Remote Customer service Jobs · US

Job listings

$60,000–$75,000/yr
US 3w PTO

  • You will communicate with clients on the phone to understand their situation and advise them on next steps.
  • You’ll master complex topics and internal tools to help hundreds of people each week.
  • You’ll be measured by and compensated for the impact you have on clients.

Atticus is a platform that connects sick or injured Americans with government benefits and insurance compensation. The company has raised over $100 million from top VC firms, helped hundreds of thousands of people access over $10 billion in aid, and earned over 20,000 five-star reviews.

  • Assist in gathering travel options based on client preferences.
  • Help with booking hotels, cruises, flights, and packages.
  • Follow up with clients on details, confirmations, and updates.

We are a rapidly growing travel agency offering unforgettable getaways including cruises, hotels, vacation rentals, and all-inclusive packages. We are backed by a legacy host agency with over seven decades of excellence.

  • Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
  • Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
  • Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.

Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.

  • Provide technical troubleshooting and support during live legal sessions.
  • Monitor, manage, and record video proceedings with attention to detail.
  • Communicate professionally with participants to ensure smooth experiences.

Prevail Legal provides a platform for remote, in-person, and hybrid legal proceedings with secure video conferencing and intuitive tools. The diverse, well-funded startup is headquartered in San Francisco and aims to transform court reporting and testimony management.

  • Conduct outbound phone outreach and answer inbound calls to connect eligible members to RightMove's virtual MSK care.
  • Educate patients on available care options, verify eligibility, and schedule initial clinical evaluations.
  • Accurately document all patient interactions in CRM systems and escalate complex issues to internal teams.

RightMove is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. We are backed by the #1 orthopedic hospital in the world and focus on improving outcomes and reducing unnecessary healthcare costs.

  • Represent and coordinate benefits for union members with integrity and transparency.
  • Work remotely from anywhere with flexible scheduling and daily pay options.
  • Receive hands-on training and uncapped growth opportunities based on performance.

Schreiter Agency is a trusted 100% union label company that provides long-term benefits to union members. They have served over 30,000 unions for over 65 years and are committed to integrity, transparency, and exceptional customer service.

$17–$20/hr

  • Act as the first point of contact in our call center, handling incoming calls, emails, texts, and web chat inquiries from customers and service providers.
  • Assist customers with booking, canceling, and rescheduling services, and help service providers with work order and policy questions.
  • Troubleshoot software issues and work as part of a fully remote team, utilizing technology for communication, training, and meetings.

Qleen makes it easy for homeowners to automate chores from house cleaning to yard maintenance, window cleaning, and pool maintenance using vetted providers and an online booking system. We are a growing company that values detail, self-management, and quality in our remote team members.

$37,500–$46,500/yr

  • Handle high volumes of incoming calls and produce sales leads.
  • Identify customer needs, provide accurate information, and resolve complaints.
  • Maintain records, follow communication procedures, and exceed service targets.

Twelve31 connects clients with product/services support and resolves customer issues. The company emphasizes a customer-first culture and seeks empathetic, communicative team members.

$97,878–$131,600/yr

  • Manage Samsara's largest enterprise accounts to drive adoption and maximize long-term value from the platform.
  • Lead strategic customer engagements, define success plans, and orchestrate executive business reviews.
  • Influence internal roadmaps across Product, Finance, and Support to drive customer initiatives.

Samsara is a public company that provides a Connected Operations Cloud platform to help organizations leverage IoT data for safety, efficiency, and sustainability. The company has a global team and emphasizes a culture of customer success, long-term thinking, and inclusivity.

  • Answer incoming communications from customers to resolve questions and issues with white glove treatment.
  • Conduct research to provide answers and recommendations for products or services.
  • Support customers of an iconic global luxury retail brand with fashion sense and appreciation for exceptional service.

TTEC helps companies build engaged customer experiences powered by humanity and technology. They are a global company with a diverse workforce, committed to inclusivity and employee well-being.