You'll be instrumental in optimising service delivery and ensuring efficient staffing for customer operations within your specific domain. Your role will involve managing real-time customer demand and performance, identifying trends, and collaborating to maintain high service levels. In a constantly evolving environment, your proactive approach and adaptability to change will be crucial to enhancing operational efficiency and customer satisfaction within your domain.
Job listings
Smartsheetβs Financial Care team is seeking a Process Optimization Analyst to lead the design and implementation of operational improvements across billing, payments, and financial support workflows. As a Process Optimization Analyst in the Financial Care department, you will be responsible for analyzing, designing, and implementing improvements to customer care operations related to billing, payments, and financial support. You will leverage data-driven insights, automation, and AI technologies to streamline workflows and enhance the customer experience.
The Manager, Sales Compensation Operations is responsible for executing Sayariβs global sales compensation programs, ensuring alignment between sales performance, revenue goals, and company strategy. This role manages plan governance, operational execution, systems administration, and strategic modeling, bridging Revenue Operations, Finance, and People Infrastructure with operational excellence.
The contractor will support FrontierView's macroeconomic research team, providing support with research, analysis, and content preparation for a number of topics relating to the macroeconomic, political and consumer landscape in Brazil. Notably, the contractor will monitor and analyze news to translate developments into client-relevant business impacts; help the team track and forecast Brazilβs macroeconomic indicators.
pureIntegration is seeking a Reporting & Invoicing Analyst to support BEAD (Broadband Equity, Access, and Deployment) project reporting and financial submissions. This role combines analytical, operational, and compliance functions, requiring a strong understanding of broadband infrastructure (OSP/Cable/Fiber) and the ability to interpret and report complex data. This position is fully remote within the U.S. and structured as a W-2 hourly engagement for 12 months.
IVC Evidensia is seeking a Group Commercial Optimisation Manager to lead the development of advanced pricing models and analytics frameworks that guide commercial decision-making across our veterinary network. You will build and maintain regression-based price elasticity models across services, species, and geographies. The role involves translating outputs into actionable commercial insights.
We are looking for a Junior Product Specialist with a focus on the Vending sector to support our team in managing and optimizing our solutions. Reporting to the Group Product Manager Vending, your role will be crucial in ensuring that our solutions meet customer needs, contributing to the companyβs ongoing success, and achieving growth objectives.
Maintain and update programme plans, RAID logs, dashboards, and reports. Coordinate project governance meetings, preparing presentation packs, minutes, and follow-ups. Collect, analyse, and consolidate data for executive reporting. Support financial and resource tracking across the programme. Monitor project progress and assist in identifying and resolving risks or issues. Ensure PMO standards, processes, and governance frameworks are applied consistently.
The Enterprise Performance Sr Analyst will support the Enterprise Performance team in providing data to sites and organizational leaders that help drive and improve organizational performance, pulling together data and insights from all parts of the organization to drive decision making and greater visibility to organizational performance.
The Business Analyst performs detailed utility billing analysis on various client portfolios to ensure optimal performance of clientsβ billing programs. This position bridges the gap between legal risk analysis, client communication, and technical implementation, ensuring accurate billing configurations and identifying opportunities for utility cost recovery.