Remote Customer service Jobs • US

Educate customers on the MyCase & LawPay platforms by developing curriculum & content to turn them into confident users and reduce their time to value and provide best practices, resources, and expert advice on how to successfully use the platforms & effectively run their practice.

As a Technical Customer Support Specialist, you will be the go-to problem solver for SalesRabbit clients, resolving phone, email, and chat support tickets. You will report bugs and collaborating with other departments to create the best customer experience possible. You'll be at the center of all the action, helping clients succeed in field sales.

Main point of contact for an assigned account portfolio, managing client on-boarding, program implementation and client education. Through project plans, the Account Manager will manage all interaction of the launch of a program through cross functional teams.

The Patient Services Representative role with Dignity Health Medical Group offers the chance to support patients remotely. You'll handle scheduling, answer inquiries, and address concerns. Coordinating with healthcare providers to ensure seamless communication and accurate patient records. Ideal candidates need strong organizational skills to enhance patient experience.

This role exists to ensure they’re delivering not just outcomes, but true partnership to their most influential customers, playing a critical role in scaling their ability to serve complex accounts, driving consistency in execution, and unlocking expansion opportunities. Furthermore, this leader will manage a team of Customer Success Managers across the West Coast.

The National Service Coordinator provides support to Fleet Management customers by fielding inbound calls and assisting with roadside assistance and setting up rentals, as well as relaying approval confirmation to repair facilities. This person will also conduct follow-ups with repair facilities, tow companies and Fleet drivers in a full-time work from home position.

Provide payment assistance solutions such as co-pay cards or vouchers. As the Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program, fielding requests such as card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

As Pharmacy Communications PM, you’ll be the nerve center connecting our company and our partner pharmacies, turning noise into signal and friction into speed. Responsibilities include triaging messages, drafting updates, maintaining visibility, hosting stand-ups, coordinating feedback, creating SOPs, training hires, building dashboards, and leading post-mortems.

As a tech-savvy Customer Success Manager, you will own relationships with about 200 customers, onboarding new enterprise accounts, understanding their needs, and helping them succeed using our products. You'll identify expansion opportunities, gather feedback, and share insights across the organization, collaborating with Product, Sales, Support, and Business Development teams. This is a full time remote position.

As a Senior Customer Success Manager, you will be customers' most important contact at Color, serving as their trusted advisor and strategic partner. You will support the evolution and successful execution of their cancer benefit strategy, guiding them through onboarding, engagement, and expansion for our cancer program to meet their benefits goals. Your efforts will directly impact health outcomes and the success of Color.