relationship and escalation owner for key partners and stakeholders.
Lead QBRs/EBRs, roadmap discussions, and strategic planning with partners, ensuring alignment to business goals and platform direction.
Define and govern vertical-level operations, including Product Health accuracy, SOPs, issue triage, and execution standards.
Super.com helps maximize lives–both the lives of their customers and the lives of their employees– so that everyone can experience all that life has to offer. They are a fast-paced, high-growth tech company that cares about their people and takes career progression seriously.
Own and grow a portfolio of MSP clients end-to-end.
Clean up agreements, eliminate billing confusion, and align clients to standards.
Confidently present upgrades to leadership.
We are a company that cares about our employees and are looking for motivated teammates. We foster a culture of growth and creativity and encourage team members to take ownership of their roles.
Partner with AEs and AMs to secure the technical win on Vanta’s most complex, strategic deals.
Lead Discovery and Architecture Workshops to deep-dive into prospect tech stacks and identify technical blockers.
Own and execute the Solution Validation (Managed Pilot) process to prove technical feasibility and eliminate risk.
Vanta's mission is to help businesses earn and prove trust through continuous security monitoring and verification. They empower companies to practice better security and prove it with ease with a kind and talented team, including individuals with and without prior security experience.
Lead onboarding for new CPU customers and advise on best practices.
Serve as the primary post-sales technical point of contact for assigned accounts.
Coordinate internal escalations with Support, SRE, Networking, Engineering and Product Management to ensure timely resolution.
Vultr aims to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators. They are the world’s largest privately-held cloud infrastructure company with 32 global cloud data center locations and hundreds of thousands of active customers.
Serve as the primary technical point of contact for Stainless's most strategic customers
Build and maintain strong relationships with technical stakeholders at customer organizations
Investigate, triage, and resolve complex technical issues, coordinating across engineering, product, and support teams
Stainless is a fast-growing tech startup building the future of APIs, with customers including industry leaders like OpenAI, Anthropic, and Cloudflare. They have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more, and have a team of ~60 expecting to double in the next ~9 to 12 months.
Lead and scale a high-performing team of Sales Engineers.
Drive technical pre-sales excellence, operational rigor, and cross-functional alignment.
Strengthen the technical value proposition in competitive and complex cybersecurity engagements.
1Password is building the foundation for a safe, productive digital future. They innovate the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. They have surpassed $400M in ARR.
Develop and execute your strategic and tactical business plan to drive revenue and large scale adoption of Yubico products and services within a set of named accounts.
Own the revenue number (sell to and sell through) for your area through New customer acquisition and expand existing relationships within a set of installed base of accounts.
Provide thought leadership to customers and, when available, at industry events and partner with Yubico Channel Managers for re-sale of Yubico solutions.
Yubico is the creator of the most secure passkeys and leading provider of hardware authentication security keys. Their mission is to make secure login easy and available for everyone. They are a global company with a strong company culture and employees located in over 14 countries.
Own the post-sales relationship for indirect customers, supporting a book of business sold through Vanta’s reseller and partner channels.
Drive product adoption, value realization, and long-term retention through partner-delivered implementations and enablement.
Act as the strategic liaison between Vanta’s Customer Success and Partner teams—ensuring alignment, accountability, and consistent customer experience.
Vanta helps businesses earn and prove trust by enabling companies to improve and prove their security. They started in 2018, and have a kind and talented team, with offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta's mission is to help businesses earn and prove trust by continuously monitoring and verifying security. They are a company promoting better security practices with a kind and talented team. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.
Own the support experience for complex integration tickets, coaching the team on troubleshooting best practices.
Serve as a primary escalation point for the integrations support squad, acting as incident commander and driving issues to resolution.
Lead root cause analysis and technical debugging for production issues across our integrations platform.
Vanta's mission is to help businesses earn and prove trust by making security monitored and verified continuously. They have a kind and talented team of various backgrounds, and they empower companies to practice better security and prove it with ease.