Engage with clients to understand their business goals, customer personas, and resolution paths.
Write, test, and refine AI prompts and system instructions to optimize clarity, tone, and model performance across different channels.
Design experiences that gracefully handle multi-intent queries, context switching, and proactive interactions.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands to enable agentic automation at scale across the entire customer journey and help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Lead the build out of our consumer-facing Conversational AI products.
Define and prioritize requirements, working with designers and engineers to ideate, design, build, test, deliver and optimize our solutions.
Work cross-functionally across client, partner, and internal stakeholders to take products from conception to launch.
Sutherland specializes in artificial intelligence, automation, cloud engineering, and advanced analytics, working with iconic brands to drive digital transformation. With over 200 unique inventions, they leverage advanced products and platforms to optimize business operations and reinvent experiences through a seamless “as a service” model.
Lead the evolution of the creation suite from MVP to a flagship QuillBot product—driving the roadmap, success metrics, and user experience.
Own the end-to-end user journey for visual creation—from ideation to layout to export.
Partner with engineers, designers, marketing, brand, SEO and researchers to turn text and ideas into adaptive, multimodal outputs.
QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, they help over 56 million people around the world create great things and is a place where anyone can create at the speed of thought.
Assist with onboarding new customers onto the Eltropy platform.
Create and deliver customer training using AI-generated video, virtual sessions, documentation, and tutorials.
Help identify and communicate product or process improvements based on real-world use cases.
Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using their world-class digital communications platform, community financial institutions can improve operations, engagement and productivity.
Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
Leverage knowledge of LLM internals to analyze customer requirements and design precise prompts for reliable, user-aligned behavior.
Fine-tune conversational flows and voice output to align with customer brand standards.
Parloa is a fast-growing startup in the world of Generative AI and customer service. They have over 400 employees in Berlin, Munich, and New York and are expanding globally.
Oversee the fulfillment team, ensuring members meet weekly quotas and perform efficiently.
Utilize AI to automate processes, working with developers to optimize workflows, resolve technical issues, and enhance automation.
Provide data-backed insights on publisher availability and depth to support the Sales team.
Search Atlas Group delivers best-in-class services and software. They have a kind, inclusive, and collaborative company culture with energetic high-achievers.
Clearly communicate Level AI’s infrastructure and technology to prospects, customers, and internal teams, tailoring the level of detail to the audience’s technical expertise.
Spearhead technical discussions with customers in partnership with the delivery team, supporting both pre- and post-sales activities.
Develop tactical solutions for strategic customers to optimize their setup and workflows within Level AI.
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California, that transforms contact centers into strategic assets with its AI-native platform, leveraging advanced technologies such as Large Language Models. Level AI is consistently updated with the latest AI innovations to enhance customer experience and drive growth.
Create digital-first onboarding motions for new Mid-Market customers at scale.
Define and reinforce outcome-oriented success metrics.
Manage a pooled book of business using tech-touch and structured outreach campaigns.
HeyGen's mission is to make visual storytelling accessible to all. They aim to build technology that equips more people with the power to reach, captivate, and inspire audiences.
Own the product strategy for existing Chat and Knowledge surfaces.
Build a clear recommendation for how these pieces evolve, including implications for existing customers, revenue, and pricing.
Work through ambiguous organizational boundaries: align with the teams building adjacent products, secure buy-in from leadership, and turn competing priorities into a single, executable plan.
Zapier builds and uses automation every day to make work more efficient, creative, and human. They are a fully remote company, committed to a diverse and inclusive work environment.
Partner closely with Account Executives and customers to understand business objectives, current customer journeys, and engagement challenges.
Design and demonstrate intelligent, conversational experiences using Twilio products across voice, messaging, and digital channels.
Build compelling demos, prototypes, and Proof-of-Concepts that bring customer engagement stories to life.
Twilio is shaping the future of communications from our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Twilio has a strong culture of connection and global inclusion.
Use AI tools to generate copy for ads, landing pages, emails, SMS, push notifications, and in-app messaging.
Edit, refine, and quality-check AI-generated copy to ensure accuracy, clarity, tone, and brand alignment.
Create multiple copy variations for A/B testing and performance optimization.
Muvr is a technology-driven logistics and moving platform focused on speed, reliability, and exceptional customer experience. They use automation, data, and AI to scale growth efficiently across marketing, product, and customer communications.
Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms
Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations
Grafana Labs is a remote-first, open-source powerhouse with over 20M users of Grafana, its open source visualization tool. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.
Use AI tools to generate marketing, website, and performance copy efficiently.
Ensure copy aligns with Muvr’s brand voice, style guidelines, and messaging.
Iterate copy based on performance data and feedback.
Muvr is a fast-growing, mission-driven company building innovative products to solve real customer problems. They move fast, collaborate closely across teams, and care deeply about brand and growth.
Master the Whippy platform, including AI agents, automations, integrations, and analytics.
Act as the primary point of contact and trusted advisor for your accounts.
Translate business requirements into scalable system and workflow designs.
Whippy is leading the way in AI powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI agents and automation directly into their ATS and CRM systems.
Partner with Sales on technical discovery and solution design\n- Lead or support product demos for complex or up-market deals\n- Translate customer requirements into scalable technical solutions
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, capable of delivering personalized sales calls, demos, and follow-ups in real time and in multiple languages. They enable businesses to automate and scale their sales operations. \n
Design, implement, and optimize automations using tools like n8n, Make.com, and Zapier.
Develop AI-driven workflows such as transcription pipelines, chatbots, meeting assistants, and voice-to-form solutions.
Create and maintain data dashboards and automated reporting pipelines using AirTable, Google Data Studio, HubSpot, and Sheets/Excel.
WeAssist, led by Reef Colman, connects global talent with thriving US businesses, offering meaningful opportunities. They have over 100 outsourced professionals and are growing, with a focus on an inclusive culture and giving back to the community.
Partner with executive sponsors and end users to identify high impact use cases and turn them into measurable business outcomes on Glean.
Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform.
Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.
Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Act as a technical expert and strategic advisor to enterprise customers, engaging directly with developers, engineers, and executives to align business goals with technical solutions.
Conduct regular on-site visits with customers to partner closely, work hands-on to drive adoption, and actively embed Deepgram into their workflows.
Own and manage the full customer lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy.
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. They have processed over 50,000 years of audio and transcribed more than 1 trillion words.
Partner with stakeholders to capture use cases and shape opportunities into well-defined epics and user stories.
Prioritize what matters most, ensuring we build workflows that create measurable time savings and adoption.
Define baseline + success metrics (adoption, time saved, workflow cycle time), and support quarterly impact reporting.
Webflow is building the world’s leading AI-native Digital Experience Platform. As a remote-first company, it is built on trust, transparency, and a whole lot of creativity, empowering teams to design, launch, and optimize for the web without barriers.
Design and prototype enterprise-grade, AI-driven customer experience demo solutions.
Apply deep knowledge of enterprise contact center ecosystems.
Lead rigorous technical discovery sessions across multi-layered enterprise organizations.
Quiq is an early-stage company that provides customer support technology. They focus on messaging channels and AI-driven solutions to help businesses connect with their customers more effectively.