Source Job

US

  • Define global Professional Services strategy and drive customer success through scalable delivery models.
  • Lead and develop a global multidisciplinary team of implementation and consulting professionals.
  • Own financial performance, including P&L, margins, and commercial success of services.

Leadership B2B SaaS Professional Services Strategy Cross-functional Partnership

19 jobs similar to Global Head of Professional Services US Operations

Jobs ranked by similarity.

Global

  • Define and execute the global professional services strategy, positioning it as a competitive advantage.
  • Lead and scale a high-performing global team of implementation and consulting professionals.
  • Own implementation excellence, customer outcomes, and the commercial performance of the services business.

Ashby is an all-in-one recruiting platform that serves over 5,000 customers from startups to enterprises. The company is growing over 100% year over year with strong retention and a culture of continuous improvement and customer obsession.

US

  • Lead and mentor a high-performing sales team while driving business development and revenue growth.
  • Develop and execute strategic sales plans, monitor pipelines, and exceed revenue targets.
  • Prospect, pitch, and close new business while coaching team members to succeed.

The company operates at the intersection of SaaS technology and digital commerce in the aviation marketplace. It fosters a collaborative, high-energy remote culture with a focus on professional growth.

$150,000–$215,000/yr
US

  • Lead and develop a pod of two Global Enterprise Account Executives, setting strategy and coaching on complex, multi-stakeholder sales cycles.
  • Own end-to-end sales for a portfolio of global consulting and professional services accounts, driving new logo acquisition and expansion.
  • Build executive-level relationships and drive pipeline through personal prospecting, ABM campaigns, and cross-functional collaboration.

AlphaSense is an AI platform for market intelligence and workflow orchestration, providing access to over 500 million business documents for faster, more confident decisions in business and finance. It is a high-growth, AI-driven SaaS company trusted by thousands of leading organizations, with a culture focused on innovation, collaboration, and continuous improvement.

Global

  • Lead and scale a high-performing B2B sales team of setters and closers.
  • Own the full sales pipeline from lead generation through negotiation and closing.
  • Shape sales strategy, optimize processes, and collaborate directly with the founder.

They are a rapidly growing social content agency serving leading brands and scale-ups. They offer a fully remote, growth-oriented environment with direct access to the founder.

$75,000–$75,000/yr
US

  • Lead the annual marketing strategy for a global SaaS platform in security and risk.
  • Drive demand generation and pipeline growth through multichannel and account-based marketing.
  • Oversee brand, content, PR, competitive intelligence, and HubSpot marketing operations.

This company provides a global SaaS platform for security, risk intelligence, duty of care, and critical event management. It operates as a growth-stage business with a small, self-directed marketing team.

$300,000–$350,000/yr
Canada Unlimited PTO

  • Lead Technical Account Management and Customer Success functions to drive customer value and business growth.
  • Design scalable customer success programs and oversee the entire customer journey from onboarding to expansion.
  • Partner cross-functionally with Sales, Product, and Engineering to turn customer insights into product improvements.

This partner company is a fast-growing B2B SaaS provider focused on software security and developer tools. They maintain a remote-first culture and a global team.

US Unlimited PTO

  • Lead Bidgely's global consulting organization of 40+ professionals delivering the UtilityAI™ Platform to utilities worldwide.
  • Own the full services lifecycle, including contracting, implementation, launch, and ongoing professional services.
  • Scale and productize delivery through repeatable offerings, AI-enabled tooling, and a clear multi-year strategy.

Bidgely is a Vertical AI company built for the utility industry, delivering appliance-level intelligence through its UtilityAI™ Platform. The company serves 50M+ meters globally, has 20+ patents, and ranks among Fast Company's Most Innovative Companies.

US

  • Lead global marketing strategies for a digital technology platform, driving awareness, adoption, and business growth.
  • Develop positioning, messaging, and integrated campaigns to translate complex technical capabilities into compelling business value.
  • Collaborate with product, sales, cloud, operations, and marketing teams to shape platform market presence and enhance the partner experience.

The company provides a digital technology platform focused on automation, cloud, and connected business solutions. It offers a collaborative, fast-paced environment and the opportunity to influence global marketing initiatives.

$135,000–$155,000/yr
US Unlimited PTO

  • Set client service strategy and lead Engagement Management, Launch Management, and Learning Experience Design teams.
  • Partner with Sales on complex pre-sale solution design, ensuring proposed programs are credible, feasible, and deliverable.
  • Own the complete post-sale journey, including onboarding, escalation, risk review, and rebooking support for strategic accounts.

LifeLabs Learning provides science-backed training for managers and teams, teaching high-impact skills like coaching, feedback, prioritization, and inclusion. They are a diverse team of experts who build these skills into company culture and systems while having fun.

US

  • Lead and optimize operational processes for a global Professional Services organization.
  • Manage systems administration, resource planning, capacity forecasting, reporting, and process improvement.
  • Partner with leadership and cross-functional teams to turn data into actionable business improvements.

This role supports a global Professional Services organization helping deliver customer projects efficiently. The culture is supportive, meritocratic, and collaborative, valuing innovation, open communication, trust, and teamwork.

$118,000–$132,000/yr
US

  • Build strategic partnerships with enterprise healthcare clients to maximize adoption and business outcomes.
  • Act as a trusted advisor to C-level executives, aligning goals with product capabilities and success strategies.
  • Monitor account health, manage escalations, and identify growth opportunities to improve retention.

The hiring company delivers technology solutions for healthcare organizations, focusing on acute and post-acute care and serving vulnerable populations. It is a remote-first organization that emphasizes strategic partnerships, professional development, and customer success culture.

$300,000–$350,000/yr
Canada

  • Lead and scale Customer Success and Technical Account Management teams to drive adoption and retention.
  • Design a connected customer journey and scalable programs that accelerate time-to-value.
  • Partner with Sales, Product, Engineering, and Support to turn customer insights into growth and product improvements.

The company provides a technical SaaS platform for developer tools and application security, helping customers adopt and maximize value. It is a remote-first, fast-growing technology organization focused on customer success and continuous improvement.

$90,000–$100,000/yr
US

  • Drive new business development and strategic account management to acquire clients and expand revenue within high-value accounts.
  • Lead prospecting efforts through cold calling, networking, and social selling, and manage opportunities through the sales cycle.
  • Partner with technical leadership to align IT solutions with client objectives and oversee retention, renewals, and account growth.

The company is a managed service provider offering IT solutions and strategic technology services to clients. They emphasize a collaborative, growth-oriented culture and support remote work with a focus on client success.

$125,000–$150,000/yr
US

  • Lead, coach, and develop a team of Account Executives driving mid-market SaaS revenue growth.
  • Own revenue targets, forecasting accuracy, and pipeline health for new and expansion business.
  • Collaborate cross-functionally to improve territory strategies and sales execution.

The hiring partner is a SaaS company specializing in digital experience analytics for mid-market customers. It fosters a remote-first, collaborative culture focused on professional development, inclusion, and cross-functional teamwork.

Global Unlimited PTO

  • Lead and scale technical account management and customer success teams.
  • Own the customer journey from evaluation through adoption and expansion.
  • Partner with Sales and Product to drive retention and revenue growth.

Socket helps developers and security teams ship faster by automating open source security and supply chain management. Backed by $125M in funding and trusted by thousands of organizations, Socket is a remote-first company with a culture of excellence, rigor, ownership, and customer obsession.

$170,000–$170,000/yr
Global

  • Own post-sale customer experience and retention across global accounts.
  • Build training and adoption programs that drive product usage.
  • Identify expansion opportunities and partner with Sales on upsell motion.

SimpleTrials provides a configurable CTMS and eTMF platform for clinical trial teams worldwide. They are a growth-stage SaaS company with double-digit growth, a committed team, and customers across the US, Europe, and APAC.

$155,000–$165,000/yr
US

  • Build pipeline by outbound prospecting to enterprise tax and finance leaders.
  • Manage structured enterprise sales cycles from qualification through close for deals valued $100k+.
  • Develop pricing proposals and ROI models for multi-stakeholder buying committees.

This company provides an API-based global tax automation solution for enterprises. The size and culture are not detailed, but it operates in a scaling tech environment with cross-functional collaboration.

US

  • Lead complex enterprise-scale technology implementations, focusing on Salesforce and digital transformation.
  • Manage cross-functional teams of 10-20 resources, including offshore teams, across multiple workstreams.
  • Oversee budgets, scope, and delivery governance while building trusted client relationships.

This partner company specializes in technology consulting and digital transformation, with a focus on enterprise Salesforce implementations. It fosters an inclusive workplace culture, professional growth, and long-term client success.

$175,000–$225,000/yr
US 6w PTO 12w maternity 12w paternity

  • Sell managed intelligence capability to global systems integrators and managed service providers.
  • Develop executive relationships and structure commercial agreements for multi-year recurring revenue.
  • Identify ideal customers, qualify opportunities, and close complex deals.

Apiphani is a technology-enabled managed services company focused on supporting mission-critical enterprise workloads. It is a small but rapidly growing company backed by Insight Partners, committed to diversity and inclusion.