Manage inquiries in Member Services, Medicare, and Billing for Spanish- and English-speaking customers.
Uphold extraordinary customer relations and resolve issues by coordinating with health plan personnel.
Adhere to compliance guidelines, HIPAA regulations, and document all interactions meticulously.
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees across 40+ locations worldwide and fosters an inclusive, supportive work environment.
Assist customers via phone, email, chat, and social media to ensure a positive experience.
Resolve inquiries efficiently using multiple systems and take ownership until resolution.
Maintain product knowledge and meet service level agreements while providing accurate information.
We provide finance and insurance solutions for the automotive industry, offering vehicle protection plans. With over 60 years of experience, we serve thousands of dealerships and financial institutions across the U.S.
Manage full-cycle sales deals from demo to close for retirement plan solutions.
Research and target companies using prospecting tools, building and managing a pipeline.
Demonstrate the platform, negotiate contracts, and record activities in Salesforce.
Human Interest is on a mission to provide retirement benefits to all workers, focusing on small and medium-sized businesses. They are a high-growth fintech company backed by top investors and recognized as a Great Place to Work, with a culture that values customer obsession, long-term orientation, and team empowerment.
Localize and transcreate marketing music and media content to ensure maximum relevance and engagement for the Spanish audience.
Perform linguistic review, copy-editing, and LQA testing on live platforms to guarantee accuracy.
Act as a subject matter expert for the Spanish market, providing guidance on cultural nuances and local trends.
Welocalize provides AI-enabled multilingual content solutions that help enterprises operate and scale globally. The company, headquartered in New York with offices worldwide, combines AI, automation, and human expertise to support over 300 languages.
Resolve inbound customer calls, identify solutions, and execute or escalate as necessary.
Manage inbound and outbound calls to meet or exceed call center metrics while providing excellent customer service.
Advocate for customers by identifying trends and systemic issues and escalating internally.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. As a remote-first company, they offer opportunities for high performing individuals to have deep impact in the fast growing fintech space.
Handle inbound and outbound calls and chats to verify customer information for Truck Share 24/7 rentals.
Ensure compliance with U-Haul policies while assisting multiple customers simultaneously via phone and digital channels.
Must be fluent in Spanish and English, with strong listening, communication, and multitasking skills.
U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.
Serve as the first point of contact, resolving member needs with warmth and professionalism in a single interaction.
Guide members through enrollment, eligibility, device setup, and scheduling with genuine care.
Maintain compliance, record interactions accurately, and provide operational support across multiple platforms.
Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. The team is passionate, united by a shared purpose, and has raised over $100 million, named a Newsweek Top Most Loved Workplace.
Handle high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear guidance on policies, payments, and coverage.
Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy.
Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions.
Kin makes homeowners insurance simpler and more affordable using data, technology, and human support. Founded in 2016, Kin is a remote-first employer with over 35 states, serving customers in 14 states, and recognized as a Best Place to Work and one of America's Best Customer Service Providers.
Influur is redefining advertising through creators, data, and AI, making influencer marketing as measurable and scalable as paid ads. Backed by top-tier investors and trusted by global brands, the company is scaling fast across music and culture.
Conduct outbound telephone calls to recruit respondents and administer surveys in Spanish and English.
Assist panel members with account inquiries and provide respondent support.
Manage survey assignments efficiently while maintaining quality standards.
They conduct telephone-based market research to gather insights on consumer habits, customer experiences, and social issues. They offer a collaborative, remote-first culture with flexible scheduling and career development opportunities.
Respond to client inquiries about product offerings, licensing, and pricing while building rapport.
Pre-qualify leads for the sales team using Salesforce CRM.
Develop product expertise and support day-to-day activities with AI tools.
Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years. With over 500,000 users across 130 countries and a collaborative, inclusive culture, we're growing with a recent strategic investment from Hg Capital.
Schedule customer appointments for collision repair and estimates following Standard Operating Procedures.
Professionally manage high-volume inbound and outbound customer communications with empathy and precision.
Support rental reservations and tows while resolving inquiries and multitasking across systems.
Crash Champions is the largest founder-led multi-shop operator of high-quality collision repair service in the U.S., with more than 650 locations across 38 states. Founded in 1999, the company champions a People First culture focused on superior service and supporting team members.
Execute high-volume outreach to build and qualify opportunities for the sales pipeline.
Host qualification calls to understand prospect needs and determine platform fit.
Schedule meetings for qualified prospects and hand off to Account Executives.
Toast builds digital solutions to help restaurants and local businesses succeed. The company invests in sales development and fosters a growth-oriented culture.
Develop strong relationships with regional teams in the US, Europe, and Asia to deliver high-impact social media solutions.
Support and optimize paid social campaigns on platforms like Facebook, LinkedIn, Instagram, and Twitter for global clients.
Monitor campaigns daily, ensure data accuracy, and generate reports for regional teams.
WPP Media is the AI-driven media operating unit of WPP, helping clients navigate change and deliver transformational growth through personalized media at scale. The company employs exceptional talent and fosters an inclusive culture with employee resource groups and frequent events.
Lead integrated digital marketing campaigns for a portfolio of commercial fiction titles.
Manage and grow social media channels (Instagram, TikTok, Threads) with creative content and community engagement.
Analyze campaign performance using platform analytics to optimize reach and readership.
Penguin Random House is the leading adult and children's publishing house in North America, the UK and many other regions. With nearly 300 publishing brands and a vibrant international community, we value diversity, quality, and innovation in every genre.
Coordinate home care assignments and serve as a key contact for patients, families, and aides.
Document communications and resolve cases in HHA Exchange, escalating issues as needed.
Monitor daily reports, manage schedules, and ensure accurate, timely care coordination.
SnappyCX provides home healthcare coordination services, connecting patients, families, and caregivers. They operate with a patient-focused, team-oriented culture in a fast-paced healthcare environment.
Provide exceptional customer support to retain and consult Yelp advertisers via inbound calls and emails.
Highlight ad performance metrics and investment returns to demonstrate value to clients.
Become an expert in Yelp advertising solutions, adapting recommendations to client needs while handling objections.
Yelp connects people with great local businesses through reviews and advertising. As a large company, Yelp fosters a culture of diversity, growth, and authenticity, valuing unique perspectives.
Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized solutions.
Engage with members using strong communication and a problem-solving mindset in a non-scripted environment.
Navigate multiple systems while multitasking and maintaining a positive attitude in a fast-paced telework setting.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services to over 18 million members. With nearly 17,000 employees across 24 states, they foster a diverse and inclusive culture focused on delivering legendary lifetime service.
Serve as a bilingual client services representative from a remote location.
Utilize excellent communication skills to assist clients and identify opportunities.
Pursue fast-track leadership opportunities with uncapped earning potential.
Global Elite Empire Consultants is a third-party recruiter that helps clients find talent, not an insurance agency. The company rapidly grows and seeks goal-oriented individuals with leadership potential.
Serve as the primary point of contact for incoming calls and after-hours HHA and PDN cases, ensuring clear communication between patients, families, caregivers, and staff.
Monitor caregiver attendance, respond to call-outs and missed visits, and coordinate coverage to maintain continuity of patient care.
Accurately document calls, attendance updates, and case-related information in HHA Exchange and other systems while maintaining HIPAA compliance.
One of our clients, a home care agency, is seeking a reliable and experienced Bilingual Receptionist / On-Call Weekend Coordinator to manage high call volumes and time-sensitive staffing matters. The company prioritizes patient care and efficiency, supporting a remote team environment.