Seeking a Senior Customer Service Representative to join the 311 team, with strong customer service, communications, and organizational skills. Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants. Check records for accuracy of information and for conformity with established policy and procedures.
Serve as the primary point of contact for policyholders during their temporary housing stay, ensuring exceptional service and timely coordination of lease extensions, furniture logistics, and move-out processes. This role supports displaced renters and coordinates with landlords, adjusters, and vendors to ensure smooth transitions and effective problem resolution during the housing period.
As a Licensed Insurance Representative, you will find innovative ways to respond to varying customer questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries, while providing excellent customer service through active listening. Work with confidential customer information sensitively, aim to resolve issues on the first call, and compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning.
Converse virtually with clients, weaving financial strategies that empower, cultivate client bonds, ride the crest of industry trends, and work alongside a dynamic remote team. Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow, and this opportunity offers rapid career growth.
The Benefits Reporting Specialist ensures accurate insurance benefits reporting, supports customers in navigating financial and insurance-related questions, and contributes to process improvements through trend identification. This role involves extensive cross-team collaboration and direct interaction with Lingraphica’s customers.
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace.
As a Senior Specialist, Premium Support, you will provide exceptional customer service to the Airbnb community, focusing on key members and resolving issues with their reservations. You will take ownership of cases, foster strong relationships, and contribute to team success by identifying improvements and supporting management initiatives.
As a Member of Client Experience, CXM (Crypto Native) you are responsible for delivering unparalleled white glove service to our clients throughout the onboarding process and on-going account management activities. You will ensure an excellent onboarding experience and providing attentive care to our clients by responding to their inquiries in a timely and thoughtful manner, while managing their operational needs in a risk conscious way.
We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team, responsible for providing our users with an outstanding customer experience. This involves ensuring every customer feels heard and valued, and representing our brand online. You will provide customer experience, problem-solve, collaborate with multiple internal stakeholders and document all customer interactions.