Oversee successful delivery of complex client implementations.
Ensure operational excellence and continuous improvement.
Provide leadership to managers and senior-level professional staff.
Katch is a healthcare technology company specializing in payment integrity and subrogation solutions. They partner with health plans, providers, and stakeholders to identify, recover, and prevent payment errors, aiming to reduce costs and improve operational efficiency. They are building a fast-growing team that thrives in a startup environment and values curious, resourceful problem-solvers who are collaborative and eager to learn.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Serve as a trusted partner and escalation point for key customers, ensuring issues are resolved swiftly.
Anticipate and remove obstacles that hinder delivery, equipping teams with the processes and tools needed.
Partner with leaders across departments to align implementation strategy with organizational priorities.
Humata Health Inc. delivers innovative solutions that improve healthcare efficiency and patient outcomes. They foster a diverse workplace where ideas and contributions are valued, offering remote flexibility and growth opportunities.
Lead complex, cross-functional enterprise programs.
Own end-to-end delivery of high-visibility client implementations.
Partner with executive leadership to operationalize enterprise priorities.
Solera Health is on a mission to change lives by guiding people seamlessly to better health solutions. They empower payers and employers with tools to manage providers and outcomes across chronic conditions, with an innovative platform curating a marketplace of solutions.
Strategic Leadership: Ensure the Care Delivery team has detailed execution plans that support company goals.
Team Leadership: Tailor the organizational and team design for Care Delivery to deliver Company and Operations team goals.
Capacity Planning: Oversee detailed demand forecasting and clinical supply model to align demand and supply in capacity model.
Wheel is evolving the traditional care ecosystem by equipping companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Define, implement, and refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle.
Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers.
Own delivery P&L management and forecasting in partnership with Finance; conduct project margin analysis and drive optimization initiatives.
League, founded in 2014, is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI). They reach more than 63 million people globally, delivering the highest level of personalization in the industry.
Define product vision, strategy, and roadmaps that align with Canopy’s mission.
Develop a deep understanding of hospital operations, clinical workflows, and customer needs.
Lead product development cycles in partnership with engineering teams.
Canopy is a healthcare technology company focused on improving safety, responsiveness, and outcomes in complex care environments. Our team brings together experienced operators, engineers, product leaders, and designers who care deeply about solving meaningful problems.
Develop a digital-first success program delivering proactive engagement.
Build executive relationships, serving as a strategic advisor.
Monitor customer health and develop data-driven playbooks.
Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.
Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Lead and manage the day-to-day operations of the multidisciplinary Care Team.
Ensure clinical care is delivered according to established protocols and evidence-based standards.
Track clinical outcomes and key performance indicators to improve patient engagement and health outcomes.
Salvo offers a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. They bring multidisciplinary virtual care to patients at community specialty care practices. Salvo has raised a Series A investment round from leading healthcare investors. Salvo fosters a culture of constant innovation, marked by relentless curiosity and a sense of empathy.
Lead end‑to‑end implementation cycles, including discovery, data readiness, configuration, integration, UAT, go‑live, and post‑launch transition.
Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports.
Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions.
Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. They bring together an AI-powered platform with best-in-class expertise, serving over 85 health plans and 270 million lives.
Lead the Program Optimization team, setting strategic direction and performance goals.
Design and implement repeatable, high-value program architectures for client onboarding.
Serve as the consulting expert for key clients, translating their needs into optimized program implementations.
Freenome is working to detect cancer early using a routine blood draw. We value diversity and strive to create an inclusive, equitable environment for our employees.
Lead multiple teams to deliver results consistently and sustainably.\n- Independently identify and realize strategies that deliver significant value to customers and business.\n- Build a best-in-class engineering team through hiring, coaching, mentoring, and creating an environment where teams can do their best work.
Vanta helps businesses earn and prove trust by making security continuous. They started in 2018 and have grown to automate security monitoring for compliance standards, creating a leading Trust Management Platform.
Zus is a shared health data platform designed to accelerate healthcare data interoperability. They provide easy-to-use patient data via API, embedded components, and direct EHR integrations and were founded in 2021. They have a passionate team that is determined to help change the world and have fun doing it.
Own async throughput, backlog health, and system capacity.
Design and scale a multi-layer leadership structure.
Define and refine time-per-task benchmarks and unit economics.
Midi is a high-growth virtual care company redefining women’s health through technology-enabled clinical delivery. Their care model combines synchronous visits with high-volume asynchronous care delivered by a distributed clinical team.
Be accountable for team attainment of utilization and revenue.
Be responsible for the oversight of delivery teams assigned to customer engagements.
Be accountable for delivery quality and customer satisfaction.
Smartsheet helps people and teams achieve anything with seamless work management and smart, scalable solutions. They empower teams to automate the manual, uncover insights, and scale smarter, creating space to think big and unlock work that truly matters.
Own Customer Success Engineering and Delivery outcomes across MENA.
Build a scalable regional success model respecting local requirements.
Drive retention and expansion by ensuring customers realize ongoing value.
Armada is an edge computing startup providing computing infrastructure to remote areas and areas needing local data processing for real-time analytics and AI. They aim to bridge the digital divide with rapidly deployable advanced technology infrastructure.
Lead the daily work of a 10+ member Support Technician team to deliver strong productivity, quality, and customer experience results.
Improve customer outcomes and team effectiveness by setting clear technician‑level goals and communicating insights.
Build a resilient, high‑performing support organization by recruiting, developing, and retaining talent while growing future support leaders.
Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and a culture built on values that make them indispensable to each other.
Lead and develop the RevOps team, supporting company growth.
Drive the annual GTM planning process, including target-setting and quota setting.
Partner with GTM leadership to execute high-impact strategic initiatives.
Modern Health is a mental health benefits platform for employers. They offer employees access to resources for their emotional, professional, social, financial, and physical well-being, all within a single platform and are backed by investors like Kleiner Perkins and Y Combinator. Modern Health has a culture centered around high empathy and high accountability.