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UK 5w PTO

  • Partner with customers to integrate core use cases into daily workflows for business-as-usual operations.
  • Manage account portfolio health by monitoring adoption, tracking risks, and owning a value-driven renewal process.
  • Build trusted stakeholder relationships and collaborate cross-functionally to resolve issues and ensure smooth account progression.

Customer Success Account Management SaaS Relationship Building

20 jobs similar to XLG Programme Manager

Jobs ranked by similarity.

UK

  • Develop and execute strategies to grow revenue within individual accounts.
  • Build, maintain and grow strong relationships with B2B clients, acting as a trusted advisor.
  • Guide new clients through onboarding, ensuring smooth implementation and understanding of our services.

e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. As part of the LSL Property Services Group PLC, they work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

$90,000–$90,000/yr
US Unlimited PTO

  • Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
  • Understand each partner's business goals to ensure solutions align with their success.
  • Maintain a forward-looking view of each partner's health, identifying risks early.

Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.

US

  • Own the Client Relationship: Manage accounts and build strong relationships with stakeholders.
  • Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
  • Drive Performance & Outcomes: Monitor usage and performance metrics and improve client results.

Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.

$55,000–$65,000/yr
US

  • Be the voice of the customer and navigate internal processes.
  • Act as a liaison between clients and internal teams.
  • Assist with challenging customer requests or issue escalations as needed.

Enumerate provides services to associations, helping them manage their finances and operations. They are focused on customer service and creating solutions for associations.

US Unlimited PTO

  • Cultivate relationships with key stakeholders across customer organizations.
  • Build champions and advocates within client organizations.
  • Oversee customer adoption journey and implement effective solutions.

Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company.

US

  • Own a portfolio of healthcare customers, ensuring success through value creation across onboarding, adoption, and renewal readiness.
  • Build and maintain success plans, engagement cadences, and stakeholder alignment to support strong outcomes and long-term retention.
  • Proactively identify customer risks, coordinate cross-functional resolution plans, and ensure timely follow-through to maintain customer confidence.

Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work, powered by infrastructure designed for complex healthcare environments. It is a collaborative, mission-driven startup environment that values ownership, growth, and purpose as it continues to scale.

Poland 5w PTO

  • Own and manage a portfolio of enterprise accounts to increase ARR.
  • Develop and execute account plans, aligning customer needs with Appfire offerings.
  • Drive retention and mitigate churn risks through proactive engagement.

Appfire empowers teams to break silos and collaborate seamlessly through its software. With 850+ employees across 28 countries, they foster an environment where everyone is respected and invest in team member growth.

US 1w PTO

  • Manage a portfolio of 25-40 mid-market accounts, focusing on retention, churn prevention, and growth opportunities.
  • Execute the full sales cycle for renewals, upsells, and value-added services within your portfolio.
  • Execute strategic nurture campaigns to enhance product adoption and accelerate time to value.

Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their business operations. They focus on helping businesses get paid quickly and securely with their Xplor Pay platform. Xplor has a global network of talented colleagues.

Europe

  • Take full ownership of strategic airline accounts after late-stage pre-signature, including onboarding, adoption, and commercial outcomes.
  • Establish a repeatable operating model across airline accounts and define and run clear customer cadences.
  • Drive renewal readiness well ahead of contract timelines, identify and unlock expansion opportunities, and influence commercial outcomes through strong execution.

Longtail is building an intelligent decision-streaming platform that helps airlines make smarter decisions in real time. They combine automation, proprietary algorithms, and live travel data to enable airlines to optimize pricing, availability, and product flexibility.

US

  • Manage stakeholder relationships within client business, IT, and operations to ensure clear expectations and support for engagement objectives.
  • Drive account growth by prospecting, evaluating, and proposing additional Equisoft products and services aligned with client business and technology goals.
  • Ensure account profitability by managing the P&L and meeting or exceeding set profitability targets for each assigned account.

Equisoft provides digital solutions for insurance and investment to over 250 leading global financial institutions. With 950+ employees, the company fosters a stimulating environment and offers career advancement.

Europe

  • Maximize revenue within assigned accounts by designing and executing strategic account development initiatives.
  • Develop trusted advisor relationships with customers to ensure the solution aligns with their business strategy.
  • Partner with internal teams to track customer needs and develop long-term retention and growth strategies.

Intradiem is on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They value a people-first culture, transparent leadership, and unfettered growth opportunities.

$69,000–$92,400/yr
US

  • Build and manage senior-level strategic relationships with MLS leadership to align product value with member needs.
  • Develop and execute tailored strategies to drive product adoption, revenue growth, and market presence within partner territories.
  • Serve as the internal advocate for partners, collaborating cross-functionally to influence product roadmap and ensure alignment with MLS opportunities.

CubiCasa develops scalable technology for acquiring property interior data, specializing in floor plan creation via a mobile app for real estate professionals. The company values collaboration, simplicity, and customer focus, with a culture that prioritizes quality of work and innovation, supporting over 35,000 partners.

Europe 7w PTO

  • Onboard new customers across EU markets, guiding them through setup and training
  • Support customers via email, chat, video and in person—especially where language or local context matters
  • Build long-term relationships by proactively engaging with your assigned accounts

Stora is a self storage software platform that helps self storage operators manage their businesses, automate processes, and drive revenue growth. They have helped hundreds of operators around the world process tens of millions in automated payments and are known as innovators in their space.

Global

  • Act as a liaison and cultivate exceptional experiences through high-value, consultative engagements with Higher Education customers using Parchment.
  • Manage a book of 200-250 accounts, assisting with renewals, expansions, cross-selling, and overseeing the commercial motion including quoting and closing contracts.
  • Demonstrate mastery of Parchment products, work cross-functionally, meet revenue and satisfaction goals, and occasionally travel for meetings and conferences.

Instructure creates intuitive products to simplify learning and personal development, facilitate relationships, and inspire people in their education and careers. The company has a culture rooted in inclusivity and support, offering flexible work arrangements and competitive benefits.

US

  • Serve as the point of contact for a portfolio of customers.
  • Build and maintain multi-threaded relationships with key language access stakeholders.
  • Proactively monitor customer health and utilization data.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$145,000–$241,000/yr
US Canada 4w PTO

  • Own the full post-sales customer lifecycle for your assigned enterprise accounts.
  • Lead renewal strategies end-to-end, including pricing proposals and contract negotiations, to drive retention and account growth.
  • Partner cross-functionally with Sales and Key Accounts teams to identify and execute on expansion and cross-sell opportunities.

Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites, and they value their differences, encouraging all to apply.

US

  • Develop and maintain the multi-year strategic client relationship for Global accounts.
  • Act as the lead point of contact for both external and internal stakeholders.
  • Ensure successful activation, upselling and retention of our solutions according to client needs.

Integral Ad Science (IAS) is a leading global media measurement and optimization platform. They deliver the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS is an equal opportunity employer, committed to diversity and inclusiveness.

US Unlimited PTO

  • Manage a portfolio of ~40 Enterprise customer accounts.
  • Cultivate senior-level relationships with the customer base.
  • Analyze user engagement data to provide actionable insights.

Jobgether is a platform that uses AI to match job applicants with potential employers. They appear to have a modern culture, utilizing AI, and value flexible time off and recognition.

US

  • Partner with Global Account Managers to support revenue growth, customer satisfaction, and long‑term account strategies.
  • Serve as a key point of coordination across operations, product management, sales, and leadership to ensure customer needs are met.
  • Maintain strong relationships with global customers by proactively communicating, tracking orders, and resolving questions or challenges.

Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets and have a comprehensive offering of solutions for residential, commercial, and data center markets.

$63,000–$70,000/yr
US Unlimited PTO

  • Act as the primary point of contact for a large portfolio of Emerging Accounts
  • Own the full post sales lifecycle, including onboarding, adoption, and renewal
  • Manage renewals across your entire book, not just the final 90 day window

Airship helps leading brands like Alaska Airlines and BBC drive revenue growth and customer loyalty with cross-channel customer experiences. They have a no-code, AI-powered platform designed for growth-focused teams to create and orchestrate personalized experiences.