Support and contribute to cloud and infrastructure projects across Microsoft Azure and Microsoft 365.
Assist in evaluation and implementation of new technology tools and platforms.
Collaborate with the technology team on internal initiatives and day-to-day operational needs.
We are a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. We are a lean, remote-first team committed to fostering a diverse and inclusive environment.
Support the Business Development team by managing Salesforce data, analyzing sales trends, and coordinating client events.
Extract and analyze data from CRM systems to identify opportunities and drive revenue growth.
Develop targeted outreach campaigns to key client segments including M&A attorneys and investors.
SRS Acquiom provides a platform and services for managing complex M&A and loan agency transactions. Since 2007, the company has supported over 11,500 deals and employs teams across the US, London, and Amsterdam, fostering an entrepreneurial and growth-oriented culture.
Serve as the first point of contact via phone, chat, email, and web-based support portal to provide solutions.
Research, troubleshoot, and resolve support issues within response and resolution goals, identifying workarounds as needed.
Maintain detailed call and email records, prioritize issues based on SLAs, and meet customer satisfaction goals monthly.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. For over 35 years, they have served 20,000 global client companies, including 30% of the Fortune 500, and foster a diverse, inclusive culture with great people practices and learning opportunities.
Provides customer service solutions and resolves inquiries within service level agreements.
Operates independently using guidelines to match customer needs with products and services.
Uses tools like ServiceNow to track issues and support continuous improvement.
Cayuse Talent Solutions, LLC provides staffing and workforce solutions. They are a temporary staffing firm that emphasizes high-quality customer service and professional growth.
Engage with prospects to understand their challenges and how Spellbook's AI addresses their needs.
Qualify leads and schedule meetings between potential clients and the sales team.
Conduct outreach through cold calls, emails, and other channels to generate new opportunities.
Spellbook is a comprehensive AI copilot for transactional lawyers, helping legal teams draft, review, and negotiate contracts faster. Backed by leading investors including Khosla Ventures and Thomson Reuters Ventures, the company has raised over $80 million and serves more than 4,000 law firms, in-house teams, and solo practitioners.
Manage the General Counsel's complex calendar and coordinate travel across time zones.
Support recruiting, hiring, and onboarding logistics for the legal team.
Handle confidential communications, expense reporting, and vendor coordination.
GC AI is a legal AI platform that helps in-house legal teams work faster and smarter. With over 1,800 companies using their product and a $555 million valuation, they are a fast-growing startup with a high-performance culture focused on ownership and impact.
Provide exceptional customer service by building rapport and relationships with our customer base, always being professional, courteous, and respectful.
Troubleshoot and solve issues using all available tools and resources, including taking calls, emails, and chat sessions, while documenting customer issues in Salesforce.
Contribute to creating training documentation and document enhancement requests and software defects for the development team.
LINQ is a high-growth software company empowering K-12 district teams with cloud-based solutions for finance, HR, nutrition management, and payments. The team is talented, committed, and fiercely loyal problem-solvers, trusted by 30% of U.S. school districts to serve over 1 billion meals and process payroll for 364,000 educators annually.
Respond to inbound and outbound calls to provide technical support and answer how-to questions for software, services, and equipment.
Document inquiries and resolutions in CRM systems, escalating issues as needed while following company procedures.
Meet or exceed department performance metrics and maintain technical proficiency through continued education.
Patterson Companies provides dental and veterinary products and services to professionals. With over 8,000 employees worldwide, they foster a people-first, always advancing, and results-driven culture.
Manage calendars, email inboxes, and scheduling for Jon Hawk to improve his efficiency and productivity.
Answer, screen, and route approximately 10–20 incoming calls per day, conducting initial client intake with professionalism.
Assist with data entry, case management, and document template creation in Clio to streamline operations.
Hawk Injury Law provides unparalleled legal representation for personal injury claims across Georgia, focusing on clear guidance, responsive communication, and robust advocacy. With 28 years of experience, Jon Hawk and his team have built a reputation for excellence, supported by a client-first approach and heartfelt testimonials from satisfied clients.
Manage daily flow of referrals to partner firms and track compliance data for the region.
Support Regional Manager with case agreement records and facilitate payment compliance with accounting staff.
Build weekly/monthly progress reports and interact regularly with attorneys and partner firms.
Morgan & Morgan is a personal injury law firm that fights for consumer rights against insurance companies and large corporations. With over 6,000 employees, they are united by the mission 'For the People'.
Serve as first point of contact for customer inquiries via phone, email, chat, and support portal, providing prompt and professional service.
Troubleshoot routine software, configuration, account access, and usability issues using established procedures and knowledge base articles.
Document and manage support tickets, escalate unresolved issues to senior team members with thorough detail.
Mitratech builds world-class software that simplifies operations in Legal, Risk, Compliance, and HR functions. With a globally dispersed team of innovators, they serve 20,000 clients including 30% of the Fortune 500, fostering a diverse and inclusive culture.
Maintain and optimize Customer Experience platforms like Zendesk and AWS Connect, managing triggers, automations, and workflows.
Drive the generative AI and automation roadmap, configuring and training AI solutions to improve customer support efficiency.
Monitor AI performance metrics, audit user permissions, and produce reports to support workforce management and system health.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to over 16,000 institutions worldwide. It offers a remote-first culture with a diverse community of colleagues in over 35 countries.
Manage contractual workflows and ensure global corporate governance for domestic and international subsidiaries.
Proactively analyze contractual risk and streamline contract and due diligence databases.
Support strategic initiatives including M&A, financings, and IP portfolio management.
JumpCloud is an AI-powered unified IT management platform that secures modern workforces by consolidating identity, device, and access management. The company is a remote-first, high-growth organization with teams in 15+ countries, and they value human connection and innovation.
Own the legal front door by managing and triaging incoming requests via legal inbox and Jira tickets.
Drive tech and CLM optimization as the administrator for Ironclad, building automated workflows and templates.
Manage the contract lifecycle, draft standard commercial agreements, and develop internal playbooks and guardrails.
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people.
Provide fast, high-quality technical support to progressive clients using Scale to Win's texting and dialer tools.
Develop and improve client response channels, training materials, and canned responses to ensure rapid issue resolution.
Train new clients and support existing ones via Zoom, while assisting Client Success Managers with daily operations.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 by organizing leaders from major presidential campaigns. They work with over 3,000 Democratic and progressive organizations, including the Biden-Harris campaign, in a fast-paced, start-up environment.
Act as a primary point of contact for client inquiries via email and phone, handling professional correspondence with speed and clarity.
Manage daily account intake processes, including data validation and strict accuracy checks to ensure compliance.
Support front-line collections by handling settlement offers, account instructions, and maintaining data integrity across systems.
Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.
Deliver world-class customer experience and provide first-line support for complex inquiries.
Investigate and resolve technical issues through emails, live chats, and support calls.
Partner with Product and Engineering teams to identify product opportunities and improve documentation.
AlphaSense provides AI-driven market intelligence for decision-making, trusted by over 6,000 enterprise customers. Founded in 2011, the company is headquartered in New York City with more than 2,000 employees globally.
Manage hearing calendars, coordinate scheduling with clients and court reporters, and ensure accurate updates.
Serve as primary contact for client scheduling inquiries and communications via phone and email.
Maintain records in scheduling systems, monitor inboxes, and assist with administrative and special projects.
eScribers is the leader in court reporting and transcription services for courts and government agencies across the US, UK, and Ireland. The company is private equity backed, growing rapidly worldwide, with offices in Phoenix, Virginia, Maryland, London, Dublin, and Israel, and values professionalism, innovative thinking, and collaboration.
Act as key point of contact for resolving HR, IT, finance, and benefits-related queries across multiple regions and stakeholders.
Provide hands-on ticketing support and subject matter expertise for employee lifecycle and service requests.
Ensure smooth end-to-end resolution through collaboration with internal teams and external vendors.
We are a partner company managing global customer and employee support operations within a fast-paced, remote-first environment. We are a collaborative team focused on data integrity, process compliance, and timely resolution across global time zones.
Supervise and coach a team of IT support analysts handling inbound tickets, calls, and chats for a live digital court reporter product.
Lead incident response for high-severity events, coordinate cross-team escalations, and maintain runbooks and training materials.
Build and manage hardware kit provisioning, on-call schedules, and support metrics reporting to improve service quality.
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. They are building a dedicated support team for their digital court reporter product, Maggie, and are roughly doubling their user base over the next year.