Remotely execute technical implementation for dental practices, owning quality and time-to-live from contract through go-live.
Improve processes, track status, prioritize work, and find opportunities for automation and increased productivity.
Configure integrations with dental PMS, support remote access tools, manage AWS virtual machines, and handle inbound support.
Dandy is transforming the dental industry with technology, backed by leading venture capital firms. They are building an operating system for dental offices globally, empowering clinicians and their teams with innovation and support.
Serve as the primary point of contact for trial participants and site coordinators via phone, email, and support channels during EU business hours.
Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on complex, study-specific questions.
Contribute to refining support processes, tools, and workflows, and maintain documentation such as FAQs and knowledge base articles.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants by eliminating barriers to participation. As a small, mission-driven team, we focus on empathy, scalability, and continuous improvement to support participants and site coordinators globally.
Own the lab relationship network, ensuring seamless case transitions between practices, Incisive, and specialty labs.
Monitor lab capacity, enforce quality standards, and conduct regular performance reviews with lab partners.
Translate workflow needs into product requirements and build dashboards to track KPIs like turnaround time and remake rate.
Incisive is building a better model for restorative dentistry by partnering specialty labs with practices through digital workflows, scanning equipment, and a unified portal. The company serves over 600 doctors nationwide with over 95% annual retention and is growing rapidly.
Act as the primary point of contact for customer questions across email, social media, community forums, and support tickets.
Troubleshoot technical issues related to Zoo Design Studio, CAD workflows, file imports/exports, and AI-assisted Zookeeper features.
Create and maintain support documentation, FAQs, tutorials, and knowledge base articles.
Zoo is revolutionizing the CAD industry by developing advanced hardware design infrastructure and tools. They are a lean, growing team headquartered in Los Angeles, CA, with both local and remote employees, founded and incubated by Embedded Ventures in 2021.
Provide thoughtful, personalized support to Felix patients through chat and email.
Collaborate with pharmacy, medical, and logistics partners to support patients across their healthcare journey.
Drive conversion in the onboarding process by educating patients on pricing, process, or product.
Felix is Canada's first end-to-end virtual healthcare experience, providing online treatment, prescription delivery, and ongoing care. They are a remote-first, early-stage technology company with a collaborative and high-performing team.
Engage with workplace customers over voice and email to resolve shift, payment, and platform-related issues.
Navigate tools like Zendesk and the Clipboard portal to investigate cases and maintain accurate documentation.
Work cross-functionally with teams such as Billing and Account Management to ensure effective issue resolution.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces, aiming to uplift communities. Founded in 2016, they are a remote-first team of over 1,000 people, a top Y-Combinator company, profitable since 2022, and rapidly expanding in healthcare staffing.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.
Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.
Serve as overflow support for multiple practices by answering and triaging incoming calls and messages from patients and stakeholders.
Support patient scheduling and follow-up, including no-show and cancellation tasks, and schedule reshuffles when needed.
Handle central communications intake and respond to voicemail and after-hours messages.
Diana Health is a network of modern women’s health practices partnering with hospitals to transform maternity and women's healthcare. They are an interdisciplinary team with strong collaborative care and operational support, focused on continuous learning and improvement.
Guide new Revenue Specialists through the full onboarding process, from introduction to placement readiness.
Design, update, and maintain training materials using tools such as Canva to ensure content is current and effective.
Manage onboarding administrative tasks and assess work quality at key checkpoints to meet Wisdom's standards.
Wisdom combines industry expertise with advanced technology to make dental practices work better for everyone involved. The company recently raised $21M in Series A funding and has employees across the US.
Own end-to-end implementation, account management, and customer success for partner accounts, driving measurable outcomes.
Lead internal implementation efforts cross-functionally with Product, Member Marketing, and Clinical Operations.
Deliver quarterly business reviews to customers and influence stakeholders through data storytelling and communication.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. The company is a high-growth, mission-driven startup with a remote-first culture and a focus on DEIB activities and professional development.
Serve as primary clinician support contact for Ambience's AI documentation tools, resolving technical issues via Intercom and email with empathy.
Diagnose and fix complex platform, EHR integration, and user configuration issues, escalating as needed to Engineering and Product teams.
Build and maintain support resources, respond to on-call alerts, and contribute to reporting on CSAT, FCR, and handling times.
Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by removing administrative burdens for providers. It is a fast-growing startup backed by top venture firms, ranked #1 in KLAS Research, and recognized by Fast Company and LinkedIn as a top startup in 2024 and 2025, with a high-ownership culture.
Provide guidance and training to surgical teams on the da Vinci Surgical System.
Lead product demonstrations and in-services to drive adoption and utilization.
Support sales activities and contribute to quarterly sales goals.
Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to minimally invasive care. With over 25 years of experience, the company fosters an inclusive and diverse culture where team members are empowered to do their best work.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.
Develop deep product fluency and serve as the internal expert on how the platform behaves in real-world customer use cases.
Own structured issue triage by creating clear bug reports and routing them with priority and context to the engineering team.
Support customer delivery through implementation tasks, workflow guidance, training preparation, and lightweight troubleshooting.
FutureFit AI helps people find better jobs faster and cheaper using an AI-powered platform, with a focus on those facing barriers to opportunity. The company has 30-50 employees across the US and Canada, operating with a high-velocity, high-trust culture that values humility, audacity, and impact.
Serve as a central contributor across customer support, AI quality assurance, and data analytics.
Collaborate with Product, Development, Content, and Success teams to ensure quality control and use tools like Tableau and Claude.
Drive actionable insights through data and support district clients with onboarding and technical assistance.
Coursemojo is an ed-tech company that has developed a curriculum-aligned, AI-powered assistant teacher named Mojo to support educators in differentiating instruction for diverse learners. It is a fast-paced, entrepreneurial team committed to equitable and transparent compensation.
Collaborate with Nurse Coordinators to support patients and manage testing logistics.
Assess patient needs with a focus on customer support, problem solving, and relationship management.
Use business system tools like QlikView and Salesforce to influence ongoing testing and drive revenue.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions, caring deeply for their work and each other.
Provide real-time technical support during patient sessions via phone and chat, troubleshooting connectivity and device issues.
Conduct tablet setup calls for newly enrolled patients, walking them through unboxing, WiFi connection, and app login.
Handle tech callback requests from clinicians and document all interactions in the task management system with clear resolution notes.
Aviary Health is a CMS-approved virtual Intensive Cardiac Rehabilitation (ICR) provider serving thousands of patients nationwide. The company focuses on helping older adults recover from cardiac events through virtual exercise sessions and education, with a culture centered on patient care and technology.
Deliver comprehensive remote audiology services, including patient evaluations, consultations, and follow-up care via video.
Guide patients through the hearing aid selection and purchasing process and provide remote verification support.
Collaborate with clinic staff to support patient flow, provide clinical expertise, and train staff on best practices for remote care.
Retail Hearing provides comprehensive remote audiology services to patients and clinic staff via a secure video platform. The company's size and culture are not specified in the posting.
Lead customer interactions, training, and ongoing support, advising clients on optimizing product value.
Categorize and configure indoor hospital location data using internal tools, AI, and content management systems.
Travel 1-2 weeks per month to customer sites to capture points of interest and resolve wayfinding challenges.
Gozio redefines patient experience in US health systems with a mobile platform providing telehealth, medical records, appointments, and indoor navigation. The company is 100% remote and fosters a self-starter culture.
Support providers through clinical questions, complex cases, and documentation
Monitor clinical quality and surface trends to improve care
Build and maintain clinical resources and operational workstreams
Coral Care is a pediatric therapy marketplace that connects families with speech, occupational, and physical therapists for in-home and community-based care. They are a Series A startup operating across ~8 states, building infrastructure to support clinicians and families.