Serve as primary technical contact for users and customers, coordinating issue resolution through phone, email, and ticketing systems.
Provide second-level technical support for healthcare IT systems, diagnosing and resolving complex hardware, software, networking, and application issues.
Collaborate with IT, Product, Engineering, and other teams to investigate complex technical problems and implement effective solutions.
The company provides technical support services within a healthcare IT environment, where reliability and responsiveness are critical. They are a partner company that values collaboration, customer focus, and technical excellence.
Serve as the primary contact for provider emails covering caseload, technical, and operational issues.
Respond to provider calls and resolve logistical, technical, or patient-related issues in real time.
Proactively engage with providers to improve their experience and satisfaction.
This company supports a growing network of therapists and clinicians delivering mental health care to older adults. It is a small, agile startup with a collaborative, purpose-driven culture.
Own the full client relationship for an assigned portfolio, managing onboarding, renewals, and expansion.
Monitor account health, identify churn risks, and coordinate with internal teams to implement solutions.
Lead regular business reviews and strategic conversations to understand client goals and pursue upsell opportunities.
They are a B2B technology services business supporting small and mid-sized companies with critical operational needs. As an established and growing company, they offer a fully remote environment with a focus on client success.
Lead a small operational team of Experience Partners, ensuring efficient execution of customer success practices.
Provide coaching, assign work, and support team development and performance tracking.
Collaborate with Sales, Product, and Implementation teams to improve customer experience and retention.
Granicus provides cloud-based digital solutions for government communications, website design, meeting management, records management, and digital services. They have served 5,500 government agencies and 300 million subscribers, with a remote-first culture recognized as a top workplace on BuiltIn.
Develop and execute a strategic territory plan to achieve and exceed new business revenue targets.
Own the full sales cycle, from prospecting and pipeline generation through to negotiation and contract close.
Act as a trusted advisor, engaging senior decision-makers and demonstrating how Unit4's solutions deliver measurable business value.
Unit4 is a cloud company redefining ERP for mid-market people-centric organizations. It is a people-first community with a high-performance team that supports authenticity and celebrates uniqueness.
Serve as the primary technical point of contact for teams running large-scale training and inference workloads, owning onboarding end to end.
Diagnose and resolve complex failures in customer environments, from network fabric to ML frameworks, and build automation to prevent recurrence.
Profile and improve distributed training performance, lead incident response, and turn field insights into product improvements.
Andromeda Cluster provides scaled AI infrastructure to early-stage startups, founded by Nat Friedman and Daniel Gross. They work with leading AI labs, data centers, and cloud providers to deliver compute globally, building the liquidity layer for AI compute.
Develop and execute integrated marketing campaigns across digital, email, content, web, social media, and events to generate demand for LGC's SeraCare and QMT products.
Deliver full-funnel, multichannel programs supporting new customer acquisition, cross-sell, and upsell, including automated nurture streams.
Translate complex scientific concepts into clear, differentiated messaging for clinical laboratories and diagnostics partners.
LGC provides quality management tools for the diagnostics industry through its SeraCare brand, supporting in vitro diagnostic manufacturers and clinical laboratories with assay development and quality control. The company operates globally with a culture focused on scientific excellence, collaboration, and innovation.
Own and manage the product backlog for commerce initiatives, translating business strategies into clear user stories and acceptance criteria.
Prioritize initiatives based on customer value and business impact, maintaining a healthy and actionable backlog.
Act as the primary liaison between business teams, engineering, UX, and leadership throughout the product lifecycle.
ITW is a global industrial company that delivers digital commerce products in a fast-paced SaaS environment. The company fosters a collaborative culture focused on innovation, professional growth, and long-term impact.
Respond to customer inquiries via phone, email, chat with empathy and professionalism, providing accurate product information and personalized solutions.
Document interactions and maintain records in CRM, troubleshoot common issues, and escalate complex problems to appropriate departments.
Meet performance targets on response time, resolution rate, and customer satisfaction while collaborating with team members to improve services.
AUTODOC is a digital-first e-commerce powerhouse and Europe's leading online platform for the automotive aftermarket, founded in Berlin in 2008. With a team of over 5,500 professionals from 50 countries, it blends German heritage with high-tech innovation to redefine mobility across 27 European countries.
Design and build the data systems that power analytics, AI, and business intelligence across Owner
Replace one-off custom scripts with reproducible, production-grade pipelines
Own and evolve our core platforms - Snowflake, dbt, Dagster, and our ingestion and reverse ETL layers
Owner is an AI-native platform that replaces multiple tools for local business owners, starting with restaurants. The company has a low-hundreds team with top talent from successful SMB software companies and a remote-first global culture.
Develop and deliver training on clinical and operational workflows within electronic health records, focusing on WellSky.
Create training materials and documentation to support end-user adoption and regulatory compliance.
Perform business analysis by gathering requirements, mapping workflows, and identifying gaps to improve system use.
PAM Health provides specialty healthcare services through more than 80 locations across 17 states, including wound clinics and outpatient physical therapy. The company fosters a collaborative environment with opportunities for professional growth, competitive pay, and generous benefits.
Lead SOC 1 and SOC 2 examinations and support end-to-end SOX planning.
Partner with Security, Engineering, Data, and Finance to implement scalable IT controls.
Conduct controls assessments, drive remediation, and produce auditor-ready documentation.
Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally, offering spot trading, margin, futures, staking, and OTC services. Part of Payward, it is powered by people from around the world and celebrates diverse talents, backgrounds, and unique perspectives.
Support planning and execution of integrated marketing campaigns and new market launches across UK, Europe, and Middle East.
Manage PR and communications strategies, including press events, media outreach, and influencer programs.
Partner with retail marketing teams to develop in-store campaigns, activations, and consumer experiences.
Haus Labs is a next-gen, skincare-infused makeup brand redefining clean formulation and high-performance beauty. Founded by Lady Gaga, it is a high-growth global beauty brand with a collaborative and inclusive culture.
Apply technical expertise to extract, integrate, and analyze critical data to identify business challenges and opportunities.
Develop and maintain data warehouses, datamarts, and optimize ETL processes and CI/CD pipelines.
Collaborate with cross-functional teams including Tech, Risk, RevOps, and Marketing to execute initiatives and support business objectives.
Kafene is a fintech company revolutionizing the lease-to-own space with AI-powered analytics. Our 150-person team spans NYC, Wilmington, and remote locations, and we pride ourselves on a collaborative and supportive culture.
Lead research and analysis on electric rate design to support building electrification and clean energy transition.
Engage with stakeholders including utilities, regulators, and industry partners to drive policy change.
Manage junior staff and oversee project budgets, timelines, and deliverables.
RMI is an independent nonprofit that transforms global energy systems through market-driven solutions to align with a 1.5°C future. With offices in the US, Nigeria, and China, RMI fosters a culture of diversity and inclusion, with a remote-ready workforce.
Design and maintain automated workflows across the GTM stack (Clay, Attio, Enginy, Aircall) for lead routing and assignment.
Build enriched prospect lists at scale using Clay-based workflows and develop scoring models to qualify leads against ICP.
Keep CRM clean with deduplication and validation, and build self-service dashboards for BDRs and AEs.
TextYess is an AI-first CRM that turns conversations into revenue, using AI Agents to sell, support, and retain customers for B2C brands. They are a lean, fast, Italian-born scale-up with €3M+ raised and work with brands like Ducati and Pittarosso, now expanding internationally.
Work across the full GTM funnel from prospecting to deal execution and implementation alongside senior revenue leaders.
Research target accounts, build prioritized lists, and represent MelodyArc at events to generate qualified opportunities.
Own follow-ups, next steps, and contribute to marketing execution, including event strategy, content creation, and sales materials.
MelodyArc is building the orchestration layer for enterprise service work, where rules, people, and AI collaborate to get complex operations done reliably at scale. The team is a small, collaborative startup focused on helping enterprises adopt AI at scale.
Develop and execute product marketing strategies to articulate value propositions and support go-to-market initiatives.
Partner with product management and marketing teams to translate technical capabilities into clear messaging.
Analyze pipeline performance and sales feedback to identify optimization opportunities and improve conversion outcomes.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions, enabling over 75,000 companies and organizations, including 84% of the Fortune 500. They have over 5,000 employees and emphasize a culture of inclusion, diversity, and curiosity.