Resolve employee IT requests through Slack, Jira, and other support channels.
Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
Build and maintain automations, integrations, and custom connections between business systems.
Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.
Provide Tier 1-2 technical support across Windows and macOS, managing tickets via systems like HappyFox.
Own end-to-end user lifecycle management, including onboarding, offboarding, identity and access control.
Administer Microsoft Intune, Google Workspace, and assist with SOC 2 and HIPAA compliance.
Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum experiences for underserved communities by providing trust-based engagement and wrap-around support. As a growing, remote-first team, we value empathy, collaboration, and resilience in our mission to deliver meaningful care.
Provide front-line IT support, triaging hardware, software, and application issues, managing employee onboarding/offboarding, and maintaining asset inventories and software licensing.
Assist with security operations including monitoring, vulnerability remediation, patch management, and compliance initiatives such as audit evidence and risk assessments.
Support design and building of internal solutions using AI tools and database engines, integrating with SaaS via APIs, and establishing operational discipline.
Training The Street (TTS) is the world's leading financial learning services company, delivering targeted, hands-on training to corporate and academic clients globally. We're a small team growing beyond a SaaS-only stack, seeking a technician to support day-to-day operations and security.
Own new-hire onboarding and offboarding, including account provisioning and device management.
Provide end-user support for macOS and Windows, administering Microsoft Entra ID and MDM platforms like Kandji and Intune.
Support security and compliance operations, including access reviews and SOC 2 evidence collection.
Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.
Handle help-desk tickets, device lifecycle, and onboarding/offboarding for a globally distributed company.
Administer Google Workspace, deploy security policies, and manage endpoint compliance.
Support office networking, AV equipment, and write documentation for IT processes.
Runway is building AI to simulate the world through merging art and science, aiming to create general-purpose world models for robotics, disease, and scientific discovery. The company is a fast-growing AI startup with a small, globally distributed team of creative and ambitious people.
Serve as the primary IT contact, ensuring a high-touch, empathetic support experience for all employees.
Troubleshoot hardware and software issues and explain solutions in clear, jargon-free language.
Manage the full lifecycle of equipment, from onboarding to offboarding, and build a helpful knowledge base.
Midi Health is the largest virtual care clinic for women in midlife, providing evidence-based care for perimenopause and menopause. We are a fast-growing, mission-driven company building the infrastructure for this new category of care.
Provide first-line IT support for hardware, software, and access issues across Windows, macOS, and mobile platforms.
Manage user account provisioning, password resets, and access permissions within Microsoft 365 and macOS environments.
Contribute to IT projects, onboarding/offboarding, and maintain documentation and inventory.
Interra Health is a healthcare technology company transforming the prescription journey for providers and patients, formed through the merger of DoseSpot, Arrive Health, and pVerify. They are a fast-growing, mission-driven team working at the intersection of software and healthcare.
Act as first point of contact for internal IT helpdesk, troubleshooting hardware, software, and access issues.
Assist with provisioning and de-provisioning of SaaS accounts for new and departing team members.
Help track and manage global inventory of hardware and software licenses, ensuring MDM systems are up to date.
Swapcard is an AI-powered event platform designed to drive revenue growth and foster connections at events. The fully remote-first company has 200+ employees across 28+ countries and 40+ nationalities, united by values of curiosity, ownership, and resilience.
You manage the Mac fleet and drive zero-touch provisioning and device trust frameworks.
You administer SSO, implement PAM, and ensure device health with enterprise tools.
You automate workflows with Okta and RPA initiatives to scale operations and optimize spend.
Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. With over 1,000 employees and $350 million in funding, they partner with health plans, employers, and government organizations to restore health.
Deliver high-quality remote IT support as a senior escalation point for a fully distributed workforce.
Own end-to-end user lifecycle including onboarding, offboarding, and device management.
Operate and extend AI-powered IT automation tools to reduce toil and focus on high-leverage work.
Assured modernizes insurance claims processing with software solutions for large insurers. The company is a fast-growing technology firm with 200-300+ employees and a remote, collaborative culture.
Handle L1 escalations, including triage, diagnosis, and resolution of complex technical tickets across time zones.
Manage onboarding/offboarding, access governance, and SaaS administration for corporate tools like Google Workspace and Slack.
Drive automation initiatives using scripts, APIs, and tools like Zapier to eliminate repetitive manual work.
Fundraise Up is a global fundraising platform that helps nonprofits increase donations through faster load times and higher conversion rates. With a 4.9/5 rating, they serve leading organizations like UNICEF and employ a distributed team of 160+ product professionals across Europe and Asia.
Provide seamless tech support and manage day-to-day access, security, and hardware requests for a distributed team.
Orchestrate exceptional onboarding and offboarding experiences, collaborating with People Operations and vendors.
Implement support models and security guidelines, working alongside Legal and Procurement to maintain operational efficiency.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions for K–12 classrooms and support a distributed team of 500+ employees.
Provision and manage employee devices, identities, and access across Windows and Mac environments.
Troubleshoot and resolve technical issues from account access to backend disruptions for clinical tools.
Maintain VPN, remote access, and internal systems while documenting processes and coordinating with engineering.
Welby Health is a San Diego-based healthcare organization focused on transforming complex condition management through integrated care coordination and data-driven insights. It is a growing company that partners with physicians and health systems to deliver scalable solutions.
Respond to helpdesk tickets and resolve hardware/software issues for global employees.
Monitor ticketing systems and communicate outages while following SLAs.
Collaborate with the IT team and support technologies like Google Apps and Office 365.
Yelp is a community-powered platform that connects people with great local businesses through reviews and technology. We're a global, diverse team with offices worldwide, committed to authenticity and collaboration.
Lead and scale IT operations strategically, including FinOps automation, security resilience, and vendor management.
Handle hands-on tasks like provisioning accounts, troubleshooting Google Workspace and Zoom, and onboarding new hires.
Mentor a team of 4 and drive workflow automation to reduce manual effort and support organizational growth.
Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are a growing, innovative organization with a collaborative and inclusive culture, committed to fostering an environment where every team member can thrive.