Monitor people supported and provide support in health, medication, safety, and daily living.
Empower independent decisions and respond to emergency requests with backup staffing.
Troubleshoot technology issues and provide training on remote support systems.
Heritage Christian Services promotes independence and opportunities for growth for people with disabilities. The organization values equity and justice, with a culture focused on dignity and respect.
Manage, coach, and develop department operations and staff to maximize homeowner outcomes.
Ensure consumer complaint responses comply with state/federal regulations and CFPB requirements.
Oversee investor reporting, budgeting, vendor management, and policy development for mortgage resolution.
LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, it offers a career foundation built on integrity, innovation, and collaboration.
Act as a subject matter expert on medical payment policy, analyzing client data and presenting new policy opportunities to health plans.
Collaborate with Client Medical Directors and internal teams to develop and advocate for adoption of medical policies that maximize value.
Prepare presentations, coordinate reviews, and inspire trust as a trusted advisor for the Health Plan's medical payment strategy.
Cotiviti is a healthcare analytics company that partners with health plans to optimize payment accuracy and medical policy through data-driven solutions. The company employs a global workforce and fosters a collaborative, client-focused culture.
Provide exceptional customer service by addressing member and provider inquiries via phone with empathy and accuracy.
Troubleshoot issues, document interactions, and escalate concerns while adhering to corporate policies.
Develop expertise through skill-based training and act as the primary liaison for Fallon Health members and providers.
Fallon Health, founded in 1977, is a leading health care services organization providing innovative insurance solutions and coordinated care for seniors and complex health needs. They are among the nation's top health plans, with 'Excellent' NCQA accreditation for their Massachusetts products.
Field inbound phone inquiries regarding STAT medical records.
Monitor fax queues and process requests within required timeframes.
Maintain knowledge of HIPAA and facility requirements.
MRO is a provider of release of information (ROI) services for medical records. The company emphasizes excellent customer service and HIPAA compliance.
Connect with customers via phone, email, chat, and social media to resolve their questions or concerns.
Calmly de-escalate issues and escalate interactions when necessary.
Track all call-related information for auditing and reporting purposes.
TP is a global digital business services company that delivers advanced, digitally powered business services to help brands streamline their business. With over 500,000 employees speaking 300+ languages, they foster an inclusive and diverse culture.
Lead and mentor a team of Customer Care Advisors, providing expert guidance on complex inquiries.
Resolve escalated customer and agent issues while driving performance through coaching and process improvements.
Analyze team performance, conduct quality reviews, and lead department projects to enhance efficiency.
Bestow is a vertical technology platform modernizing life insurance distribution for carriers through AI and automation. Backed by investors like Goldman Sachs and NEA, the company serves major insurers with a team that emphasizes precision, purpose, and heart.
Participate in paid surveys and market research studies from home or in person.
Use a smartphone or webcam to complete written and verbal instructions for each panel.
Earn money through PayPal, direct check, or virtual gift codes for your feedback.
Contec brings creative technology and people-based solutions to broadband service providers and electronics OEMs, helping them extend service life and maximize financial returns. The company operates from a network of service centers and leverages proprietary testing and repair technology.
Submit dental insurance claims accurately and follow up to resolve issues.
Post insurance payments and reconcile accounts with practice management software.
Monitor accounts receivable and partner with offices and insurers for timely collection.
Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. The company has employees across the US and recently closed a $21M Series A funding round.
Submit provider and organizational contract requests to commercial, Medicare, Medicaid, and managed care payers.
Monitor contract application status and maintain detailed tracking of all submissions and negotiations.
Coordinate with internal teams to facilitate successful implementation of newly executed agreements.
Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services. Since 2019, we have served thousands of clients and maintain a fully remote culture focused on collaboration and personal connection.