Provide professional, empathetic customer support via inbound calls regarding vehicle ownership inquiries and complaints.
Research concerns, coordinate with dealerships, and guide customers through recalls, warranty, and connected services.
Use strong communication and problem-solving skills to resolve issues and ensure a positive customer experience.
VXI is a customer experience and business process outsourcing company with a world-class contact center. They employ a diverse, inclusive team focused on growth and delivering exceptional service.
Handle inbound and outbound calls as the first point of contact for customers.
Assist with payments, renewals, cancellations, and resolve issues promptly.
Document interactions, collaborate with the team, and maintain high customer satisfaction.
We are UNIFIN, Inc., a growing tech company focused on building innovative digital solutions. We value creativity, collaboration, and continuous learning.
Field customer inquiries and resolve questions, issues, and concerns via phone, email, chat, or social media.
De-escalate issues calmly, escalate when necessary, and track call information for auditing and reporting.
Meet sales objectives and provide feedback on call issues to improve service delivery.
TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.
Answer inbound calls and assist members with questions related to AAA memberships.
Deliver personalized, proactive solutions and recommend valuable products and services.
Engage with members using strong communication and a friendly, problem-solving mindset.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services. With nearly 17,000 employees across 24 states, we help over 18 million members and foster a culture that embraces diversity and legendary service.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Handle inbound calls efficiently, schedule/reschedule appointments, and complete daily administrative tasks for the Call Center support team.
Provide excellent customer service with a professional, confidential work ethic and knowledge of HIPAA regulations.
Work remotely from approved states (PA, MD, VA, DC, FL, GA) with reliable internet and a quiet dedicated space.
Vision Innovation Partners exists to protect and restore vision. The company offers a culture centered on its Shared Values – PATIENTS, with opportunities for growth and development.
Engage with trial owners through primarily outbound calls and occasional inbound interactions.
Assist guests with booking reservations and purchasing package upgrades, enhancements, and travel protection plans.
Collect delinquent balances, ensure FDCPA compliance, and achieve performance metrics.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations. Recognized as a Best Company to Work For, we employ 9,000 Team Members and value creating a supportive, rewarding workplace.
Perform delinquent account collection calls, emails, or text messages assigned by management
Service inbound customer calls, set up payments, and maintain clear and descriptive notes
Perform skip trace duties and review accounts for repossession and legal actions
Lendbuzz is a fintech company that develops innovative technologies to provide underserved borrowers with better access to credit for auto loans. The company values diversity, compassion, simplicity, honesty, and transparency, and fosters a culture of independent and critical thinking.
Provide Tier I support and document issues into a ticket management system.
Analyze symptoms, determine urgency, and resolve or dispatch incidents to appropriate support groups.
Manage escalations and seek process improvements to enhance service delivery.
Long View is one of North America's most dynamic IT providers, fostering a culture of collaboration, innovation, and inclusion. With 90% of team members rating it a good or great place to work, the company values integrity, competence, value, and fun.
Serve as the primary point of contact for incoming calls and after-hours HHA and PDN cases, ensuring clear communication between patients, families, caregivers, and staff.
Monitor caregiver attendance, respond to call-outs and missed visits, and coordinate coverage to maintain continuity of patient care.
Accurately document calls, attendance updates, and case-related information in HHA Exchange and other systems while maintaining HIPAA compliance.
One of our clients, a home care agency, is seeking a reliable and experienced Bilingual Receptionist / On-Call Weekend Coordinator to manage high call volumes and time-sensitive staffing matters. The company prioritizes patient care and efficiency, supporting a remote team environment.
Research and compile three to five pre-screened resources for each client request, delivering them telephonically and via internet within two business days.
Provide resources in both English and Spanish, covering childcare, elder care, education, and personal convenience needs.
Document all work life packages in ComPsych databases and collaborate with the team to share findings and improve processes.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, providing end-to-end support to more than 75,000 customers across 200 countries. With over 40 years of experience, the company serves 40% of the Fortune 500 and is dedicated to helping individuals and organizations thrive.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Act as the first point of contact for clients and resolve complaints while improving processes.
Build and maintain trusted relationships with assigned carriers and collaborate with internal departments.
Handle incoming calls and communicate with carriers, brokers, and potential clients via email, text, or phone.
Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain. The company values teams over individuals, encourages experimentation and iteration, and emphasizes mental health, work-life balance, and diversity.
Conduct proactive one-on-one outreach to community members via phone, text, and email to guide them through an award-qualification process.
Maintain accurate CRM records in Close.io, including call logs, status updates, and follow-up activities.
Complete required documentation, reference forms, and supporting administrative tasks to ensure member recognition.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets. The company offers various open roles, free training, and a vibrant support community for its contractors.
Answer, screen, and triage inbound calls, verifying caller information and quoting member benefits.
Research and provide referrals based on member needs, document activities, and make outbound enrollment calls.
Coordinate Critical Incident Response and Management Referral requests, liaising between clients, providers, and HR.
Uprise Health transforms the delivery and accessibility of mental and behavioral healthcare to bring whole person care to individuals worldwide. The company fosters a culture of compassion, integrity, collaboration, velocity, and advocacy.
Make high-volume outbound calls to existing healthcare plan members in English and Spanish.
Explain available services, answer questions, and help eligible members schedule appointments.
Accurately document call outcomes and meet performance expectations for quality and conversion.
Knowledge Rhino hires bilingual professionals for outbound healthcare appointment setting, serving existing plan members. They are a growing remote team focused on member outreach and flexible scheduling.