Guide customers through Payroll and Taxes products, serving as their advocate to influence product decisions and roadmap.
Troubleshoot issues and provide clear, concise guidance on payroll processing and tax support.
Collaborate across teams to ensure customer success and stay updated on latest product features.
Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. With teams in Denver, San Francisco, and New York, the company supports more than 500,000 small businesses nationwide and is building a workplace that reflects the people it serves.
Act as the primary point of contact for B2B customers, consulting on complex plan inquiries via email and phone.
Proactively identify at-risk customers and implement tailored save strategies to drive retention.
Collaborate cross-functionally with Sales, Product, Engineering, and Operations to advocate for customers.
Gusto provides payroll, health insurance, 401(k)s, and HR services for small businesses. With over 500,000 customers and offices in Denver, San Francisco, and New York, they focus on building an inclusive workplace.
Taking great care of our customers by catching issues they didn't know to ask about.
Answering inbound calls from customers shopping for insurance and handling policy changes.
Problem solving to remove barriers between customers and the right coverage.
Jerry is building an AI-powered platform to help people manage their car and home ownership, from insurance to repairs. The company has over 5 million customers, is profitable, and fosters a culture of high-energy, team-oriented, and fully remote work with a focus on mutual support.
Take ownership of a defined set of jurisdictions with support from senior teammates.
File and pay under established workflows to learn the system firsthand.
Log friction points and build the muscle of turning observations into actionable items.
Check is rebuilding payroll infrastructure by embedding payroll into businesses. The team is distributed across the US and values creative problem-solving, critical thinking, and grit.
Resolve customer email requests and provide support on agency commission questions.
Assist customers with technical issues and collaborate with Engineering to find long-term solutions.
Support new agency setup and manage offboarding and business relationship changes.
Pie Insurance empowers small businesses by making commercial insurance affordable and easy through technology. The company is a diverse team of builders and entrepreneurs guided by core values.
Guide customers through payroll onboarding and setup, ensuring a seamless transition.
Troubleshoot payroll issues through email, chat, and video calls for ongoing support.
Identify customer pain points and create documentation to improve the support experience.
Arketa provides an all-in-one platform for fitness and wellness studios to manage bookings, payments, and growth. They have raised $15M in Series A funding and are growing quickly.
Conduct high-volume outreach (120–200 calls per day) to prior customers seeking additional capital.
Communicate via phone, email, and text to assist past clients with new financing applications.
Identify client needs, align them with product offerings, and transfer qualified prospects to Senior Sales Representatives.
Five Star Solutions is a fast-paced, high-growth INC 5000 company providing financial products. An equal opportunity employer with a diverse workforce, it fosters a professional culture and uses AI tools to support hiring.
Conduct high-volume outreach (120–200 calls per day) to prior customers seeking additional capital.
Communicate via phone, email, and text to assist past clients with new financing applications.
Collaborate with Senior Sales Representatives by transferring qualified prospects for closing.
Five Star Solutions is a high-growth INC 5000 company that provides financial products to businesses. They cultivate a diverse, professional workforce and are an equal opportunity employer.
Take great care of customers by catching gaps, discounts, and renewal spikes they didn't know about.
Answer inbound calls and process service requests for auto, home, and other policies.
Problem-solve to remove barriers and improve the product by sharing customer feedback.
Jerry.ai builds an AI agent to help people manage their car and home ownership, including insurance, repairs, and financing. The company has over 5 million customers, is fully remote, and has a team-oriented culture.
Build a new business pipeline from scratch through outbound prospecting, cold calling, and referrals.
Position Mitratech's background screening solutions to net-new clients and cross-sell across the product suite.
Maintain CRM data, answer pre-sale questions, and travel regionally or nationally as needed.
Mitratech is a global technology partner for corporate legal and compliance teams, providing background screening and related software solutions. The culture is proactive and collaborative, emphasizing teamwork, ownership, and continuous improvement.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Act as a trusted advisor, handling inbound and outbound communications to convert previous estimates and inquiries into sales.
Foster positive customer relationships through active listening, empathy, and effective problem-solving.
Accurately document interactions in CRM, upsell relevant services, and collaborate with Sales and Production teams to improve customer outcomes.
Vault Roofing helps homeowners protect their investment through roof replacement, gutter replacement, and inspection services. As an Owens Corning Platinum Preferred Contractor, they are growing across the Midwest and New England, offering clear guidance, quality materials, and a team committed to long-term value and dependable service.
Oversee end-to-end client case management including tracking, prioritization, and documentation across multiple systems.
Support year-end tax form processing by validating, formatting, QA'ing, and delivering files for various tax forms.
Serve as primary client contact, leading status meetings and providing high-touch communication and client-facing summaries.
Experian is a global data and technology company operating across multiple markets including financial services, healthcare, automotive, agribusiness, and insurance. The company has a team of 25,200 people across 32 countries with a culture that invests in people and advanced technologies.
Own our free website checkup calls, giving clinic owners clear and actionable recommendations that turn cold leads into warm ones
Grow into running demos and intro calls across all four services, helping owners feel confident in exactly what they're saying yes to
Drive your own pipeline in Close CRM, nurturing and following up on a high volume of warm inbound leads
Jane is a founder-led, high-growth SaaS company building products that thousands of clinics rely on to run their businesses. With over 700 employees working remotely across Canada, the US, and the UK, Jane is united by a mission to help the helpers and embraces AI and growth.
Execute assigned payroll tax tasks: process accurate payroll runs, review output reports, and assist with tax filings and payments across jurisdictions.
Research and resolve standard State and Federal payroll tax notices, escalating complex cases and drafting responses with supporting documentation.
Support payroll correction workflows, manage personal work queue by SLA deadlines, and identify recurring issues for process improvement.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company prioritizes a culture of inclusion and diversity.
Deliver professional and courteous service via phone, email, or web inquiries.
Identify opportunities for upselling and cross-selling to meet client needs.
Collaborate with team members and leadership to support customers throughout the full policy cycle.
Sutherland is a global digital transformation company that helps clients achieve greater agility and transform automated customer experiences. With over 35 years in business and a Great Place to Work certification, they foster a culture of problem-solving, relationship-building, and career growth.
Manage a portfolio of small and mid-sized customer accounts and own the full sales cycle from qualification to close.
Identify cross-sell and upsell opportunities while building a balanced pipeline through structured prospecting and outreach.
Collaborate with cross-functional teams and maintain an accurate CRM pipeline to drive revenue growth.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It focuses on efficient and objective candidate evaluation through technology, aiming to streamline the recruitment process.
Respond to inbound calls from prospective customers for auto, home, and other insurance policies.
Educate customers on policy details like coverage and pricing, and prepare quotes through carriers.
Problem-solve and objection-handle to help customers bind a policy with Jerry.
Jerry.ai is building an AI agent to manage physical assets, starting with car insurance and expanding into home and other areas. They have over 5 million customers, raised $240M+, and have been profitable since 2024, with a fully remote team and offices in several US cities and Toronto.
Learn the organization's portfolio of products, applications, and solutions to build technical and commercial knowledge.
Support customer account development and understand their operational challenges to contribute effective solutions.
Progressively develop skills and customer relationships to transition into a direct sales position.
This partner company is a global industrial solutions business that helps customers improve operational efficiency and solve challenges. The company offers a collaborative environment with opportunities for professional growth and career development.
Conduct high-volume outbound calls to educate small business owners on Yelp advertising programs and overcome objections.
Manage a pipeline of clients using Salesforce, tailor solutions to their needs, and close deals to meet monthly quotas.
Track daily metrics and work collaboratively in a remote team environment to consistently exceed goals.
Yelp connects people with great local businesses through reviews and advertising solutions. As a large, publicly traded company, it fosters a diverse and inclusive culture focused on helping local businesses grow.