Source Job

$185,000–$210,000/yr
US 3w PTO

  • Serve as a trusted advisor to customers on AI/ML and contact center optimization.
  • Grow existing customers and acquire new logos through strategic account management.
  • Collaborate cross-functionally and meet bookings targets with reliable forecasting.

Enterprise SaaS Consultative Selling AI/ML Customer Experience Account Management

20 jobs similar to Director, Strategic Accounts

Jobs ranked by similarity.

$225,000–$275,000/yr
United States Unlimited PTO

  • Serve as a consultative partner, uncovering customer business objectives and mapping them to AI-driven solutions.
  • Lead technical discovery sessions and deliver compelling product demonstrations showcasing Cresta's AI capabilities.
  • Own proof-of-value engagements and run ROI workshops to connect Cresta's capabilities to quantifiable customer impact.

Cresta builds an AI platform for customer experience, combining conversational AI agents, real-time human augmentation, and conversation intelligence. The company has raised over $270 million from top investors like a16z, Greylock, and Sequoia, and is led by AI experts from Google.

United States

  • Own the full commercial relationship and customer success across 5 to 15 strategic accounts, driving value, expansion, and renewals.
  • Go deep with transformational accounts, building executive partnerships and long-term success plans for large enterprises.
  • Drive NRR and cross-sell across ElevenLabs' expanding product suite, leading renewals end to end.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model and now serve millions of users and thousands of businesses, with $781M in funding and a valuation of $11B.

US 16w maternity 16w paternity

  • Drive net-new revenue by managing full sales cycles for Writer's enterprise AI agent platform.
  • Prospect, qualify, and develop new strategic opportunities in target verticals and account lists.
  • Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients.

Writer is an AI platform enabling enterprises to deploy AI agents grounded in their data. Founded in 2020, the company is valued at $1.9B with office hubs in major cities and a fast-moving, big-thinking team.

US Unlimited PTO 8w maternity 4w paternity

  • Lead North American commercial organization, owning regional P&L and full-funnel revenue.
  • Build and scale the sales team while personally closing high-profile enterprise clients.
  • Partner with Customer Success, Marketing, Product, and Finance to drive ARR growth and retention.

Emplifi is an Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands. The company fosters an agile, open-minded culture with high levels of trust and flexibility.

US

  • Act as a trusted advisor to customers and partners, aligning Cognigy’s platform with high-impact transformation initiatives.
  • Drive full sales cycles from account planning to close, including coordinating responses to RFPs/RFIs.
  • Represent Cognigy at trade fairs and industry events to generate awareness and new ARR.

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI across 100+ languages.

$109,000–$156,000/yr
Global Unlimited PTO 12w maternity 12w paternity

  • Own a high-volume portfolio of 130–150 accounts end-to-end, from onboarding through renewal and expansion.
  • Drive adoption and revenue growth through regular calls, optimization reviews, and strategic proposals.
  • Partner cross-functionally with Product and other teams to bring the customer voice into company decisions.

Help Scout builds customer support software that treats people like people, not tickets, serving over 10,000 companies worldwide. They are a fully remote team of 120+ teammates with a culture focused on ownership, curiosity, and quality.

US

  • Drive net-new and expansion sales cycles within frontier AI labs, targeting research and executive teams.
  • Understand customer workflows and position Prolific as the source of high-integrity human data for model training and evaluation.
  • Work cross-functionally with Science, Services, Marketing, and Product teams to drive meaningful growth.

Prolific provides a platform connecting researchers with a global pool of participants for ethically sourced human behavioral data, enabling the development of more accurate and aligned AI systems. It is a mission-driven company at the forefront of AI innovation with a remote-friendly culture.

$46,600–$131,100/yr
Americas

  • Drive revenue acquisition and expansion through value-based consultations and product demonstrations for enterprise-level clients.
  • Serve as a trusted business partner, leveraging deep expertise in global workforce trends to create thought leadership and strategic initiatives.
  • Mentor junior team members, coach peers on communication and stakeholder management, and raise the bar for the Customer Success organization.

Remote solves the challenge of global employment compliance, enabling businesses of all sizes to recruit, pay, and manage international teams. With a fully remote team across six continents and a culture centered on innovation and async work, Remote fosters an inclusive environment where employees bring their talents and experiences to build a best-in-class HR platform.

Argentina 3w PTO

  • Own the strategy and roadmap for the messaging platform, virtual agent, and AI services that power human+AI customer experiences.
  • Be the go-to expert on human+AI collaboration, working directly with customers and account teams to prioritize delivery.
  • Drive metrics, telemetry, and a docs-first approach to ensure every feature ships with measurable outcomes.

ASAPP delivers AI-powered customer experience solutions, focusing on messaging platforms and virtual agents. It is a high-growth startup with a globally diverse team and a culture of ownership, speed, and outcomes.

Unlimited PTO

  • Partner with senior executives at top companies to drive adoption of our AI decision automation platform.
  • Own client relationships and develop account-specific strategies to close large strategic deals.
  • Promote and expand Aera's platform usage through value-based, consultative selling.

Aera Technology is a leader in Decision Intelligence Platforms, using AI to automate decision-making for global brands. An established series C startup with teams across the US, Europe, and Asia, they emphasize a flexible and supportive work culture.

Sales

OpenAI
US

  • You'll build and manage a pipeline of new business opportunities from generation to closure.
  • You'll partner with solutions and research engineering to execute complex customer programs and projects.
  • You'll own a consumption revenue target and analyze opportunity metrics to provide insights.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company brings together world-class scientists, engineers, and business professionals to accomplish this long-term mission.

$155,000–$175,000/yr
US Unlimited PTO

  • Own a portfolio of strategic enterprise accounts, driving net-new acquisition and expansion within Fortune 100 companies.
  • Run deep discovery to understand customer pain, success metrics, and decision criteria while orchestrating complex sales cycles.
  • Partner cross-functionally with Solutions, Product, and Customer Success to position the platform as mission-critical infrastructure.

Maven AGI is an enterprise AI platform that builds conversational AI agents that not only answer customers but also act by fixing problems autonomously. With around 130 employees and a culture of bold action and customer-centricity, the company has grown rapidly since 2023 and serves enterprise clients like Dell and Tripadvisor.

US

  • Manage a portfolio of 45-55 mid-market accounts, driving adoption, retention, and growth.
  • Lead strategic success plans, QBRs, and executive briefings that tie product value to business impact.
  • Run renewals and expansions end-to-end with principled negotiation and accurate forecasting.

CaptivateIQ offers a sales performance management platform for planning, managing, and optimizing sales performance. It's a fast-growing startup backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving companies like Netflix, Figma, and Stripe.

EMEA

  • Own and grow a portfolio of strategic customers, guiding them from go-live through long-term value realization.
  • Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes.
  • Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

$220,000–$275,000/yr
US Unlimited PTO

  • Serve as the dedicated expert on AI Agent technology, engaging early in sales cycles to drive opportunities and establish technical credibility.
  • Lead AI Agent workshops and deep-dive technical discovery sessions to design use cases, evaluate integration requirements, and define implementation scope.
  • Support high-stakes AI Agent demonstrations and build financial ROI models in partnership with Sales Directors and Core SEs.

Cresta is an AI platform that transforms customer conversations into competitive advantage through conversational AI agents and real-time augmentation. Backed by leading investors including a16z, Greylock, and Sequoia, the company has raised over $270 million and is led by former Google AI executives.

$168,400–$252,600/yr
US 3w PTO

  • Shape early-stage AI/ML conversations into compelling solution visions on the Microsoft platform.
  • Partner with sales and account teams to drive opportunity qualification and deal closure for AI/ML engagements.
  • Provide executive-level technical depth in Azure, including agentic architectures and machine learning, to influence client stakeholders.

3Cloud is a cloud services company that partners with clients to deliver innovative solutions on the Microsoft Azure platform. They emphasize a culture of experimentation, direct feedback, and teamwork, though employee size is not specified.

$76,800–$186,200/yr
US

  • Drive deep adoption and business value for contact center customers by translating complex workflows into practical solutions.
  • Serve as a subject matter expert on CCaaS platforms, advising on routing, omnichannel, and AI-assisted capabilities.
  • Develop scalable enablement resources and one-to-many programs to accelerate product adoption and customer success.

The company provides a leading cloud-based contact center platform with AI-assisted capabilities and omnichannel solutions. It fosters a collaborative, growth-focused environment where employees are empowered to deliver meaningful customer impact.

$200,000–$275,000/yr
US Unlimited PTO

  • Partner with Enterprise Account Executives to qualify opportunities and translate customer requirements into technical solutions.
  • Lead discovery calls and deliver compelling product demos that demonstrate Cresta's value in contact center operations.
  • Manage proof-of-concept exercises, train users, and build financial business cases to drive adoption and ROI.

Cresta is an AI platform that turns customer conversations into competitive advantages through conversational AI agents and real-time augmentation. The company has raised over $270 million from top investors like a16z, Greylock, and Sequoia, and is used by leading brands including United Airlines and Marriott.

US Unlimited PTO

  • Define and execute a global post-sales strategy to accelerate customer value and growth.
  • Lead large distributed teams across Professional Services, Customer Support, and Success.
  • Partner with Product and Engineering to turn customer insights into product improvements.

This company is a partner of Jobgether, focusing on enterprise cloud and AI solutions. They are a large, distributed global organization with over 200 employees, fostering a culture of accountability, transparency, and inclusion.

United States

  • Own and continuously improve the Customer Success technology infrastructure supporting AI-driven customer journeys, intelligent CTAs, and scalable execution.
  • Design, standardize, and maintain Customer Success playbooks covering lifecycle motions, expansion opportunities, and risk interventions.
  • Leverage AI and automation capabilities to simplify processes and scale operations across customer cohorts.

Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They partner with companies to manage applications and ensure fair reviews, focusing on efficiency and objectivity in hiring.