Manage and grow relationships with assigned strategic accounts to drive client satisfaction and retention.
Develop account plans and collaborate with internal teams to identify expansion and upsell opportunities.
Analyze account data to identify trends and performance gaps, providing consultative guidance to clients.
Entrata provides a property management software platform for the multifamily housing industry. As a growing technology company, it emphasizes a collaborative culture and values employee development.
Manage strategic client relationships for 5-8 clients or one enterprise account, leading quarterly business reviews and driving retention and expansion.
Provide mentorship to account managers and coordinators, leading departmental initiatives end-to-end.
Act as a product expert for Digible's Fiona platform, gathering feedback and partnering with product teams on improvements.
Digible is a privately owned company founded in 2017, providing sophisticated digital marketing solutions and a predictive analytics platform, Fiona, for the multifamily industry. They value diversity and have a collaborative, transparent culture with core values including authenticity, curiosity, focus, humility, and happiness.
Acclimate to client implementations to facilitate updates, additions, and fixes.
Partner with internal teams to navigate client tickets and enhancement requests with minimal delay.
Evaluate customer use of healthcare revenue cycle products to recommend best practices and solutions.
Experian is a global data and technology company that powers opportunities for people and businesses across multiple markets including financial services, healthcare, and automotive. With a team of 25,200 employees in 32 countries, Experian fosters a people-first, inclusive culture that has been recognized as one of the World's Best Workplaces.
Spearhead a customer-centric approach to help Americas customers achieve measurable outcomes with SugarCRM.
Foster deep customer relationships and drive customer value through adoption and expansion motions.
Strategize and implement initiatives for enhancing customer retention and precision selling adoption.
SugarAI is redefining CRM for the age of AI by turning fragmented customer and revenue signals into clear, prioritized action. Their global team is united by a shared commitment to impact, ownership, and continuous growth.
Serve as primary point of contact for a portfolio of clients, driving retention and growth through strategic engagement and structured business reviews.
Identify and pursue new business opportunities through cold calling, referrals, and underperforming accounts to foster new client relationships.
Execute inside sales strategies for cross-selling and upselling, meeting KPIs related to retention, revenue growth, and client satisfaction.
Own the strategic health, growth, and financial performance of a portfolio of Welby Health's largest and most strategic accounts.
Develop and execute joint strategic roadmaps with client leadership, aligning clinical, financial, and operational capabilities to enterprise priorities.
Build trusted relationships with executive leadership, serving as a strategic advisor across clinical, financial, and organizational priorities.
Welby Health is a San Diego-based healthcare organization committed to transforming the way complex conditions are managed. They partner with physicians and health systems to deliver scalable solutions that improve quality of care and empower patients.