Accountable for operational performance and guest experience of Guest Care across the Middle East, Africa and Turkey.
Ensure operational excellence, high-quality service, and profitable growth.
Lead vendor ecosystems and embed a guest-centric culture across all operational models.
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation and committed to deliver the best tech and digital experiences.
Identify constraints and facilitate quick improvements.
Lead process improvement projects to enhance efficiency and scalability, using Experian's AI capabilities to improve renewal outcomes.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and are committed to creating an environment where everyone feels they belong and can excel.
Drive operational excellence and performance across retail locations.
Translate company objectives into scalable systems and performance standards.
Partner with leadership to ensure best-in-class store operations and team development.
Story Cannabis was built by misfits on a mission to create something better in the cannabis industry. Founded in 2021, Story is a vertically integrated company headquartered in Phoenix with a vision to bring hope, happiness, and healing to the world through cannabis.
Manage and guide all aspects of customer and consumer service delivery for our luxury brand portfolio.
Oversee consumer service (product, warranty, and technical support) and customer service (B2B order entry and fulfillment), ensuring quality and consistency across channels.
Maintain strong collaboration with supply chain and distribution operations to optimize order fulfillment and reduce service friction.
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home, security and commercial building markets. They believe their work and their brands can have incredibly positive impacts for not just business and shareholders, but for people and the planet, too.
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents.
This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units.
This position offers flexibility to be remote with up to 75% travel
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities.
Responsible for leading Lean and cultural transformations across customers.
Trains customers on workflows inside Redzone software through on-site deployments.
Leads process improvement and kaizen activities for customers implementing QAD Redzone software.
Redzone helps manufacturers make more stuff for less while greatly improving the employee experience. With over 1000 customers, 1200 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.
Drive operational excellence, cross-functional alignment, and execution of high-impact initiatives.
Act as a trusted advisor, thought partner, and operational backbone for the GVP and leadership team.
Lead critical planning processes, drive strategic initiatives, and bridge communication gaps.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. Their intelligent cloud-based platform connects people, systems, and processes, empowering organizations to work smarter, faster, and better; serving over 8,100 customers including 85% of the Fortune 500®.
Lead the design, delivery, and scale of our customer operations function.
Deliver frictionless, compliant, and high-impact service experiences for personal banking customers.
Increase productivity and efficiency through great people leadership.
Monzo is on a mission to make money work for everyone by waving goodbye to the complicated and confusing ways of traditional banking. They have a long history of creating magical moments for their customers with hot coral cards, get-paid-early feature, financial education, and award winning customer service.
Establish and improve best practices for Operations Support.
Lead complex, cross-functional initiatives with clear work plans.
Create executive-ready narratives and recommendations.
Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. They are a quickly growing company focused on helping people live healthier and happier lives.
Drive, build, scale, and optimize multi tower global operations.
Collaborate with deal teams to provide subject matter expertise for client proposals and RFPs.
Set up new GBS and GCCs, transforming cost centers into strategic growth enablers.
Jobgether is a company that helps connect job seekers with employers using AI-powered matching. They aim to provide a quick, objective, and fair review of applications against a role's requirements.
You will own end-to-end event management, from conferences and executive dinners to partner activations.
Success requires building scalable processes, managing budgets, and collaborating across teams to drive outcomes.
You will play a critical role in creating repeatable systems, improving efficiency, and delivering events with impact.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the internal subject-matter expert for sportsbook mechanics, including odds formats, settlement logic, rulesets, market types, and exception handling.
Draft, maintain, and refine sportsbook support policies, bet settlement SOPs, escalation paths, and help center documentation.
Manage complex or sensitive customer cases related to bet results, market disputes, voids, partial payouts, or trading adjustments.
Magic Eden is breaking down barriers to make Web3 intuitive, accessible, and magical by leading the charge to redefine the onchain experience. They are backed by top-tier investors and building a future where trading is seamless and digital ownership is universal with a global team of passionate and talented people.
Drive the vision and roadmap for a Customer Service and Operations Platform.
Lead the discovery and implementation of process improvements and automation opportunities.
Identify high-impact use cases for generative and predictive AI.
EzCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. They provide flexible and scalable solutions and also enables companies to manage their food spend in a single, customizable platform.
Manage the repository of PS operational content and execute the PS offer release process.
Maintain the PSA platform, ensuring data accuracy, reporting reliability, and system stability.
Manage and mentor a team of four analysts across the US and India.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, offering a CustomerOS platform to orchestrate the customer journey. More than 2,000 companies use their applications and AI agents to drive learning, adoption, community connection, and success for their customers.
Join Horizon North and be part of a team that delivers exceptional hospitality and operational excellence.
The Operations Manager is responsible for leading multiple remote hospitality sites, designing and implementing scalable systems.
Ideal candidates will have a proven track record in hospitality or remote site management, with strong leadership skills.
Dexterra Group is a fast-growing, financially strong, publicly listed company. They provide fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, and work-life balance.
The Director, IP Recordals will shape and lead the delivery and customer engagement model for our global Recordals service. This senior role focuses on implementing a scalable Target Operating Model, ensuring our clients receive consistently exceptional support and guidance. You’ll play a key part in strengthening customer confidence, encouraging use of our IP Solutions Digital Platform, and driving ongoing process improvements to keep the service efficient, reliable, and future-ready.
RWS helps protect their customers’ ideas and innovations. Our purpose is to unlock global understanding, celebrating difference, inclusivity and diversity.
Manage US Learning Series and develop Pre, During and Post education programs.
Manage Domestic Field Onboarding Program, which includes liaising with regional RVP and BD.
Support Operations Training Team Programs, Initiatives, and Roll Outs.
Domino’s Pizza is a reshaped, reenergized brand of honesty, transparency and accountability, offering craveable food. As a technology leader, they are consistently one of the top five companies in online transactions, with 65% of U.S. sales through digital channels.
Monitor individual and team performance goals under the Director of Operations.
Serve as a SME when working with development, implementation and technology.
Provide guidance on work processes, seek efficiencies, and improve effectiveness.
CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers, offering 24/7 support. They value their team and provide a balanced mix of benefits, flexible work-life balance, and professional development opportunities.
Lead and develop a team of managers overseeing a growing team of ~30 CX agents.
Own the prospect experience by designing and refining workflows from initial contact through scheduling.
Work cross-functionally with Product, Marketing, and Clinical Operations to create a seamless prospect journey.
Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and take charge of their personal health. Solace is a Series B startup, founded in 2022, with a lean, mission-driven, and quickly growing fully remote U.S. team.
Lead and mature Instructure’s global revenue operations function.
Lead transformation of go-to-market operations by identifying and resolving process bottlenecks.
Build and mentor a high-performing RevOps team focused on excellence, accountability, and collaboration.
Instructure believes in the power of people to grow and succeed throughout their lives. They create intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.