Own full-cycle sales for two category-leading platforms, driving complex multi-stakeholder deals across your enterprise book of business.
Build and manage a robust pipeline, deliver demos and proposals, and negotiate to close deals while keeping CRM accurate.
Partner closely with Marketing, Customer Success, and Partners to grow qualified pipeline and win rates.
Duetto is the hospitality industry's leading revenue management platform, providing a suite of tools to optimize revenue and profitability for hotels, resorts, and casinos. With a culture of innovation and partnership, the company has been named the #1 Best Place to Work in Hotel Tech in 2025 and is backed by GrowthCurve Capital.
Provide exceptional customer support to hotel properties across multiple channels, resolving inquiries and troubleshooting issues.
Foster strong customer relationships to drive loyalty, retention, and increased software adoption.
Create training materials and update support resources to stay ahead of system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. We are a remote team of over 650 employees across 40+ countries, with a culture of innovation, diversity, and collaboration.
Manage a focused portfolio of high-value hotel customers in Thailand as their primary point of contact and strategic advisor.
Drive net dollar retention by identifying upsell and expansion opportunities and implementing proactive churn reduction strategies.
Conduct regular on-site property visits across Thailand and collaborate cross-functionally to resolve complex escalations.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform for properties across 150 countries. With over 650 employees across 40+ countries, they are recognized as a top workplace and focus on innovation and inclusion.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Deliver an 11-star onboarding experience and own the client relationship from handoff onward.
Keep every relationship warm and churn risk low through regular check-ins and proactive value-add.
Run weekly account-health reports and be the voice of the customer to the product team.
They are a tech-enabled, ISO 17025-accredited testing lab that verifies product claims for consumer brands, turning results around in ~3 days. They are a fast-growing startup backed by top-tier VCs, with a culture of high performance and transparency.
Drive new business sales of hospitality technology solutions across the US and Canada.
Own the full sales cycle from prospecting to close, including field visits and events.
Build relationships with hotel decision-makers and collaborate with internal teams.
Shiji is a global technology company providing innovative solutions for the hospitality industry. With over 5,000 employees worldwide, it is a trusted partner for leading hoteliers, delivering continuous technology.
Own a portfolio of hotel chain and property management group partners as the primary relationship owner and day-to-day contact.
Grow revenue across your book by deepening partner engagement and expanding the value of each relationship on the Engine platform.
Run the partner cadence including QBRs, performance reviews, and escalation processes to drive activation and growth.
Engine transforms business travel into a personalized, rewarding, and simple experience by combining corporate travel, a charge card, and spend management on a single platform. More than 30,000 companies rely on Engine, backed by Telescope Partners, Blackstone, and Permira, and it has been recognized as one of the fastest-growing travel and fintech platforms in North America.
Protect recurring revenue through timely account-level interventions and win-back strategies.
Recover customers in distress by building tailored plans that address reasons for leaving.
Build scalable outbound motions combining predictive risk signals, digital campaigns, and targeted human outreach.
Lighthouse is an AI platform that revolutionizes commercial strategy for the hospitality industry by transforming hotel data into real-time intelligence. With over 850 teammates across 35 countries, the company fosters a collaborative, fun, and deeply committed culture focused on innovation and customer success.
Own the end-to-end success of assigned accounts, delivering white-glove onboarding and long-term value across booking, ticketing, and marketing.
Drive adoption, retention, and expansion by proactively monitoring client health, identifying risks, and partnering with Sales on renewals.
Operate at the system level by maintaining clean account documentation, surfacing product insights, and contributing to scalable success frameworks.
Opendate helps live music venues, performing arts centers, museums, and attractions sell more tickets, build stronger communities, and run better events. We’re growing quickly, and we’re looking for people who enjoy solving problems, taking ownership, and helping shape the future of live entertainment technology.
Lead and mentor a team of Customer Success Managers, establishing goals and success metrics to improve customer retention and expansion.
Act as a trusted escalation point for key customer relationships and partner with Sales, Product, and Engineering teams.
Design and refine customer success playbooks, workflows, and reporting systems to improve scalability and consistency.
The partner company is an organization focused on helping customers maximize the value of innovative data and technology solutions. It operates as a fully distributed remote team with a collaborative, inclusive culture emphasizing learning, mentorship, and career growth.
Own the full sales cycle from prospecting to close, carrying a quota and building your own pipeline.
Sell a comprehensive suite of AI-driven tools that help independent hoteliers automate pricing and reservations.
Leverage AI agents for enablement, pre-sales, and coaching to focus on relationship building and closing deals.
Lighthouse is an AI-powered commercial strategy platform for the hospitality industry, transforming the world's largest hotel data network into real-time intelligence. With over 850 teammates across 35 countries and $370M in Series C funding, the company fosters a collaborative, fun, and customer-centric culture.
Own the performance of customer-facing AI experiences across Ashley Digital's brands, combining customer insights, conversation design, analytics, and knowledge management.
Design, test, and continuously improve conversational experiences through prompts, response logic, and system instructions to ensure natural, helpful interactions.
Analyze AI performance using KPIs like CSAT, resolution time, and conversion to identify optimization opportunities and drive measurable business results.
Ashley Digital is the e-commerce engine behind Ashley Furniture, driving online retail for home furnishings across all platforms. They are a fast-moving, highly collaborative team with a remote-first culture, combining the energy of a tech company with the stability of an industry leader.
Bring working knowledge of customer success and account management into Customer Success Operations.
Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage KPIs.
Partner with cross-functional teams on large and complex projects to support program delivery.
AlphaSense provides AI-driven market intelligence and search for the world's most sophisticated companies. With over 2,000 employees globally and headquarters in New York City, the company fosters a culture of innovation and diversity.
Drive client success by training hoteliers on the Cloudbeds platform to optimize their operations and guest experience.
Leverage hospitality expertise to design personalized onboarding strategies that reduce friction and boost adoption.
Collaborate with Sales and Product to transform customer feedback into systemic improvements and long-term loyalty.
Cloudbeds provides an intelligent hospitality platform that powers properties in 150 countries, processing billions in bookings annually. With 650+ employees across 40+ countries, it is a remote-first, inclusive company focused on transforming hotel operations through innovative technology.
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Build strong client relationships to promote product adoption and drive retention.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform powering properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, the company fosters a collaborative, remote-first culture focused on innovation and transforming hotel operations.
You will own the overall client strategy and relationships for a portfolio of Travel, Hospitality, and Entertainment accounts.
You will drive revenue, retention, profitability, and growth by translating client priorities into data, technology, and analytics solutions.
You will lead business reviews and collaborate with cross-functional teams to unlock opportunities and manage risks.
Partner company delivers data, technology, analytics, marketing, and digital solutions to Travel, Hospitality, and Entertainment sectors. They foster a collaborative, inclusive culture with a focus on professional development and work-life balance.