Provide expert-level technical support and escalation services for complex IT infrastructure, including Windows Server, Azure, and virtualization platforms.
Design, implement, and optimize enterprise IT environments, ensuring standardized configurations and documentation.
Mentor junior engineers and collaborate with network and security teams to drive automation and long-term improvements.
Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in telecommunications. With over 200 professional experts globally, we focus on technical support, helpdesk, and multilingual services, fostering a culture of work/life balance and remote work.
Drive execution of global channel programs, including partner tiers and incentives, while ensuring alignment with regional markets.
Partner with cross-functional teams to define program eligibility, success metrics, and governance for consistent deployment.
Analyze program performance and partner feedback to refine strategies and increase partner engagement and adoption.
Veeam is the Data and AI Trust Company, specializing in data resilience and security. Headquartered in Seattle with offices in over 30 countries, it protects over 550,000 customers worldwide.
Provides expert technical advice and solution design for complex implementation tasks.
Supports 3rd level support, root cause analysis, and change management.
Guides customers through network modernization services including SD-WAN.
Deutsche Telekom IT Solutions Slovakia provides innovative information and communication technology services. With over 3900 employees, it is the second largest employer in eastern Slovakia and fosters a culture of continuous improvement.
Own the most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
Act as the technical advisor for strategic accounts, ensuring long-term success and driving expansion opportunities.
Mentor team members, shape scalable processes, and represent the customer voice internally with Product and Marketing.
1Password builds the foundation for a safe, productive digital future, innovating enterprise password management and Unified Access Management. With over $400M in ARR and over 180,000 businesses as customers, they prioritize collaboration, transparency, and a human-centric approach in cybersecurity.
Design and execute a business plan on assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing opportunities.
Achieve monthly, quarterly, and annual sales quotas by implementing sales and marketing strategies and tactics.
Generate leads and build relationships by calling on existing and potential customers and channel partners.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Lead end-to-end infrastructure programs, breaking down large initiatives into manageable deliverables and measurable outcomes.
Proactively manage cross-team dependencies, risks, and blockers while aligning Infrastructure, Security, Product, and Engineering teams.
Use delivery metrics and tooling data to identify bottlenecks, improve workflows, and measure the impact of platform initiatives.
Prima is an online motor insurance provider that uses data and tech to deliver a great experience at a great price. They have over 5 million drivers, a team of 350+ engineers, and are expanding to the UK and Spain, fostering a culture of curiosity, experimentation, and collaboration.
Design, implement, and improve virtualization platforms based on VMware and Hyper-V across HCI and SAN architectures.
Ensure availability, performance, and reliability of virtualized environments through proactive monitoring and capacity planning.
Collaborate with SRE, DevOps, and support teams to resolve infrastructure issues and drive automation.
Social Discovery Group is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. The company has an international team of 1000+ professionals and is a two-time 'Great Place to Work' winner.
Lead, coach, and develop a global team of Customer Engineers, driving performance and culture.
Act as primary escalation point for complex customer issues, providing technical guidance and resolution.
Partner with Sales and cross-functional teams to support pre-sales enablement and customer onboarding.
The job is listed on behalf of a partner company, which manages all applications and next steps. The partner is a fast-growing SaaS environment focused on IT automation and software deployment serving thousands of enterprise IT teams.
Scope custom technical projects, build solutions, and coordinate with teams to deliver for clients.
Define platform architecture, facilitate integrations, and ensure successful deployment for strategic accounts.
Design tools to automate solutions and create repeatable processes to improve project quality.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. Founded in 2013, they have raised $240 million with 400+ team members across North America and EMEA.
Deliver high-quality IT support remotely, troubleshooting server, PC, VM, and network issues for clients.
Manage tickets, prioritize work, and ensure customer satisfaction through clear communication and problem resolution.
Maintain documentation and participate in process improvements, with occasional on-site visits (less than 5%).
New Era Technology provides end-to-end technology solutions, securely connecting people, places, and information. With a global team of over 3,000 professionals, the company fosters a People First culture focused on professional development, collaboration, and inclusion.
Lead end-to-end delivery of VDI migration projects from discovery through closure.
Drive completion of AWS Workspaces to Azure Virtual Desktop migration programmes.
Support onboarding of new partners and services into the Virtual Devices platform.
CDW is a Fortune 500 technology solutions provider helping businesses, government, education, and healthcare organizations achieve what's possible through technology. The company fosters a collaborative culture where coworkers support each other and their customers, emphasizing trust, commitment, and continuous learning.
Own and evolve the product vision and strategy for Dragos Platform integrations, prioritizing based on customer demand and market trends.
Drive development and management of dragos-developed and partner-developed integrations, maintaining accurate documentation and governance.
Build and maintain strong relationships with technology partners, guiding them through the onboarding process and ensuring program alignment.
Dragos is on a relentless mission to defend industrial organizations that provide necessities like running water, electricity, and safe working environments. As a market leader in ICS/OT cybersecurity, we are a remote-first culture with operations across North America, Europe, the Middle East, and APAC, and seek mission-oriented teammates who value authenticity, transparency, and trust.
Lead the design, implementation, and optimization of complex IT infrastructure and cybersecurity solutions across diverse client environments.
Provide technical leadership, mentor team members, and act as a senior escalation point for Service Desk and support teams.
Drive automation and continuous improvement initiatives to enhance operational efficiency and service quality.
The company is an award-winning Australian IT services provider delivering end-to-end technology solutions, managed services, cybersecurity, and ongoing IT support to businesses across various industries. It is recognized for its customer-first approach, technical expertise, and a culture of continuous improvement and technical excellence.
Oversee the AMER Technical Architecture team, managing complex implementations and strategic engagements across platform, AI, and security.
Coach senior technical talent to act as credible advisors focused on customer outcomes and consultative communication.
Develop repeatable delivery methods, templates, and standards while representing the practice in management discussions.
GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100. With an all-remote, asynchronous culture, GitLab empowers high-performance teams through transparency, iteration, and collaboration.
Own the vision, roadmap, and delivery strategy for the Polaris platform, translating business, engineering, compliance, and security requirements into prioritized epics, features, and user stories.
Lead CI/CD modernization and secure software delivery initiatives across Azure-based pipelines, championing DevSecOps best practices including automated testing, security scanning, artifact validation, and release governance.
Lead end-to-end execution of large-scale initiatives across Engineering, Security, Release Management, and Infrastructure teams, facilitating Agile ceremonies and managing dependencies.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.
Own the strategy, roadmap, and execution of the integrations product area, bridging technical architecture and customer outcomes.
Lead product discovery, agile management, go-to-market, and analysis across the full product lifecycle.
Collaborate with engineering, design, and cross-functional teams to launch API products that connect with HCM ecosystems like Workday.
Hirevue is an end-to-end hiring platform that uses video interviewing, assessments, and conversational AI to help organizations discover and hire talent. The company has hosted over 70 million video interviews and 200 million chat-based engagements for more than 1200 customers worldwide.
Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.
Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.
Develop detailed project plans including solution design, timeline estimation, and testing plans.
Provide day-to-day technical support and create integration documentation for external partner stakeholders.
Serve as a subject matter expert and escalation point for technical challenges across internal and external teams.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later solutions without hidden fees or compounding interest. The company is remote-first and covers half of all US ecommerce volume, with a focus on delivering honest financial products.
Deliver strategic technical guidance and executional support to enterprise clients.
Manage day-to-day BAU activities and develop channel implementation strategies.
Conduct technical reviews and provide optimization recommendations to drive client success.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers deliver seamless e-commerce experiences. With over 40,000 companies trusting Rithum, we foster a transparent, inclusive culture that supports work-life balance and career growth.
Lead, mentor, and develop a team of engineers and administrators managing enterprise productivity platforms.
Oversee 24x7x365 operational support, including on-call rotations and escalation management.
Act as senior technical escalation point for complex incidents and drive platform enhancements.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 organizations, including 84% of the Fortune 500, and is committed to fostering an inclusive environment.