Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.
CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.
Serve as the CRM integration SME—advising stakeholders on best practices.
Own the configuration and ongoing optimization of integrations.
Maintain field mappings, object relationships, and data sync rules.
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges.
Own and optimize the entire GoHighLevel setup, build and maintain automations, pipelines, forms, and workflows.
Respond to incoming emails, DMs, and inquiries in real time, sort and prioritize leads, and update CRM with every interaction.
Provide calm, professional support to clients, help improve overall response speed, and maintain a high-quality client experience.
Wing is on a mission of redefining the future of work for companies worldwide. They aim to be the one-stop shop for companies looking to build world-class teams & place their operations on autopilot.
Manage a defined portfolio of clients, serving as the primary point of contact and strengthening relationships.
Prepare and send proposals and quotations on time, following up on offers to drive approvals and contract signings.
Maintain up-to-date client records and pipeline in CRM systems, tracking key metrics and providing regular reports to management.
Eurofins Scientific is an international life sciences company, providing analytical testing services to clients across multiple industries to make life and the environment safer and healthier. With over 65,000 staff across a decentralized network of more than 950 laboratories in over 60 countries, they offer a portfolio of over 200,000 analytical methods.
Lead and manage a team of CRM strategists, overseeing the development of CRM strategy for clients.
Deliver strategic responses to client briefs and translate recommendations into actionable plans.
Conduct strategy sessions based on lifecycle stages, best practices, and key principles.
Massive Rocket is a high-growth Braze & Snowflake agency that connects digital marketing teams with product and engineering units. Founded 5 years ago, they aspire to reach $100M in revenue, delivering human experiences at scale, leveraging the latest technologies.
Execute end-to-end onboarding for new clients and properties.
Perform detailed, manual implementation work, including data setup.
Work within Asana to manage tasks, workflows, and deadlines.
OurAssistants connects property management and service-based businesses with highly skilled virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.
Drive existing account growth within a given vertical.
Develop long-term, value-added relationships with existing clients.
Identify opportunities to improve/upgrade their Microsoft ecosystem.
Enavate is a Microsoft Gold Partner that specializes in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. They focus on helping businesses with ERP implementations, cloud migrations, and integrations that streamline operations.
Support day-to-day relationships with a defined set of client accounts, partnering with Account Management and other CE colleagues.
Educate customers to ensure adoption and optimal usage of CE’s offerings.
Maintain accurate records of contacts, meetings, usage notes, and renewal dates in CRM and internal systems.
Consumer Edge (CE) is a leading data and insights-as-a-service (IaaS) company specializing in the global consumer, B2B, and healthcare economies. They deliver real-time, transaction-based intelligence enriched by deep industry expertise, equipping corporate and investment leaders with tools for strategic decision-making.
You will own the communication lifecycle of every project.
Send clear, frequent updates at every major project stage.
Serve as the main point of contact while work is in progress.
The client is a U.S. based residential services company operating in the construction and insurance restoration space. They rely on structured workflows, clear communication, and consistent follow up to keep jobs moving and clients informed.
Pilot the delivery of chatbots / callbots projects, from the framing stage with the client to production, while respecting deadlines.
Coordinate exchanges with cross-functional teams.
Manage a portfolio of clients in France, Europe & USA, including key accounts.
Septeo is a leading European software company experiencing rapid growth and transformation. They have become one of the European leaders in tech, a reference in software publishing, with determined, audacious, and committed teams working hand in hand with simplicity, conviviality & trust.
Using the SOW, lead the evaluation, finalisation and sign-off of the scope during sales to implementation hand over.
Create and manage the overall project plan including but not limited to: Project schedule (work breakdown structure, timelines, milestones, and deadlines) Risk management plan and register (track and monitor risks and issues and identify appropriate mitigation measures / response plans) Change control and log Stakeholder matrix Action and questions log / RAIL
Coordinate work with functional area leaders & work stream owners as part of the project plan build out and monitor and control project work throughout the implementation lifecycle.
Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™.
Support product sales as the technical, industry, and domain expert.
Lead discovery workshops to determine customers' challenges.
Provide feedback to product management to influence the product roadmap.
ServiceNow is a global market leader bringing innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with their intelligent cloud-based platform that connects people, systems, and processes.
Serve as the primary point of contact for customer-facing activities.
Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.
Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.
Be the strategic liaison for clients and McFadyen Digital.
Shape and execute our client partnership vision and influence revenue.
Collaborate with the senior executive team and cross-functional stakeholders to achieve goals.
McFadyen Digital is a leading global ecommerce advisor and implementor. During their 37 years in business, they’ve digitally enabled over 300 enterprise clients, including 10% of the Fortune 500. For many years they have been certified as a “Great Place to Work” which is attributed to their great team of several hundred employees.
Manage a portfolio of sponsor and client accounts, leading recurring calls, business reviews, and ad-hoc engagements.
Drive responsiveness and service levels for sponsor requests, communicating with accuracy and awareness of business risks.
Translate sponsor goals into cross-functional delivery plans.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation.
Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders.
Deel is the all-in-one payroll and HR platform for global teams which combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. The team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Lead the end-to-end delivery of digital projects—ensuring scope, timeline, budget, and quality targets are met.
Act as the main point of contact for clients, building trusted partnerships within an organization, and ensuring satisfaction with project outcomes.
Coordinate cross-functional teams of designers, architects, developers, strategists, and QA to ensure alignment and accountability.
Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth.
Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.
Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.
Manage onboarding and implementation for customers, acting as the project manager.
Partner with customers to create and execute effective data and messaging strategies.
Serve as the customer’s first point of contact for support and troubleshooting.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.