Source Job

UK

  • Support service onboarding, customer management, and governance forums driving continual improvement.
  • Handle major incidents, supplier coordination, and service reviews presenting performance and improvement plans.
  • Manage financials, risk, compliance, and business development to achieve customer satisfaction and operational excellence.

ITIL Stakeholder Management Financial Management Cloud Technologies

20 jobs similar to Service Delivery Manager

Jobs ranked by similarity.

Europe

  • Lead end-to-end technical project delivery using Agile methodologies for medium-sized teams.
  • Establish and mature customer relationships while managing stakeholder expectations and project governance.
  • Drive continuous improvement by coaching teams on Agile practices and optimizing delivery processes.

Version 1 is a trusted technology and transformation solutions provider for global brands. With over 3300 employees and a £300m revenue, they have been recognized as a Great Place to Work in the UK and Ireland for over 10 years.

UK 5w PTO

  • Responsible for all aspects of contract delivery including finance, quality, people, and client.
  • Ensure contracts achieve agreed budget targets and coordinate resources for current and future contracts.
  • Maintain excellent attendance levels and drive best practice within the team, acting as an ambassador.

NEC Software Solutions develops software for public services, including emergency dispatch, family support, and transport management. With over 3,000 employees, they collaborate with governments and public institutions to drive innovation and efficiency.

UK 5w PTO

  • Leads end-to-end management of high-value, complex strategic bid opportunities from qualification to submission.
  • Drives win theme development, ensuring alignment with customer requirements, evaluation criteria, and win strategies.
  • Provides mentoring and coaching to Bid Managers and Bid Writers, promoting best practices and a culture of quality.

NEC Software Solutions (part of global tech giant NEC Corporation) helps governments, hospitals, police forces, and public services dispatch ambulances, support families, and test newborn hearing. With over 3,000 employees, they push boundaries in public sector software, fostering a culture of accountability and continuous improvement.

US Unlimited PTO

  • Lead, coach, and develop a team of Professional Services Engineers and Technical Project Leads, driving accountability for delivery quality and customer satisfaction.
  • Oversee delivery execution across networking and security engagements, ensuring scope adherence, technical quality, and proactive risk management.
  • Partner with Sales, Presales, PMO, and Practice Leadership to improve project handoffs, staffing alignment, and delivery readiness.

Myriad360 is a technology services company specializing in enterprise networking, cybersecurity, and infrastructure solutions. Consistently listed among Inc & Crain's 'Best Places to Work', they foster an inclusive culture with accessible leadership and a focus on employee development.

US

  • Develop, maintain, and track project plans, schedules, risk logs, and performance metrics.
  • Coordinate project execution across stakeholders, product owners, technical teams, and USCIS program offices.
  • Apply Agile and PMBOK-aligned practices to support sprint planning, backlog prioritization, and continuous improvement.

Artemis provides management and advisory support services focused on streamlining and improving business operations in the federal sector. The company is hiring a Project Management Journeyman to support USCIS business process improvement and IT implementation.

Global 10w PTO

  • Own the portfolio as the single project manager across all managed services accounts, managing entitlements and flagging risks.
  • Run the delivery rhythm including ticket intake, triage, prioritization, and SLA enforcement with root-cause analysis.
  • Build the operating model, lead the team, and bridge with Product, Engineering, and Customer Success.

Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. We've processed over 10 million entities for 100,000+ users across 120+ countries, backed by top venture firms.

US

  • Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
  • Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
  • Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

US

  • Support PMO functions including governance, status reporting, RAID management, and milestone monitoring for federal technology implementations.
  • Coordinate with government stakeholders, implementation partners, and contractor teams to ensure project alignment.
  • Maintain project artifacts such as status reports, dashboards, RAID logs, action trackers, and meeting documentation.

CSCI Consulting is an award-winning information technology and financial management consulting firm founded on the philosophy of doing what is right. The company has a growing team and a culture that values ethics, diversity, and personal and professional growth.

US

  • Lead end-to-end service delivery operations for cybersecurity and cloud security professional services engagements.
  • Own the delivery lifecycle for FedRAMP advisory, implementation, continuous monitoring, and related security programs.
  • Develop operational strategies and governance models ensuring compliance with NIST 800-53, FedRAMP, and DoD frameworks.

This company specializes in cybersecurity and cloud service delivery for federal agencies, managing mission-critical environments with strict compliance requirements. They are a mid-sized organization focused on scalable operations and measurable outcomes.

US

  • Serves as the primary coordination point between implementation teams and client stakeholders, facilitating communication and tracking dependencies.
  • Supports alignment across business, technical, and contractor groups to ensure project milestones and deliverables are met.
  • Prepares for and supports stakeholder meetings, workshops, and readiness activities, documenting decisions and action items.

CSCI Consulting is an award-winning information technology and financial management consulting firm founded on the philosophy: 'Do what is right, always.' They apply this philosophy across a growing business, delivering world-class services to customers while providing an environment where associates thrive both personally and professionally.

UK

  • Lead operational management of health and wellbeing services for children and young people.
  • Oversee performance, safeguarding, quality, and financial sustainability across a portfolio.
  • Engage with commissioners and partners to strengthen integrated pathways and strategic priorities.

Catch22 is a charity and social business that delivers public services to help people find good housing, relationships, and purpose. With thousands of employees across the UK, it operates with a business mindset and a commitment to equality and safeguarding.

Canada

  • Oversee program delivery and governance frameworks to ensure alignment with business objectives.
  • Collaborate with cross-functional teams to drive product initiatives and manage stakeholder expectations.
  • Monitor program performance and implement improvements to optimize outcomes and mitigate risks.

Veriforce provides compliance and risk management solutions for organizations worldwide. They foster an inclusive culture and are committed to building a diverse team of highly talented individuals.

Global 18w maternity 18w paternity

  • Onboard and manage UpGuard customers, providing success plans, training sessions, and regular check-in calls to ensure they meet their goals.
  • Monitor customer health and proactively intervene with education to help customers achieve the expected value from UpGuard.
  • Advocate for customers by providing updates to internal teams on customer perspectives, risks, and expansion opportunities.

UpGuard is a cyber risk management company that provides a Cyber Risk Posture Management (CRPM) platform integrating security ratings, threat intel, and agentic AI to help organizations manage cyber risk. They are a rapidly growing global company with a US$75M Series C funding and a strong culture, certified as a Great Place to Work in multiple countries.

US

  • Ensure stable operation of computer software systems and network connections, including planning, installing, configuring, maintaining, and optimizing network software and communication links.
  • Analyze and resolve end user software and connectivity issues, provide training, and recommend technology direction aligned with business vision.
  • Perform advanced application networking, load balancing, fault tolerance, and vulnerability management while providing local and remote maintenance support for servers and applications.

We provide comprehensive technology-based solutions to federal customers, focusing on cybersecurity, ICAM, Zero Trust, digital engineering, and enterprise AI. We retain highly qualified employees, offering meaningful work, growth opportunities, and work-life balance, with a strong sense of teamwork.

UK

  • Manage a portfolio of UK corporate secretarial clients, handling incorporations, filings, AGMs, and compliance.
  • Build strong customer relationships and deliver exceptional service for outsourcing needs.
  • Support the wider Legal Entity Management team with global portfolios and best practices.

HSP Group is a premier provider of global expansion services, helping companies simplify international operations across legal, HR, payroll, compliance, tax, and advisory. They serve scale-up organizations and innovative technology firms, fostering a fast-paced, client-first environment.

Brazil

  • Configure and optimize ServiceNow ITOM solutions for discovery, inventory management, and visibility of IT assets across cloud and traditional environments.
  • Automate configuration management processes and CMDB optimization using ServiceNow ITOM and ITSM capabilities.
  • Integrate ServiceNow ITOM with third-party monitoring platforms and cloud environments such as AWS, Azure, and GCP.

The company specializes in digital transformation and IT operations solutions, helping organizations improve infrastructure visibility and automation. It offers a collaborative environment with opportunities for continuous learning and global team collaboration.

$76,200–$95,250/yr
UK 5w PTO

  • Coordinate and manage PMO work streams across complex, high impact business projects, partnering with internal stakeholders to identify owners, dependencies, risks, and milestones.
  • Monitor progress across work streams, proactively flagging risks, protecting delivery timelines, and unblocking teams by clarifying ownership and escalating decisions.
  • Curate and maintain governance materials, including steering committee packs, progress updates, action logs, dashboards, and risk registers.

Midnite is a next-generation sports betting and gaming platform built for a new wave of players. Over 400,000 players have already made the move, and we're a high-performance team operating at pace, constantly iterating and driving ambitious ideas into real impact.

US

  • Manage delivery of contracted services to large Provider Healthcare clients, ensuring SLAs and KPIs are met or exceeded.
  • Build and maintain strong client relationships, provide day-to-day advice, and identify sales opportunities for account executives.
  • Handle customer escalations, conduct monthly service reviews, and remain informed on technical design and customer environments.

We are the multicloud solutions experts, combining our expertise with leading technologies across applications, data, and security to deliver end-to-end solutions. We attract world-class talent and are named a best place to work by Fortune, Forbes, and Glassdoor.

$160,000–$165,000/yr
US

  • Own global governance and oversight of Major Incident Management functions within Enterprise Technology.
  • Manage incident resolution, stakeholder communication, and integration with ITSM processes to minimize business impact.
  • Drive continuous improvement through automation, AI, and data-driven solutions while leading a global team.

NBCUniversal is a leading media and entertainment company that creates and distributes world-class content across film, television, streaming, and theme parks. As a subsidiary of Comcast, it employs tens of thousands globally and fosters an inclusive culture with a focus on community impact and innovation.

Global

  • Plan, execute, and monitor strategic IT infrastructure projects from initiation to transition to business-as-usual operations.
  • Coordinate cross-functional teams including engineers, IT Security, and Implementation Managers to deliver project milestones and remove blockers.
  • Report project status, risks, and issues to senior leadership and ensure compliance with IT governance and security standards.

Eurofins Scientific is an international life sciences company providing analytical testing services to clients across multiple industries to make life and our environment safer, healthier, and more sustainable. With over 65,000 staff across 950 laboratories in 59 countries, Eurofins fosters a decentralized and entrepreneurial culture focused on innovation and quality.