Source Job

• Ensure client teams meet or exceed client service level agreements (SLAs) and to grow accounts.
• Provide operational oversight to ensure smooth day-to-day performance while escalating matters of concern.
• Partner with the Managing Director to develop strategies and foster relationships to drive growth within assigned accounts.

Williams Lea by RRD provides global business support services with over 200 years of experience. They specialize in administrative support, document production, presentation design, and marketing and communications services, helping clients operate efficiently.

• Manage, retain and expand relationships with assigned clients.
• Deliver business results to drive high client retention and expansion.
• Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

• Work in partnership with senior clients to develop annual strategies
• Be responsible for high client retention and growth
• Lead contract negotiations and oversee the implementation of commercial agreements

DEPT® is a Growth Invention company helping ambitious brands grow faster, operating at the intersection of technology and marketing. With 4,000+ specialists, they deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data, partnering with clients like Google and eBay.

• Serve as the senior leader driving strategic growth and client engagement.
• Manage complex client relationships and lead cross-functional teams.
• Ensure alignment with NIQ’s objectives and foster long-term partnerships.

NIQ delivers the most complete and trusted view of consumer behavior, enabling our clients to make smarter decisions and drive growth. Our teams combine advanced analytics, technology, and deep industry expertise to help retailers and brands thrive in a rapidly changing marketplace.

• Manage a portfolio of priority client accounts, building and nurturing professional partnerships.
• Address client issues and resolve escalated challenges promptly, ensuring high customer satisfaction.
• Support business growth by identifying opportunities to expand services within existing accounts.

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies.

• Focus on a smaller number of high-value strategic accounts to develop and execute comprehensive account strategies.
• Proactively identify risks and project manage internal stakeholders to address customer issues in a timely manner.
• Build relationships with senior stakeholders and collect product and operational feedback to drive adoption of platform features.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies in the world, Deel's team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.

• Assist in establishing a deep understanding of customer and business needs, aligning solutions with strategic goals and objectives.
• Facilitate the implementation of governance/delivery operating models and ensure adherence to client satisfaction metrics.
• Support team members in envisioning, developing, and delivering transformative opportunities with clients.

Hitachi Solutions is a global Microsoft solutions integrator dedicated to developing and delivering industry-focused solutions that empower clients to achieve their business transformation goals. With over 3,000 team members across 14 countries, they help clients unify, automate, and modernize their data and operations.

• Own a defined book of strategic accounts and named target prospects
• Build and execute account strategies for enterprise brands and agencies
• Lead complex, multi-stakeholder sales cycles from first meeting to close

TLDR is the largest network of tech newsletters in the world, reaching over 7M subscribers across startups, software engineering, AI, cybersecurity, product, and more. They are a lean, high-output team of ~24 full-time employees with backgrounds from TikTok, Business Insider, Morning Brew, and other top media brands.

• Manages client relationships to retain and strengthen them, directing account strategy and setting expectations.
• Pursues cross-sell, upsell, and renewal motions, recommending fee increases and partnering with Legal.
• Monitors revenue and expenses to meet financial goals, overseeing vendor relationships and ensuring compliance.

Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. With a history since 1944 and a merger in 2011, they prioritize better systems for better service and value employees, clients, and partnerships, fostering a positive and respectful work environment with growth opportunities.

• Own the customer relationship and act as a trusted advisor.
• Drive product adoption, maximize customer value, and own long-term customer satisfaction.
• Proactively track customer health, risk, and success metrics.

Elastic Path aims to break down barriers and enable commerce leaders to deliver extraordinary shopping experiences by making Composable Commerce accessible. They are committed to providing a diverse, equitable, and inclusive environment where every individual feels valued and respected.

• Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
• Build and maintain strong relationships with executive and senior stakeholders to support account growth.
• Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.

Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.

• Develop, manage, and close complex sales cycles; prospecting, leading discovery, presenting business cases, negotiating contracts, and landing new logos at the enterprise level.
• Deliver compelling presentations and business cases to executive audiences, demonstrating strategic thinking, business acumen, and exceptional consultative communication skills.
• Serve as an expert consultant on digital and operational transformation; drive opportunities to upsell, cross-sell, and expand engagement within enterprise accounts.

Wrike is a powerful work management platform built for teams and organizations looking to collaborate, create, and exceed every day. Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work; they have a hybrid work mode to foster collaboration and teamwork.

• Lead and develop a team of 5-8 Sr. EAEs and/or Client Directors
• Drive team performance to exceed annual revenue targets through strategic account planning
• Recruit and retain top talent; champion high performers and topgrade decisively

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Collaborate on strategy with the Account Director and own its execution
• Lead day-to-day client delivery and communication
• Ensure work is executed at a high standard across channels

ProperExpression is a fully-remote boutique growth marketing agency focused on the B2B SaaS and Financial Services industries. They partner with ambitious clients to build predictable, scalable growth engines across channels, including SEO, content, paid media, email, and RevOps.

• Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.

Disruptive Advertising is a performance marketing agency that drives real value for clients, prioritizing working with purpose-driven brands. They are a fast-growing team of professional digital marketers that has been in business since 2013 with offices in Pleasant Grove, Utah.

• Build and sustain long-term relationships with high-profile clients
• Identify and secure new business opportunities with major accounts
• Develop comprehensive proposals and strategic sales plans

Wolters Kluwer Tax & Accounting US delivers "Best in Process" solutions to professionals by providing tax, accounting, and audit information, software and services. The company has approximately 21,400 employees worldwide and fosters a caring and inclusive culture where employees can thrive.

• Design and implement account strategies to drive growth and maximize customer satisfaction.
• Establish and maintain senior-level relationships with strategic customers.
• Identify new opportunities to expand services within existing accounts.

FUJIFILM Biotechnologies is dedicated to growing locations, capabilities, and teams, seeking passionate, mission-driven individuals to impact lives. They cultivate a culture that fuels passion, energy, and drive, referred to as Genki, and are globally headquartered in Tokyo with over 70,000 employees.

• Manage a small group of large complex accounts.
• Own the account strategy and hold targets for revenue retention.
• Build and maintain strong, long-lasting relationships with clients.

Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions. They have over 1,000 enterprise customers and process 20 billion customer requests annually, fostering a fast-paced environment that values curiosity and teamwork.

• Own and lead a portfolio of accounts, leading strategic integrated marketing and communications strategies.
• Manage team members to ensure programs are being delivered above clients’ expectations, and cultivate new business.
• Demonstrate a deep commitment to the growth of the agency and contribute to the Group Vested platform.

Vested is a global integrated marketing and communications consultancy exclusively focused on the financial services industry. With over 100 employees, they are recognized for their industry expertise, creativity, and passion, fostering a culture of ownership, entrepreneurship, and continuous learning.

• Own and manage a portfolio of parent enterprise accounts.
• Serve as the primary strategic advisor and trusted partner for accounts, driving retention and growth.
• Coach and mentor a team of Customer Success Managers on account strategy and growth initiatives.

Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. Aspire has served household names and paid out $100M to creators around the world.