The Business Systems Analyst is a strategic partner responsible for shaping the technology and process architecture that drives business performance. In this role, you will own key decisions around system design, process improvements, and user experience enhancements. You will partner closely with business stakeholders, technical teams, and vendors to design, implement, and refine tools and processes that are scalable, efficient, and user-friendly.
Assist in the design, implementation, and tuning of Intelligent Virtual Assistants (IVAs). As a Conversational Designer, shape the personality and conversational flow of IVAs to ensure customers receive a ‘human’ AI experience. Partner with Conversational AI Engineers, leveraging your language background to script and structure dialogs that are engaging and natural, and aligned with the desired IVA persona.
Seeking a motivated, organized, and communicative professional to document complex business processes, elicit business requirements, model business processes, compile use cases and user stories, and support the design of workflows and operations. The candidate should have experience with asset management, information technology, and/or GIS technology. This role highlights a customer-focused mindset and a passion for delivering exceptional quality and results on every project.
The Knowledge Content Analyst supports the delivery of high-quality client and member experiences from Day 1 throughout the lifecycle of the client relationship. They are responsible for participating in the sourcing, analyzing, and maintaining of client and client partner benefits content and data. This person will also partner closely with internal teams and apply knowledge of applications, benefits content, and internal processes to resolve support tickets.
The Global Markets Team is seeking an Associate to support CHAI’s supply side strategy across programmatic areas. The position will collaborate with internal and external stakeholders to design and execute market analyses, including supplier landscaping, market sizing, demand forecasting, costing analysis, and impact modelling, and develop recommendations and investment cases for suppliers, donors, and country governments.
The Servicing Business Analyst will report to the Servicing Automation Manager and manage various tasks associated with ICE application implementation, project implementation, and support the Servicing team. You will read and interpret vendor release notes, obtain business requirements to create process flows and test cases, analyze data, troubleshoot issues, and assist with project implementation.
The Personal Injury Quality Assurance (QA) Analyst is responsible for implementing and executing a complete Personal Injury Quality Assurance program that safeguards the quality of our services and improves the client experience. The Personal Injury QA Analyst should foster a culture in which all employees become actively engaged in delivering exceptional service to our clients.
Shape commercial strategies, processes and operations for the world's leading Life Sciences organizations. Lead innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content. This is a remote, full-time permanent role with Veeva, this is a customer-facing role.
Join the Global Content Business Consulting team to shape commercial strategies for leading Life Sciences organizations. Lead innovation in content management, creation, review, approval, planning, and distribution. Help identify business issues, define success factors, and develop solutions, building customer relationships in a fast-paced, innovative environment.
Join the Customer Success Team as a Business Analyst, working alongside teammates who value diverse perspectives and embrace bold thinking. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success. You will be analyzing technical underwriting guides and supporting deployment of Cytora to insurers.