Coordinate bookings and reservations for clients in the travel industry.
Organize client information and ensure accuracy of reservation details.
Communicate confirmations and updates in a timely manner.
Aisles & Abroad operates in the travel industry, providing booking and reservation coordination services. The company fosters a supportive and collaborative team environment with flexible remote work opportunities.
Handle inbound sales and service calls to enhance customer experience.
Provide thoughtful advice and resolve customer issues with a positive attitude.
Maintain high performance metrics including revenue per call, quality, and dependability.
SeekWell is the parent company of 1-800 Contacts, The Framery and Luna, aiming to simplify access to vision care. Maintained by a legendary culture started nearly 30 years ago, the company is owned by KKR and values diversity and inclusion.
Serve as a trusted executive advisor to superintendents and district leaders, aligning platform insights with strategic goals and conducting high-impact reviews.
Synthesize complex multi-source sentiment and quantitative data into clear, defensible narratives and executive presentations.
Facilitate consultative workshops and proactively audit account health to sustain high retention and drive growth.
ThoughtExchange builds an AI-powered platform that helps K-12 leaders connect with communities and uncover actionable insights. The company is a remote-first, multi-year startup with a collaborative culture and a focus on employee voice and well-being.
Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Respond to online inquiries related to travel services, scheduling, and reservations.
Assist with coordinating travel details based on client preferences and provide timely updates.
Maintain accurate records and deliver a consistent positive client experience.
Aisles & Abroad is a travel services company that provides customer support and coordination for travel-related inquiries. The company offers a supportive remote work environment with structured onboarding and opportunities for growth.
Own the operationalization of strategic customer projects and optimize Customer Success processes for scalability.
Define the strategic framework for core Customer Success metrics and drive executive reporting.
Manage cross-functional stakeholder collaboration and act as senior escalation point for operational issues.
AlphaSense provides AI-driven market intelligence and search for sophisticated companies. Founded in 2011, the company has over 2,000 employees globally and is committed to a diverse and inclusive work environment.
Apply deep working knowledge of customer success to guide how Customer Success Operations supports the broader CS organization.
Own definitions, methodology, and standards behind core CS metrics, including NRR, GRR, renewal rate, and usage KPIs.
Support Customer Success tool strategy across systems like Salesforce, Gainsight, Clari, Gong, and Tableau, executing on priorities.
AlphaSense provides AI-driven market intelligence and search to help companies make decisions. With over 2,000 employees and trusted by 6,000+ enterprise customers, they foster a dynamic and fast-paced culture.
Take inbound customer cancellation calls and retain them as customers.
Make daily outbound calls to customers with failed subscription payments.
Proactively identify retention and upsell opportunities by aligning solutions with customer needs.
Aura is on a mission to create a safer internet with a suite of intelligent digital safety products. The team of over 400 people worldwide is guided by experienced leadership that has grown startups into multi-billion dollar organizations.
Guide US and global clients from pre-contract to go-live, building playbooks and workflows for seamless onboarding.
Own the program end-to-end, including kickoff calls, SSO setup, milestone tracking, and client communication.
Act as a trusted advisor to HR leaders, designing engagement strategies that drive utilization.
LearnLux is a provider of workplace financial wellbeing, blending digital planning with access to financial planners. The company is venture-backed, has raised over $35M, and fosters a fast-paced, growth-focused culture.
Deliver engaging in-person training at customer facilities across the US, with up to 50% travel.
Lead virtual training sessions for remote customers, adapting delivery to keep it interactive and effective.
Collaborate with internal teams to customize materials and gather feedback to continuously improve training.
Higharc is a VC-backed startup transforming how new homes are designed and built, with over $175M raised and support from leading venture capital firms and 18+ strategic investors. The company has been remote-first since 2018, fostering a flexible and health-focused culture with comprehensive benefits and meaningful equity for its fast-growing team.