Source Job

• Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
• Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
• Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.

Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.

• Build, lead, and scale a high-performing EMEA Customer Success team.
• Design and execute customer journey strategies that increase adoption and retention.
• Orchestrate cross-functional execution with Sales, Product, Support, and Renewals.

Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. With over 550,000 customers and offices in more than 30 countries, Veeam fosters a culture of growth, learning, and impact.

• Provide input to proposals and Statements of Work, and support delivery of consulting services.
• Manage project plans, schedules, communication, and resources for Veeam solutions.
• Deliver onsite knowledge transfer and analyze environments to guide optimal configurations.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide and fosters a culture of growth, learning, and impact.

• Lead and scale the Managed Services Customer Success organization, developing strategies for customer retention, adoption, and value realization.
• Build and manage a high-performing team of Solution Outcome Managers, establishing KPIs and scalable lifecycle programs.
• Partner cross-functionally with sales, service delivery, and executive leadership to drive customer outcomes and growth.

Advizex, a Myriad360 company, delivers IT solutions across infrastructure, cloud, cybersecurity, and AI for healthcare, education, government, manufacturing, and retail. With over 50 years of experience and a growing portfolio, they maintain a customer-first culture and trusted expertise.

• Serve as primary trusted advisor for 5-10 strategic customers with 10,000+ employees
• Lead enterprise-scale implementations and optimizations of Vanta's Trust Management Platform
• Build deep executive relationships with CISOs, CIOs, and other C-level stakeholders

Vanta helps businesses earn and prove trust by automating security monitoring and compliance. The company has a kind and talented team with prior security experience, working to serve enterprises at scale.

• Partner with mid-market customers as a trusted technical advisor, delivering solution architecture and pre-sales engineering throughout the sales cycle.
• Lead complex sales engagements from discovery through technical validation, including proof-of-concept execution, driving successful outcomes.
• Apply expertise across enterprise infrastructure, data resilience, cloud platforms, and security to solve customer challenges and articulate technical value.

Veeam is a data and AI trust company that helps organizations secure and manage data resilience and security posture. Headquartered in Seattle with over 30 offices globally, they protect more than 550,000 customers worldwide.

• Develop and execute customer success strategy to maximize retention, satisfaction, growth, and advocacy across a team of Customer Success Managers.
• Establish scalable engagement programs, monitor KPIs like CSAT, NPS, and retention rates, and drive revenue growth through account expansion.
• Partner cross-functionally with Operations, Sales, Marketing, and Product teams to ensure a world-class customer experience and serve as the voice of the customer.

Stratus is a market leader in brand implementation and maintenance, helping global brands show up consistently through exterior signage, interior branding, site refreshes, digital signage, and ongoing repair. The company fosters a supportive, collaborative culture with career growth opportunities, regular coaching, and mentorship.

• Drive strategic, multi-year growth across large enterprise accounts as a trusted advisor to executive leadership.
• Own end-to-end enterprise sales cycles, from executive discovery through close and expansion.
• Engage CIOs, CISOs, and VPs of IT to position Veeam as a strategic partner in cyber resilience.

Veeam is the Data and AI Trust Company, helping organizations ensure data and AI are understood, secured, and resilient. Headquartered in Seattle with offices in over 30 countries, Veeam protects over 550,000 customers worldwide.

• Manage high-touch SLED accounts as primary client advocate and success owner.
• Drive cross-functional coordination across Product, Engineering, Security, and Legal teams.
• Partner with Public Sector Account Managers to execute multi-year account plans.

Vanta helps businesses earn and prove trust through an AI-powered platform that automates security monitoring and compliance. The company has a kind, talented team and thousands of customers, fostering a culture of curiosity and collaboration.

• Lead a high-impact team of Customer Success Managers to drive adoption, retention, and expansion for Enterprise and Strategic customers.
• Foster a high-performance culture with a people-first mindset, investing in team growth and building trust to drive outcomes.
• Drive commercial impact by owning retention targets, coaching cohesive account teams, and collaborating cross-functionally with Sales, Product, and Services.

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We build breakthrough software with a spark of magic, focusing on creating equitable workspaces and a culture of belonging for all employees.

• Lead, coach, and develop Customer Success Managers and Analysts to maximize retention and team performance.
• Own gross dollar retention by managing customer health, success plans, and interventions across the entire book.
• Partner with Sales on expansion opportunities and act as the voice of the customer within the company.

Amperon is where energy data meets AI, providing forecasting for the energy transition. With offices in Texas and a remote-first culture, the company has a compact team of smart, genuinely nice individuals passionate about data science and energy.

• Lead and develop a distributed team of Customer Success Managers across Commonwealth territories.
• Drive strategic customer outcomes through executive business reviews, success planning, and QBRs.
• Partner with Sales, Professional Services, Support, and Product to maximize adoption and retention.

Axon develops devices and cloud software for public safety and justice. They foster a fast-paced, collaborative culture focused on candor and care, seeking diverse perspectives.

• Lead end-to-end customer technical success for enterprise data security and AI governance solutions.
• Drive technical account strategy and conduct deep assessments across DSPM, privacy, and data security.
• Engage executive stakeholders to communicate risk posture, progress, and expansion opportunities.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a growing company, they emphasize a fast, objective hiring process and maintain a culture focused on efficiency and innovation.

• Lead, mentor, and develop a team of Customer Success Managers, driving professional growth and accountability.
• Own team-level renewal, retention, and expansion metrics while maintaining visibility into the book of business.
• Serve as an escalation point for complex customer situations and coach CSMs on navigating enterprise relationships.

LogicGate provides an AI-powered GRC platform that helps enterprises manage governance, risk, and compliance. Recognized as a leader in the GRC market, the company fosters a culture of empowerment, inclusivity, and continuous growth through employee resource groups and community giving.

• Lead and inspire a high-performing Customer Success team to drive customer satisfaction, retention, and growth.
• Collaborate with Sales, Marketing, and Product to create a unified customer ecosystem.
• Establish clear goals, KPIs, and processes to optimize team performance and customer success.

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With over 900 employees worldwide, they foster a culture of trust, positive intent, and diverse perspectives.

• Own a portfolio of enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal.
• Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, and measurable outcomes.
• Monitor customer health and product usage signals to proactively identify risks and drive expansion opportunities.

n8n is an open workflow orchestration platform for AI automation, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown to over 260 team members across Europe and the US, backed by a supportive community and top investors.

• Act as a trusted advisor for enterprise customers, guiding them through adoption and expansion of advanced IT solutions.
• Manage a portfolio of enterprise accounts, identifying risks, renewal opportunities, and expansion potential.
• Coordinate cross-functional engagement with Engineering, Support, and Field teams to deliver customer success plans.

We use an AI-powered matching process to ensure applications are reviewed quickly and fairly. We operate as a globally distributed team with a remote-first culture built on autonomy, trust, and collaboration.

• Lead, coach, and develop a global team of Customer Engineers, driving performance and culture.
• Act as primary escalation point for complex customer issues, providing technical guidance and resolution.
• Partner with Sales and cross-functional teams to support pre-sales enablement and customer onboarding.

The job is listed on behalf of a partner company, which manages all applications and next steps. The partner is a fast-growing SaaS environment focused on IT automation and software deployment serving thousands of enterprise IT teams.

• Lead, mentor, and develop a team of Customer Success Managers to drive customer outcomes.
• Oversee onboarding, adoption, and retention initiatives for startup customers.
• Partner with cross-functional teams to enhance customer experiences and improve processes.

A partner company provides customer success solutions for startup customers. It operates with a remote-first culture and focuses on team development and customer impact.