Source Job

US 3w PTO

  • You'll be at the heart of care coordination efforts.
  • Manage patient records and medical documentation with precision, serving as a key liaison between families, healthcare providers, and hospitals.
  • Facilitate timely communication and document retrieval to support seamless care delivery.

CRM Salesforce Communication

20 jobs similar to Care Operations Associate

Jobs ranked by similarity.

Canada

  • Be the first point of contact for patients and their families reaching out to Sailor Health.
  • Guide older adults and their caregivers through the intake process with warmth and clarity.
  • Match patients with the right therapist and ensure they feel supported.

Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America.

Act as customer service liaison for the Occupational Medicine Team, managing all contacts through multiple channels. Resolve customer problems by clarifying their complaint, determining the cause of the problem, and providing appropriate solutions. Provide daily support to the sales team by assisting employer accounts’ requests.

CityMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Latin America

  • Manage schedules and provide administrative support.
  • Review payroll and assist with benefits and timesheets.
  • Support patient satisfaction and handle communications.

They operate a busy U.S.-based home care agency, providing support to patients and caregivers across various administrative and operational needs. The agency is seeking a reliable, detail-oriented, and compassionate Virtual Care Coordinator who can manage day-to-day communication and logistics.

US

  • Provide real-time operational support to physicians.
  • Manage schedules across 1099 and W2 providers.
  • Serve as a key liaison between providers and patients.

Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and take charge of their personal health. They're a Series B startup founded in 2022, backed by Inspired Capital, Craft Ventures, and Menlo Ventures; their fully remote U.S. team is lean, mission-driven, and growing quickly.

US

Answer patient calls to schedule or update appointments and provide MyChart support. Use phone and EMR (Epic) systems to maintain accurate patient information. Participate in training to build consistency and contribute to a positive team culture.

Hummingbird partners with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients.

US

  • Provide excellent customer service and product information to patients and providers.
  • Support field teams, operations, and sales by delivering timely feedback.
  • Proactively create a better patient experience.

Apria Healthcare's mission is to improve the quality of life for patients at home by providing home respiratory services and select medical equipment. They strive to meet the needs of their patients with empathetic, thoughtful, and compassionate people.

$3,780–$4,536/mo

  • Support daily operational activities and internal coordination
  • Prepare reports, documentation, and presentations for management
  • Communicate with internal teams, partners, and service providers

They are looking for a motivated and detail-oriented Operations Assistant to join their team remotely from Czech Republic. They offer a supportive team culture and clear career progression.

US

  • Coordinate the delivery of medical equipment and verify order details.
  • Troubleshoot patient issues regarding equipment delivery or usage.
  • Collaborate with internal teams to ensure timely resolution of patient concerns.

This position is posted by Jobgether on behalf of a partner company.

$42,000–$66,000/yr
US 3w PTO

  • Provide empathetic and solution-focused assistance through various channels.
  • Drive member engagement from enrollment through program completion.
  • Establish human connections with members and provide personalized support.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere.

$39,520–$43,680/hr
USA

  • Provide administrative support across client-facing operations.
  • Manage inbound and outbound communications and update CRM systems.
  • Maintain regulatory compliance and support cross-department efforts.

Sentry Credit is a company specializing in collections operations.

$95,000–$120,000/yr

Manage calendars, coordinate travel arrangements, and prepare expense reports. Anticipate the needs of executives and take initiative to address them before they arise. Facilitate communication and logistics between BetterHelp and our parent company Teladoc Health.

BetterHelp is the world’s largest online therapy service, providing affordable and convenient therapy across the globe since being founded in 2013.

US

  • Answer incoming inquiries from patients, answer questions, and schedule appointments
  • Make outbound phone calls to patients, pharmacies, and insurance companies
  • Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

  • Manages referrals both into and out of the clinic, including prior authorizations and medical records.
  • Efficiently calls patients, schedules appointments, verifies insurance, and confirms demographics.
  • Requires excellent customer relationship skills and the proven ability to communicate effectively and accurately.

Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents.

US

  • Work primarily remotely with the patient’s medical practice staff and Guidehealth’s Case Management team to manage a targeted population of patients.
  • Assist patients in achieving better health outcomes by addressing their questions, connecting them with the medical practice, and implementing high-impact care plans.
  • Document patients’ medical history and medical issues accurately in the electronic health record (EHR).

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, making great healthcare affordable and improving patient health.

Philippines

  • Help patients understand provider instructions.
  • Ensure orders and documentation are accurate.
  • Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

Global

  • Manage pre-generated lead lists and conduct outreach via calls and emails.
  • Assist with resident onboarding, tracking paperwork and coordinating through DocuSign.
  • Maintain organized digital records and support daily administrative needs.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

Global

  • Support operations, project coordination, order processing, and customer communications.
  • Respond to LinkedIn campaign inquiries and update CRM.
  • Process customer and partner orders, track shipments, and schedule projects.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

$52,000–$65,000/yr
US

Reporting to the Director of Delivery Operations, you will be an executor, driving internal optimization projects prioritized by leadership to completion. Provide a high level of administrative support to executives or senior management, facilitating efficient scheduling operations. Support process improvements for Nava's Delivery Organization.

Nava is a consultancy and public benefit corporation working to make government services simple and effective.

$64,000–$69,000/yr

You’ll create seamless, high-quality experiences for clients and their families. You'll own a panel of clients and serve as their primary point of contact throughout their care journey. You’ll guide families through onboarding, support ongoing service needs, and ensure every client receives consistent, compassionate, and reliable care.

Honor Technology’s mission is to change the way society cares for older adults.

Americas

  • Build and maintain a list of partner field team sales and technical contacts and develop them into champions for NetBox.
  • Maintain accurate mapping of Partner AEs/SEs and align them with NetBox Labs AEs based on geography, accounts, and partner tier.
  • Ensure accurate, timely partner opportunity registration and maintain high CRM data quality.

NetBox Labs helps companies build and manage complex networks, accelerating network automation. They are the commercial steward of open source NetBox and Orb, backed by investment from Notable Capital, Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.