Provide day-to-day HR support to an assigned client group, including employee inquiries, transactions, case management, data updates, and documentation.
Coach, mentor, and guide HR Service Centre Coordinators while helping prioritize work and maintain consistent service delivery.
Serve as first point of escalation for complex inquiries, complete quality checks, and collaborate with HR, Payroll, IT, and business stakeholders.
HR OperationsCoachingCustomer ServiceProblem SolvingHR Systems
Process employee lifecycle transactions including new hires, terminations, promotions, and organizational changes.
Maintain accurate employee records in Dayforce and respond to inquiries regarding HR processes and benefits.
Support payroll timelines, generate reports, and assist with HR projects and process improvements.
Dexterra Group is a leading provider of support services and infrastructure solutions across Canada and the US. With over 80 years of history, the company fosters a supportive team environment and has been certified as a Great Place to Work 2025-2026.
Drive and deliver all aspects of the employee life cycle for a distributed workforce, including recruitment, onboarding, performance management, and offboarding.
Oversee core HR operations, multi-state compliance, values-aligned compensation and benefits plans, and HR policies while partnering with Finance and Operations.
Support people managers through coaching, training, strategic workforce planning, and change management execution to enhance employee experience.
Marguerite Casey Foundation works toward a country where government prioritizes the needs of excluded and underrepresented people by supporting organizations and leaders focused on shifting power. The Foundation has a distributed workforce and values belonging, mutual respect, and trust.
Lead a high-performing remote service team to drive exceptional customer outcomes and retention.
Coach and mentor 8-10 agents while using data to improve performance and operational efficiency.
Serve as a P&C insurance expert to ensure service quality, compliance, and cross-sell opportunities.
Trellis is a tech company behind Savvy, a licensed insurance agency, rewriting the insurance experience with clean design and a customer-first mindset. We're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures, with a remote-first team that moves quickly and builds with intention.
Resolve customer inquiries on payroll and platform issues via email, chat, and phone.
Investigate discrepancies, document resolutions, and escalate complex cases.
Build payroll knowledge and contribute to process improvements.
The company provides payroll and HR services to businesses globally. It operates with a fully remote, globally distributed team and emphasizes flexibility, inclusivity, and employee wellbeing.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Support employee lifecycle processes including onboarding, data management, visa renewals, and offboarding for global teams.
Coordinate with payroll, benefits, and insurance providers to ensure accurate and timely HR service delivery across regions.
Leverage generative AI tools and maintain documentation to enhance HR operations, compliance, and continuous improvement.
The hiring company is an international organization that provides shared human resources services across multiple regions through a centralized Shared Service Centre. It maintains a remote-first, collaborative culture with a focus on operational excellence, AI-enabled workflows, and employee well-being.
Own end-to-end HR operations for India, including recruiting, onboarding, payroll, compliance, and offboarding in a remote-first environment.
Create scalable people policies, engagement cadences, and employee experiences from the ground up for a growing team.
Serve as a trusted HR point of contact, partnering with managers and international stakeholders on sensitive employee matters.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a remote-first organization that partners with growing teams and values initiative, accountability, and continuous improvement.
Lead the day-to-day HR function including recruiting, onboarding, employee relations, benefits, and compliance.
Develop and improve scalable HR policies and processes to support a growing, multi-state workforce.
Serve as the primary HR resource for employees and managers, while coordinating with legal and other specialized experts as needed.
Magpie Health Analytics provides data analytics solutions for the healthcare industry. It is a growing professional-services organization focused on building scalable HR processes and supporting a geographically distributed workforce.
Own day-to-day People Operations activities throughout the employee lifecycle, including onboarding, offboarding, benefits, and payroll coordination.
Serve as an approachable first point of contact for employee questions and escalate sensitive matters appropriately.
Support performance management, employee engagement, and cross-functional projects while improving processes as the company scales.
The partner company is a growing remote-first startup building a smooth employee experience. It is an early-stage organization with a focus on scaling operations and culture.
Resolve customer inquiries related to payroll processing through email, chat, and phone.
Follow established workflows and documentation to ensure consistent case handling.
Develop foundational expertise in payroll systems, processes, and regional compliance.
We provide payroll client services, helping customers navigate payroll processes and resolve issues. We operate as a fully remote international team with a focus on autonomy and continuous learning.
Handle incoming telephone and email inquiries from internal and external customers to resolve issues and fulfill requests.
Maintain the CMMS database by creating work orders, monitoring open orders, and documenting all call information.
Follow up on calls, escalate issues per priority, and prepare reports while maintaining professional demeanor.
Black & McDonald is a facilities management and construction services company operating in Canada. With a large workforce, it values employee development and diversity in a supportive culture.
Support the full employee life cycle, including onboarding, data management, visa renewals, transfers, and offboarding.
Prepare HR documentation such as contracts, policies, benefits enrollment, and payroll records.
Coordinate with vendors and internal teams to ensure accurate payroll, benefits administration, and service excellence.
G-P is a leading SaaS-based Global Employment Platform enabling clients to expand into over 180 countries without local entity complexities. Our diverse, remote-first teams are empowered with flexibility and resources, fostering an environment where innovation thrives.
Manage employee lifecycle processes including onboarding, benefits administration, and offboarding.
Coordinate with payroll, insurers, and local providers to ensure accurate HR service delivery.
Support continuous improvement and use AI-enabled tools to enhance HR operational efficiency.
This company provides shared HR services for a fast-growing, global, remote-first organization supporting professionals across multiple regions. It has a multicultural, distributed team that values collaboration, innovation, and operational excellence.
Act as a primary HR contact and advisor to Care organization leaders, coaching on performance management and employee relations.
Own performance management processes, including corrective action, performance improvement plans, and documentation.
Provide expert guidance on complex people matters, ensuring legal compliance and consistent practices.
Included Health is a healthcare company offering integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone. They provide comprehensive care guidance and personalized virtual and in-person services, and are an Equal Opportunity Employer with a remote-first culture.
Act as a senior escalation point for complex employee cases across the EMEA region, managing them from investigation to resolution.
Serve as a customer-facing point of contact via tickets, email, and calls, ensuring empathetic and compliant support.
Collaborate with Payroll, Legal, Compliance, and regional teams to resolve cross-functional HR issues and improve processes.
We are a global employment platform that connects talent with top companies through AI-powered matching. We are a remote-first, international team of about 50 employees, with a collaborative and inclusive culture.
Lead the day-to-day people function and build scalable HR programs for a growing remote-first brand.
Manage the full employee lifecycle, including onboarding, performance management, benefits, and offboarding.
Partner with the founder and leadership team to translate business priorities into practical people plans.
Poppy & Peonies is a fun and energetic brand that designs and sells vegan leather bags and accessories, founded in 2015 after the founder needed stylish yet practical mom-friendly bags. The company has grown from a basement operation to appearing on Dragons' Den, with a remote-first team focused on sustainability and ethical practices.
Own multi-state HR compliance, payroll, benefits, and employee relations for a fully remote workforce.
Build and scale HR infrastructure, policies, and performance management systems from scratch.
Partner with executives and employment counsel on terminations, compensation, and risk management.
Stryker Digital provides digital services to 700+ active clients across the United States, reaching a $15M annual run rate in under five years. The company has a growing U.S.-based and international workforce and a fast-paced, entrepreneurial culture.
Provide professional, empathetic customer support to automotive customers regarding warranty, repairs, and vehicle features.
Resolve issues by listening actively, understanding concerns, and providing practical solutions.
Work remotely from anywhere in Canada with a flexible schedule and paid virtual training.
This company provides customer support services for a major automotive brand. They are a supportive, customer-focused organization with a remote team across Canada.
Lead the governance, administration, and continuous improvement of an organization-wide external workforce program.
Ensure compliance with worker classification, engagement models, and lifecycle management across U.S. and international arrangements.
Collaborate with HR, Legal, Finance, and other stakeholders to manage risk and enable effective workforce solutions.
The company is a partner organization that manages external workforce programs and compliance. It operates remotely and values collaboration across HR, Legal, Finance, and other departments.