Lead program launches and onboarding with a client-first mindset, ensuring smooth starts that align with each client's goals.
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor in both French and English.
Develop a deep understanding of each account's goals, business landscape and decision-makers, and tailor resources and strategy accordingly.
Maple is Canada's leading on-demand healthcare platform, connecting patients with doctors and specialists. With over 8 million patients and 7,000 business partners, they empower bold thinking and aim to make an impact.
Lead client-facing HRIS and payroll integration projects from kickoff to post-launch stabilization.
Translate business and operational requirements into clear technical documentation and data mappings.
Manage project plans, timelines, risks, and dependencies across multiple concurrent engagements.
Jobgether is an AI-powered job matching platform that connects top candidates with hiring companies. It uses objective, AI-based review to streamline recruitment and support career growth.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Resolve complex credit cases and support internal banking partners across multiple channels.
Interact directly with customers to gather, clarify, and validate credit information.
Provide expert guidance and deliver outstanding bilingual customer service across Canada.
A financial services organization specializing in credit operations and customer support. They foster a collaborative, remote-first culture with an emphasis on diversity, employee well-being, and career growth.
Handle inbound calls in French and English to provide technical support for tax preparation software.
Diagnose and troubleshoot software issues while guiding customers through solutions step by step.
Document interactions and maintain account information accurately in accordance with guidelines.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They work with partners to fill seasonal roles and offer fully remote positions with a focus on technology and support.
Collaborate with business leaders to design recruitment strategies for bilingual markets, ensuring inclusive candidate experiences.
Conduct full-cycle recruitment including sourcing, screening, and interviewing in English and French using Greenhouse ATS.
Drive diversity, equity, and inclusion initiatives while optimizing recruitment processes and metrics.
Momentum Financial Services Group is the team behind Money Mart, Canada's largest non-bank branch network, providing financial solutions for underserved communities. With over 40 years of experience, the company serves more than a million customers annually and fosters a culture of collaboration and responsible innovation.
Manage client accounts and coordinate program requirements to ensure contractual commitments are met.
Monitor service performance and track client satisfaction against a 95% CSAT target.
Resolve client concerns proactively, aiming for 80% resolution within three business days.
A partner company delivers client experience and operational improvement initiatives within a global customer experience environment. The company supports remote work across Canada and emphasizes client satisfaction and process improvement.
Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Deliver customer service and support in both English and French, ensuring clear and professional communication.
Respond to customer inquiries, identify needs, and resolve issues efficiently while maintaining high satisfaction.
Collaborate with team members to support smooth contact centre operations and consistent service delivery.
The company provides customer support services in a remote contact centre environment. They offer a collaborative, values-driven working culture with opportunities for professional growth.
Serve as a project manager and strategic partner to nonprofit clients and CCS team executives in the initial phases of project activity.
Lead the design and execution of initial planning calls, meetings, and materials for client engagements.
Draft and finalize donor-facing materials and tools in partnership with CCS and client teams, while tracking workplans and deadlines across multiple projects.
CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s leading organizations, with over 600 professionals and 18 offices in the US and Europe.
Own the full sales cycle from prospecting to close, building pipeline from zero.
Prospect into dental practices across Quebec, run demos, and manage multi-stakeholder deals.
Use CRM insights to forecast, identify bottlenecks, and pivot strategies in real-time.
The company is a SaaS platform that serves as the operating system for modern dental practices, helping them automate growth and improve patient experience. They are growing rapidly and expanding across Canada.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.
Act as primary point of contact for international relocation cases, coordinating services and guiding clients through complex mobility processes.
Build trusted relationships with assignees, corporate clients, and external providers to ensure smooth, personalized relocation experiences.
Manage multiple cases, interpret policies, and proactively resolve issues to maintain high service standards and customer satisfaction.
Our partner company is a global mobility and corporate relocation firm that helps individuals and families navigate international moves. They offer a collaborative team environment with ongoing training and exposure to global service networks.
Provide administrative and client support for student operations, onboarding, and communications.
Manage student progress tracking, homework lists, and internal records using Google Workspace.
Support sales, intake, and technology-related tasks while collaborating with the team.
Peace of Pi is a fully remote education company specializing in live SAT preparation. It provides detailed training and fosters a collaborative, supportive team environment.
Manage assigned external grants through planning, implementation, reporting, compliance, and closeout.
Coordinate with departments, funders, partners, and stakeholders to monitor budgets, performance, and deliverables.
Ensure compliance with funding requirements, state/federal standards, and County goals.
Buncombe County Government is a local public agency providing services and administration for Buncombe County, North Carolina. It is a large employer that values diversity, inclusion, and employee well-being, offering a supportive and innovative organizational culture.
Conduct clinical intakes by phone and refer clients to appropriate resources.
Ensure adherence to departmental protocols, best practices, and customer requirements.
Maintain complete case documentation and collaborate with internal teams.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, serving clients for over 40 years. Their solutions reach over 160 million lives in 200 countries, and 40% of Fortune 500 companies choose them.
Provide client services support in both Spanish and English.
Work remotely with uncapped earning potential in a fast-growing company.
Bring leadership capabilities, a positive attitude, and a self-starter mindset.
Global Elite Empire Consultants is a third-party recruiting company connecting talent with opportunities. They offer a fully remote, growth-oriented culture with uncapped earning potential and leadership development.
Support daily operations, onboarding, and administrative workflows for a remote SAT prep education business.
Communicate with students, parents, and prospective clients in English and Spanish via phone, email, and messaging platforms.
Track student progress, grade practice exams, and maintain accurate records across Google Workspace and CRM systems.
A remote education business specializing in live SAT preparation. A small, collaborative team offering structured training and a supportive professional community for long-term contractors.
Provide coordination and operational support for global grantmaking and partner relationships.
Organize logistics for international events, retreats, and gatherings, both virtual and in-person.
Manage day-to-day team operations, including scheduling, procurement, and process improvement.
This organization works to advance gender equality and strengthen feminist movements worldwide through grantmaking and program support. It operates as a collaborative, values-driven, and remote-first team that encourages continuous learning and professional growth.
Proactively contact financial advisors through outbound calls, targeting at least 60 calls per day.
Use consultative, question-based selling to understand advisor needs and recommend tailored insurance solutions.
Execute targeted sales campaigns, maintain Salesforce records, and share market insights with the team.
A dynamic insurance sales team focused on building trusted relationships with financial advisors and driving business growth. The team operates in a fully remote, performance-driven environment that values employee well-being, collaboration, and continuous learning.