Responds to and resolves learner needs as first point of contact via phone, email, and chat.
Maintains knowledge of College services and performs soft transfers or escalates concerns as needed.
Assists with resolution of learner satisfaction survey concerns and participates in functional projects.
Nightingale Education Group focuses on higher learning in healthcare professions, contributing to education, health, and employment systems through academic achievement and professional development. They have graduated nearly 5,000 nurses and emphasize a positive work-life integration and professional growth.
Provides front desk support and customer service for the Admissions Department.
Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.
American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.
Provide one-on-one counseling to students and families on financial aid options, application processes, and eligibility requirements.
Evaluate and process financial aid applications, determine eligibility, and award financial aid packages including grants, scholarships, loans, and work-study.
Ensure compliance with federal, state, and institutional regulations, and maintain accurate records of student interactions and financial aid determinations.
Concorde Career Colleges is an educational institution that provides career training in healthcare fields. The company offers tuition waivers for employees and their families and provides benefits such as paid time off, retirement matching, and paid parental leave.
Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students.
Provide operational support to college partners enabling their participation in QuestBridge programs.
Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way.
QuestBridge connects high-achieving students from low-income backgrounds with educational and career opportunities. From its founding over 30 years ago, QuestBridge has always been an organization focused on creating opportunities for students from low-income backgrounds.
Build meaningful 1-on-1 relationships with students.
Guide students through college and graduate application strategy.
Edit essays and provide thoughtful feedback.
InGenius Prep partners with students pursuing admission to U.S. colleges and graduate programs through personalized mentorship, long-term development, and strategic guidance. They are a collaborative, fast-moving organization that values intellectual curiosity and thoughtful mentorship.
Provide personalized coaching support to learners through various communication channels.
Help learners identify the right resources aligned with their career and learning goals.
Support enrollment and onboarding processes, including registration assistance.
EnGen offers an AI-powered approach to English instruction, designed to solve a systemic access issue. They partner with employers, educators, and governments connecting workers with English skills and employment in high-demand industries; they have a nimble, empowering, and welcoming culture.
Provide outstanding customer service to families over the phone, educating them about evaluation, treatment, and insurance processes.
Accurately enter patient registration information and schedule appointments, identifying potential conflicts.
Coordinate information between referring physicians, insurance companies, and treatment clinics, handling 40-70 calls daily.
Cranial Technologies is the only company globally dedicated to researching and treating plagiocephaly (flat head syndrome) and providing non-invasive ear shape correction. With over 300,000 babies successfully treated, they are a leader in pediatric cranial shaping and foster a compassionate, family-oriented culture.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.
Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the primary contact for parents and students, providing timely and professional support via chat, email, WeChat, and phone.
Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.
Guide customers through the learning journey and help ensure students receive a smooth and positive learning experience.
Think Academy US is an education technology company providing K-12 extracurricular learning services. We foster children’s ability to think critically and strengthen their logic skills. The company is a subsidiary of TAL Education Group, and we believe love and technology can make education better.
Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Supervise a growing network of Certified Peer Specialist Mentors supporting teens through Medicaid
Work 27 guaranteed hours per week with a fully remote schedule
Must hold an active NJ license as LCSW, LMHC, or LPCC
Somethings addresses the teen mental health crisis by supervising a growing network of Certified Peer Specialist Mentors supporting teens through Medicaid. The company is scaling fast but no specific size or culture details are provided.
Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility.
Communicates appropriately regarding changes in schedule or service delivery.
Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve.
Act as a trusted bridge between families and the internal advising team.
Provide timely updates, thoughtful recommendations, and genuine care as their child progresses toward their goals.
Collaborate with team members to ensure services are delivered to fulfill family needs.
InGenius Prep, founded in 2013 by law students at Harvard and Yale, assists students in applying to U.S. Colleges and Graduate schools. The company has grown to a team of more than 190 full-time employees, 600 part-time employees, with offices in the U.S., Canada, and China.
Coordinate and schedule appointments across multiple calendars with accuracy and minimal conflicts.
Communicate proactively with clients and team members via phone, email, and digital platforms.
Maintain and update scheduling systems and databases with accurate appointment records and client information.
Hollent LLC provides appointment support coordination services in a fast-paced, remote environment. The company fosters an inclusive and diverse workplace as an equal opportunity employer.
Troubleshoot product, service, and enrollment issues with sensitivity and urgency while maintaining compliance.
iRhythm is a leading digital healthcare company that creates trusted solutions to detect, predict, and prevent disease. The company combines wearable biosensors and cloud-based data analytics with proprietary algorithms, and is experiencing rapid growth with opportunities across the globe.
Actively engages with Benefits Administration system to complete new and renewing account installation.
Provides assistance to internal and external clients with basic BenAdmin Q&A, reports, troubleshooting and data questions.
Consistently achieves or exceeds established SLA expectations on individual performance.
CRC Benefits is an industry leading provider of benefits services, with a culture focused on inclusion, trust, collaboration, and innovation. The company has earned a Top Workplaces USA award three years in a row based solely on employee feedback, valuing employees and encouraging growth.
Answer end-user questions by supporting phone calls, chats, and web inquires.
Take ownership of assigned client accounts by managing and resolving issues from start to finish.
Deliver fast, accurate, and friendly solutions that create a great client experience.
Encoura empowers students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Encoura's expertise spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities.
Manage complex executive calendars; coordinate meetings across time zones and align scheduling to priorities.
Plan and accomplish meeting logistics (agenda support, materials, attendee coordination, rooms/virtual links) to ensure executives are prepared.
Be a trusted liaison for the executive's office assessing inbound requests, communicating with internal/external partners, and building relationships.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries with corporate headquarters in Dublin, Ireland.
Serve as primary enrollment contact for accepted students and guide them through funding, travel, and onboarding steps.
Act as School Certifying Official for GI Bill® students, processing certifications and maintaining compliance records.
Coordinate with admissions, operations, and student experience teams to ensure seamless student arrival.
UHP builds a new category of education centered on whole-human experiential vocational training for veterans and purpose-driven individuals. It is a fast-moving, mission-driven organization building a scalable human development institution for the future workforce.