Account Manager owns the renewals and up-selling of new products into our rapidly growing ecosystem of customers. Partner with Customer Success, Marketing, Product and Finance teams to streamline workflows and communication processes within Greenhouse. Identify and mitigate churn risk clearly and own resolution strategies, advising sales leadership of ideal resolutions wherever appropriate.
This is an expansion-focused role where you drive product adoption and grow revenue across a portfolio of accounts. You will uncover whitespace opportunities and lead upsell, cross-sell, and renewal discussions. Collaborate with CSMs to strengthen retention and expansion strategy and work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.
They are a fast-growing SaaS company helping businesses connect the physical and digital worlds through modern technology.
Manage a portfolio of existing accounts and drive the success of innovative products.
Build and nurture positive relationships with customers, understanding their needs.
Develop account strategies that align with customer goals and ensure long-term success.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Partner with Sales to drive renewal strategy and manage renewal process across account territory. Take a lead role in negotiating all facets of renewal contracts. Manage a complex territory/group of accounts to identify customer needs.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Drive growth within our existing customer base in the Mid Market segment.
Focus on expansion, upsell, and cross-sell opportunities.
Build and deepen relationships with current customers to maximize value and adoption.
ClickUp is building the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.
Take ownership of a portfolio of existing customers, driving commercial strategy and sales to increase revenue.
Collaborate with Customer Success, Product, and Marketing teams to execute account strategies and identify new revenue opportunities.
Lead the commercial sales process, from prospecting to deal closure.
Wayvia helps top brands stay ahead using AI, data, and innovation to shape the future of commerce. They foster a curious, collaborative, and supportive team environment.
Collaborate with company leadership to develop and implement strategic sales plans to drive business objectives.
Maintain and enhance relationships with the existing customer base to ensure continued satisfaction and loyalty.
Achieve or surpass the assigned revenue quota, contributing to the company's financial goals.
Secureframe is revolutionizing cybersecurity compliance and is recognized as one of the industry's most innovative and trusted providers. They have a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.
Manage renewals of SaaS based products for LinkedIn Talent solutions. Prepare & deliver key customer moments and meetings across multiple levels in the organisation. Drive Customer growth by proactively identifying opportunities to deliver greater customer value and showcase ROI.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce.
Drive new business and growth within Commercial and mid-market-sized prospects. Develop tailored strategies to break into and expand accounts. Build a territory in the EMEA region and play a key role in shaping Glean’s presence.
Glean is the Work AI platform that helps everyone work smarter with AI.
Manage accounts strategically, focusing on existing customers and land-and-expand approaches.
Engage with various lines of business at the C-level and below, representing the entire Celonis process intelligence platform.
Drive complex sales cycles, orchestrating virtual teams including business development, marketing, and customer success.
Celonis is the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. They believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Manage key accounts from onboarding through renewal. Build strong relationships with decision-makers and stakeholders. Spot opportunities to grow accounts through cross-selling and upselling.
Morgan Advanced Materials makes high-performance thermal products that help industries run cleaner, safer, and more efficiently.
Developing strong, positive relationships with customers, guiding them through a positive post-sales experience from onboarding to renewal, and proactively engage with them to help them realize the maximum value of Red Canary.
Partnering with sales on customer renewals and identifying opportunities for upsell and cross-sell of additional products and services.
Monitoring for and mitigate customer risk, champion customer needs with technical and sales teams, and conducting regular executive business reviews to ensure satisfaction, value realization, and retention.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users.
Metabase offers a user-friendly way to gain data insights. They bring consumer product elegance to enterprise business intelligence and are used by tens of thousands of companies and are a global team that is 50% outside the US, fully distributed (from Thailand to California).
Manage a portfolio of Commercial accounts to drive renewals, adoption, and incremental expansion.
Develop and nurture long-term, productive relationships with key stakeholders, including individual contributors to senior-level and C-level executives.
Work closely with clients to understand their evolving business requirements and provide feedback to internal teams to help shape our product and service roadmap.
Agiloft is the trusted global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using their flexible Data-first Agreement Platform (DAP).
Responsible for the preservation and expansion of our customer base within the ServiceNow ecosystem. Manage the entire sales cycle from finding a client to securing a deal. Unearth new sales opportunities through networking and turn them into long-term partnerships.
RapDev specializes in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog.
Manage and grow a portfolio of enterprise clients, driving meaningful software expansion and business impact. Be the primary strategic contact for accounts, combining consultative relationship-building with proactive growth initiatives. Identify opportunities, navigate complex deal processes, and execute strategic account plans.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.