Own and manage the full delivery lifecycle for business customer orders, ensuring timely and high-quality completion.
Coordinate internal teams and third-party providers to meet customer requirements and delivery timelines.
Apply hands-on telecommunications expertise to manage Internet circuits, VoIP, and SD-WAN implementation projects.
Our partner is a fast-growing, innovation-focused company providing telecommunications services including Internet circuits, Hosted VoIP, number porting, and SD-WAN implementations. They operate in a dynamic environment where employees can make a tangible impact on customer outcomes.
Act as the designated technical support engineering contact for strategic customers, resolving complex technical problems with potentially costly and far-reaching consequences.
Provide proactive guidance and recommendations to help customers maximize value from Twilio technologies and minimize business-impacting downtime.
Collaborate with Product and Engineering teams via Slack and JIRA, analyze customer trends, and drive improvements to our support processes.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through innovative solutions. As a remote-first company, Twilio serves hundreds of thousands of businesses and fosters a culture of connection, global inclusion, and employee empowerment.
Design and develop core telephony services for a high-performance CCaaS platform, ensuring secure call routing and media stream handling.
Work with Java, Kotlin, Go, PostgreSQL, and Spring Boot to build distributed systems and optimize existing codebases.
Collaborate with a team of engineers and QA, contributing to architectural decisions and driving feature delivery.
Diabolocom is a leading European provider of AI-first, cloud-based contact centre and customer experience solutions. With over 400 clients worldwide and eight offices across multiple continents, the company fosters a collaborative, multicultural environment focused on innovation and scalability.
Manage standard and complex number porting requests across the EMEA region, coordinating with customers and internal teams.
Support India-specific number processes, including KYC/KYB documentation and compliance with local requirements.
Act as an escalation point for porting issues, driving resolution and improving operational efficiency.
The company provides global telecommunications and collaboration services, specializing in number porting operations and unified communications. It fosters a collaborative, international culture focused on employee empowerment, learning, and career growth.
Research, audit, and clean up existing Avaya configurations for datacenter migration.
Administer Avaya Aura Communication Manager including dial plans, route patterns, and trunk groups.
Program and maintain VDNs, vectors, and hunt groups to optimize call routing logic.
BETSOL is a global IT services company that accelerates cloud transformation for enterprises using AI and cloud-native solutions. With offices in the US and India, it serves clients across 17+ countries and holds multiple engineering patents.
Plan, design, and execute end-to-end deployment projects for cloud call-handling solutions.
Provide advanced technical training and knowledge transfer to customers throughout the deployment process.
Be a trusted advisor to customers, providing ongoing support during and after implementation.
Axon is a public safety technology company that develops devices and cloud software to protect life. The culture is fast-paced, challenging, and meaningful, with a focus on candor, care, and diversity.
Design and implement IP infrastructure for multi-site data centers and global PoP structure.
Integrate direct and sponsored roaming agreements and trace signaling and user plane transport.
Act as primary interface between Core Network, Platform, Ops teams and technology partners.
Airalo is the world's first eSIM store, providing affordable mobile data to travelers in 200+ countries. With 400+ employees across 60+ countries, it fosters a remote-first culture built on trust, ownership, and freedom.
Implement and support enterprise voice platforms including Cisco, Avaya, Five9, and Microsoft Teams.
Troubleshoot voice issues and perform incident triage using tools like Wireshark and Aternity.
Manage ServiceNow queues and support carrier integrations and SIP trunking.
BETSOL accelerates cloud transformation for enterprises with AI and cloud-native solutions. They maintain a 2x industry average net promoter score and hold multiple engineering patents, with offices in the US and India.
Own the end-to-end technical health of Phone Billing, driving architectural evolution for 10x growth.
Architect for massive scale, building billing systems with zero tolerance for double-charging or lost usage.
Partner with Engineering, Finance, and Legal teams to define pricing and billing architecture.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs. With over 2,000 team members across 10+ countries, it's a global, remote-first organization built for speed and ownership.
Troubleshoot and resolve customer-reported issues across Avaya Aura platforms, working within defined SLA timelines.
Collect and analyze packet trace data to perform in-depth root-cause analysis for VoIP call quality and infrastructure issues.
Configure and support Avaya Media Servers, gateways, and ancillary components while participating in on-call rotation.
Anovia is a trusted telecommunications outsourcing partner to Fortune 500 and Fortune 1000 companies, specializing in workflow, technical support, and multilingual services. With over 200 professionals globally, they foster a collaborative, close-knit technical culture focused on reliability and continuous improvement.
Design, build, and operate backend services supporting our WebRTC and Voice SDK products.
Take ownership of backend systems including authentication, push notifications, and diagnostic logging.
Improve reliability, scalability, and observability of customer-facing services.
We are building the future of global connectivity through a private, multi-cloud IP network and intuitive APIs. We are a financially stable and profitable company that fosters continuous learning and growth.
Monitor and respond to incidents, alarms, and customer requests.
Perform initial troubleshooting for Cisco CUCM, Unity Connection, gateways, SIP trunks, and devices.
Execute routine MACDs including users, devices, extensions, call queues, and auto attendants.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. They are a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture.
Develop and maintain backend services using Node.js and Nest.js with clean, maintainable code.
Implement serverless solutions using the Serverless Framework and build RESTful APIs.
Conduct code reviews, write unit and integration tests, and collaborate with clients on features and technical guidance.
Cloudnonic is a fully remote cloud and software startup building custom cloud-native systems for clients in Europe and North America. The company has a small team of developers across Canada and South America, emphasizing AI integration and a flat culture.
Own complex programs across VoIP, cloud services, and customer-facing applications from planning to production.
Translate product and engineering objectives into clear plans, milestones, and measurable outcomes.
Coordinate execution across engineering, product, QA, and operations teams, driving issues to resolution.
Ooma empowers people to connect in smarter ways through a cloud-based platform for communication and smart home security. They are a publicly traded company with a collaborative culture that values individual voices and provides competitive benefits.
Partner with Account Executives to drive pre-sales activities including demonstrations, Proof-of-Concept, and technical presentations.
Establish yourself as a trusted advisor by leading technical discovery, designing solutions, and building customer trust in Twilio's APIs.
Contribute to the broader Engineering community through knowledge sharing, building demo materials, and solving complex technical challenges.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, where diverse experiences make a global impact.
Architect, design, and maintain core services supporting CRM and Marketing platforms.
Build advanced data models and write high-performance SQL queries for scalability.
Collaborate with cross-functional teams and lead projects to improve engineering culture.
Rechat is building the next generation of enterprise real estate technology, unifying data, marketing, and transaction workflows into one system. The company is product-driven with a modern stack and a strong engineering culture.
Prospecting, solution selling, and closing new business opportunities across Twilio's Messaging, Voice, and Email products.
Owning highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles.
Partnering cross-functionally with sales, services, product, and finance to develop long-range territory strategies and sales plans.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. As a remote-first company with a strong culture of connection and global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.
Design, build, and operate production services powering real-time voice and communication experiences.
Take end-to-end ownership of backend services including authentication, routing, push notifications, and diagnostics.
Collaborate with mobile, JavaScript, and infrastructure teams to improve reliability, scalability, and observability.
The company builds real-time communication infrastructure for voice and video applications. It is a technology-focused organization with a collaborative engineering culture.
Act as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements.
Lead requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Define acceptance criteria, test scenarios, and sign-off requirements to ensure technical delivery satisfies specific regulatory hurdles.
Airalo is the world's first eSIM store, helping travelers access affordable mobile data in 200+ countries. With a team of 400+ people across 60+ countries, they value trust, ownership, and freedom from bureaucracy.
Own new market MVNO partnerships from first conversation through negotiation, integration, and launch.
Negotiate wholesale and reseller agreements, build business cases, and manage regulatory approvals.
Run service management reviews and track commercial performance, traffic, and cost analytics.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. With a team of 400+ across 60+ countries, it is fully remote by design and values trust, ownership, and freedom from unnecessary bureaucracy.