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Partner with Sales to drive renewal strategy and manage renewal process across account territory. Take a lead role in negotiating all facets of renewal contracts. Manage a complex territory/group of accounts to identify customer needs.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Act as the primary point of contact and strategic advisor for enterprise customers. Own the end-to-end renewals process, negotiating pricing and contracts. Drive adoption of products by ensuring successful onboarding and engagement.

Insightsoftware provides financial and operational performance management solutions.

• Lead Executive communications with customers and serve as an extended member of the Smartsheet account team to execute a win/win strategy on all assigned contract renewals to maximize value and enhance customer experience
• Partner with the account team to fully understand and develop a clear renewal strategy for each customer based on data driven decisions and execute that strategy
• Persuade, influence, and motivate people and collaborate with cross functional partners such as CS Leaders, Operations, Finance and Legal to identify opportunities to accelerate the contract renewal process and drive operational efficiencies

Smartsheet helps people and teams achieve anything with seamless work management and smart, scalable solutions. They empower teams to automate the manual, uncover insights, and scale smarter, creating space to think big and take action.

• Lead standard renewals for our upmarket segment, balancing hunting for expansion and logo retention.
• Protect logo retention and ARR outcomes in every renewal, working with the Sales & Success team to effectively trade value for value with our enterprise plan customers.
• Continuously refine renewal processes, tooling, and communications to improve efficiency and customer experience.

Zapier is a company that builds and uses automation every day to make work more efficient, creative, and human. They are a scaled company giving employees 0→1 startup energy, ownership, and autonomy within the resources of a scaled company.

Account Manager owns the renewals and up-selling of new products into our rapidly growing ecosystem of customers. Partner with Customer Success, Marketing, Product and Finance teams to streamline workflows and communication processes within Greenhouse. Identify and mitigate churn risk clearly and own resolution strategies, advising sales leadership of ideal resolutions wherever appropriate.

Greenhouse's mission is to make every company great at hiring – so they go to great lengths to hire great people because they believe that they’re the foundation of their success.

• Take charge of the entire customer lifecycle, from initial setup to renewal.
• Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
• Create educational content for our help center and online resources to better support our users.

airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.

• Lead enterprise renewal cycles end-to-end, including forecasting, risk mitigation, negotiation, and stakeholder alignment.
• Manage multi-threaded enterprise renewals involving procurement, legal reviews, multiple products, and C-suite stakeholders.
• Partner cross-functionally to present aligned recommendations and resolve customer challenges.

Ashby is building the next generation of recruiting software and is backed by great investors, including Y Combinator, Elad Gil and Lachy Groom.

• Lead, coach, and develop a team of Renewal Specialists who manage a high volume of accounts.
• Own overall Net Revenue Retention & Gross Dollar Retention for the <10 employee segment.
• Work closely with Customer Success Advisory, Digital Success, and AM Leadership.

Vanta helps businesses earn and prove trust by providing a Trust Management Platform that enables companies to improve and prove their security. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

• Manage a portfolio of existing accounts and drive the success of innovative products.
• Build and nurture positive relationships with customers, understanding their needs.
• Develop account strategies that align with customer goals and ensure long-term success.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

The Customer Account Manager drives revenue growth by building and managing strategic accounts and long-term client relationships. Focus on new business development, up-selling, and cross-selling to existing clients. Position Redwood as a business partner, addressing client goals within Digital, Business & Technology transformation areas.

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes.

• Serve as the main contact for assigned customers, ensuring continuous and proactive communication.
• Build and maintain strong, long-term customer relationships based on trust and mutual success.
• Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.

Flipdish is an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech.

• Drive new business by converting high-value prospects into customers.
• Develop strategies, build relationships, and create tailored solutions.
• Exceed targets by generating new opportunities and leveraging leads.

ClickUp is building the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search.

The Account Executive is responsible for securing and growing revenue through the timely renewal of contracts. Craft strategies with internal partners such as Sales and Customer Success to secure every contract and generate incremental revenue through upsell and cross-sell. Focus on maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favourable contract terms, identifying additional product growth opportunities.

EcoVadis is the leading provider of business sustainability ratings, offering actionable insights into environmental, social, and ethical risks.

Manage key accounts from onboarding through renewal. Build strong relationships with decision-makers and stakeholders. Spot opportunities to grow accounts through cross-selling and upselling.

Morgan Advanced Materials makes high-performance thermal products that help industries run cleaner, safer, and more efficiently.