Source Job

US

  • Provide first-line HR support for all UnityPoint Health regions via phone, case management, and chat.
  • Resolve tier 1 inquiries on HR policy, payroll, benefits, leaves, HRIS systems, and more.
  • Support team members, leaders, providers, retirees, and third parties throughout the employee life cycle.

Customer Service HR Policies HRIS Payroll Problem Solving

20 jobs similar to HR Shared Services Representative

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US Unlimited PTO

  • Serve as first-line HR support for employee questions on policies, benefits, systems, and life cycle changes.
  • Own HRIS data integrity, payroll coordination, and parental leave processes end-to-end.
  • Run onboarding, benefits enrollment, and compliance documentation to keep operations audit-ready.

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. The company is remote-first, scaling fast, and has been named a Best Place to Work by Outside Magazine and Built In.

$90,000–$100,000/yr
US

  • Partner with operations and department leaders on employee relations, staffing, and performance management.
  • Conduct workplace investigations and advise managers on policies, employment laws, and HR best practices.
  • Support the full employee lifecycle from onboarding to offboarding, including recruiting and engagement initiatives.

Sentral operates a network of residential communities offering tech-enabled services and premium amenities to redefine modern living. The company values service, ownership, and continuous personal growth, fostering an empowered and diverse workforce.

$32–$40/hr
US Unlimited PTO

  • Manage People Service Desk tickets and employee questions on policies, benefits, PTO, and HR systems.
  • Process employee lifecycle changes in UKG and maintain accurate HR records.
  • Identify process improvements and update SOPs to streamline service delivery.

Ro is a direct-to-patient healthcare company providing nationwide telehealth, labs, and pharmacy services through a vertically integrated platform. Since 2017, it has helped millions of patients and is recognized as a top workplace in healthcare, with 20+ honors from Fortune, Great Place to Work, and PEOPLE since 2021.

India Unlimited PTO

  • Support the full employee life cycle, including onboarding, data management, visa renewals, transfers, and offboarding.
  • Prepare HR documentation such as contracts, policies, benefits enrollment, and payroll records.
  • Coordinate with vendors and internal teams to ensure accurate payroll, benefits administration, and service excellence.

G-P is a leading SaaS-based Global Employment Platform enabling clients to expand into over 180 countries without local entity complexities. Our diverse, remote-first teams are empowered with flexibility and resources, fostering an environment where innovation thrives.

$36,400–$36,400/yr
UK

  • Act as first point of contact for employees and managers, managing HR queries via Live Chat, email, and case management systems.
  • Provide clear first-line guidance on HR policies and processes, taking ownership to resolve queries with the wider HR team.
  • Maintain accurate, confidential employee records and help colleagues use HR tools and resources while improving the service.

EDF is an energy company helping to shape a smarter, energy-saving future across smart meters, heating, and electric vehicles. It is a large organisation, recognised as a Sunday Times Best Places to Work Top 10 Very Big Organisation, with an inclusive culture focused on personal success.

India

  • Manage employee lifecycle processes including onboarding, benefits administration, and offboarding.
  • Coordinate with payroll, insurers, and local providers to ensure accurate HR service delivery.
  • Support continuous improvement and use AI-enabled tools to enhance HR operational efficiency.

This company provides shared HR services for a fast-growing, global, remote-first organization supporting professionals across multiple regions. It has a multicultural, distributed team that values collaboration, innovation, and operational excellence.

$51,100–$58,400/yr
North America

  • Provide day-to-day HR support to an assigned client group, including employee inquiries, transactions, case management, data updates, and documentation.
  • Coach, mentor, and guide HR Service Centre Coordinators while helping prioritize work and maintain consistent service delivery.
  • Serve as first point of escalation for complex inquiries, complete quality checks, and collaborate with HR, Payroll, IT, and business stakeholders.

Dexterra Group provides facilities management, food services, remote workforce accommodations, forestry services, and other operational solutions across Canada and the US. With over 80 years of experience, the company is committed to exceptional service and has been certified as a Great Place to Work for 2025-2026.

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  • Manage HRIS records, new hire orientation, personnel files, and offboarding processes.
  • Process payroll changes, benefits administration, and compliance reporting (EEO-1, ACA).
  • Support HR operations, policy updates, employee inquiries, and cross-departmental coordination.

Gold Coast Health Plan is a health plan organization dedicated to disrupting the health care industry by creating leading-edge solutions that meet the whole-person needs of members. The company fosters a supportive, inclusive culture where employees are valued as its greatest asset.

$79,200–$90,000/yr
Global 5w PTO

  • Own HR operations: onboarding, contracts, expenses, payroll inputs, and tax filings.
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  • Maintain HR systems, the employee handbook, and HR metrics dashboards.

CEA stewards the effective altruism movement, applying evidence and reason to solve global problems like poverty and existential risk. With 66 core staff and a small People Operations team, it values ambitious momentum, collaboration, and mission-driven work.

$50,000–$70,000/yr
US 3w PTO

  • Manage day-to-day HR operations including onboarding, offboarding, benefits administration, and payroll coordination.
  • Serve as the primary point of contact for employee inquiries on HR policies, benefits, and employee relations.
  • Ensure compliance with federal and state employment laws and maintain accurate employee records in the HRIS.

True Zero Technologies is a veteran-owned small business that helps organizations achieve better outcomes by aligning people and technology. With a people-first culture, the company has been named a Best Place to Work and appeared on the Inc. 5000 list of fastest-growing companies.

India

  • Support employee lifecycle processes including onboarding, data management, visa renewals, and offboarding for global teams.
  • Coordinate with payroll, benefits, and insurance providers to ensure accurate and timely HR service delivery across regions.
  • Leverage generative AI tools and maintain documentation to enhance HR operations, compliance, and continuous improvement.

The hiring company is an international organization that provides shared human resources services across multiple regions through a centralized Shared Service Centre. It maintains a remote-first, collaborative culture with a focus on operational excellence, AI-enabled workflows, and employee well-being.

US

  • Provide professional and timely service to internal and external customers regarding benefit administration.
  • Resolve benefit service issues with internal staff and outside vendors.
  • Perform monthly reconciliation of Carrier invoices to report to customers.

OneSource Virtual (OSV) works exclusively with Workday customers to automate payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers and 92% retention, OSV offers a values-based culture and professional development.

US

  • Lead enterprise-wide employee relations strategy, programs, and team performance.
  • Ensure compliance with federal and state employment laws and HR policies.
  • Oversee complex employee relations investigations and partner with legal counsel.

UnityPoint Health is a healthcare system providing comprehensive medical care across multiple states. It is a large organization recognized as a Top Place to Work in Healthcare, with a culture focused on belonging, support, and development.

US

  • Handle inbound and outbound calls and respond to customer inquiries via text and email.
  • Manage and update customer cases, documenting all interactions accurately.
  • Resolve routine issues at first contact and escalate complex cases as needed.

Five Star Solutions provides customer support and business process services. The company values diversity and is committed to maintaining a professional workforce while delivering the best service possible to its customers.

$81,900–$137,800/yr
United States

  • Provide practical HR guidance and coaching to managers on complex employee matters.
  • Manage employee inquiries, case documentation, and performance management cycles.
  • Improve HR workflows and service delivery using AI tools and process optimization.

The hiring company provides HR operations and strategic human resources support, helping managers navigate complex employee and organizational matters. It operates as a distributed, technology-enabled team with an inclusive culture and opportunities for professional growth.

  • Manage all payroll records and partner with Finance for semi-monthly payroll across all companies.
  • Oversee the new employee onboarding process, including payroll, benefit setup, and orientations.
  • Serve as the first point of contact for general HR questions and benefits administration.

Paradigm provides legal practice management software that helps lawyers manage, automate, and grow their firms. With 50,000+ lawyers across 170 countries using their platforms, the company is fast-paced, ambitious, and focused on building world-class legal technology.

US

  • Serve as a trusted HR partner to leaders and employees across multiple teams, providing guidance on employee relations, performance management, compensation, and compliance.
  • Manage employee relations matters, including investigations, terminations, and documentation, while partnering with Legal and Finance on sensitive employment issues.
  • Support HR operations, workforce planning, organizational development, and HRIS integrity across global teams, including EOR/PEO partnerships.

Keeper Security is a cybersecurity software company that provides zero-knowledge and zero-trust security solutions, including its KeeperPAM platform, to protect organizations and millions of people globally. It is one of the fastest-growing cybersecurity companies, published in 23 languages and sold in over 150 countries, with a culture focused on innovation and global impact.

US

  • Provide timely and accurate support to participants and clients regarding eligibility, benefits, claims, and plan inquiries via phone and email.
  • Document all customer interactions and navigate multiple systems while maintaining HIPAA confidentiality.
  • Educate members on self-service options and contribute to a positive, team-oriented environment.

Point C is a national third-party administrator that delivers customized self-funded benefit programs and innovative cost containment solutions. It is a mission-driven company with a collaborative culture focused on innovation, inclusion, and partnership.

US 4w PTO

  • Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution.
  • Maintain detailed records in Salesforce and generate client analysis reports as needed.
  • Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.

Foundation Risk Partners is an insurance brokerage and consulting firm, one of the fastest growing in the US, hiring for its Corporate Synergies team. The company offers a comprehensive benefits package and values exceptional customer service and collaboration.

US Unlimited PTO

  • Provide top-quality employee experience across onboarding, performance, employee relations, and offboarding.
  • Advise managers and employees on conflict resolution, performance management, company policy, and leave accommodations.
  • Develop and implement HR policies and procedures supporting real estate goals and act as the first point of contact for HR questions.

Truehold is the nation's leading provider of residential sale-leasebacks, helping homeowners unlock their equity without debt or moving. We have brought together industry-leading experts to unlock over $400 million in home equity, with a people-first culture and a mission to redefine senior living.