As a Senior Customer Success Manager at Greenhouse, you will be a strategic partner to customers, helping them drive and adopt talent acquisition and recruiting best practices. You will manage a book of Enterprise customers in the UK & Ireland, establish relationships throughout their organizations, and identify upsell opportunities. You will also collaborate with internal teams and act as a hiring coach to customers.
Job listings
Join Certify as a Client Success Manager (CSM) to drive client satisfaction, retention, and growth in a fast-paced, dynamic environment. You’ll orchestrate complex client projects, navigate ambiguity with confidence, and build strong relationships with enterprise clients to transform challenges into successes. You’ll excel at managing multiple high-stakes accounts, leveraging data-driven insights, driving client expansion opportunities, and collaborating across teams to deliver exceptional client experiences.
$105,000–$145,000
USD/year
At SearchStax, Customer Success Managers are embedded in the heart of customer relationships, understanding their unique needs and helping them realize the full value of the platform. This role focuses on turning that value into measurable outcomes and advocacy by building deep, trusted relationships across all levels of customer organizations and proactively managing risk.
Join the Onboarding team as an Onboarding Specialist! Take ownership of the customer upon subscription, guiding them in account and connections set-up. Post-set-up, maintain ownership, follow-up regularly, and upsell product features and plans.
$120,000–$135,000
USD/year
Drive the success of Fortune 500 customers by owning the customer relationship from adoption to renewal and expansion. Drive product utilization, optimize configuration to maximize value, advocate internally for product improvements based on customer feedback, and showcase business impact to customer executives in the form of Business Reviews.
Join Nozomi Networks as a Customer Success Manager! Engage and build meaningful relationships with Critical Accounts driving high customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.
India
5w PTO
The Merchant Success Associate (MSA) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of our Midmarket merchants and delivering massive value to help facilitate their growth and success. The MSA will work together with a Portfolio Success Manager(s) and/or Senior Merchant Success Manager(s) to support ShipBob’s largest merchants.
As a Client Success Associate, you will support a high volume of employers in the SMB segment, assisting with implementation, enrollment strategies, value demonstration, and reporting. This role involves managing SMB accounts, developing product knowledge, standardizing team playbooks, and utilizing Salesforce for communication and resolution workflows.
Maintain relationships with customers in our strongly growing EMEA Defence and Intelligence segment. Act as our main point of contact and trusted advisor for our customers during their time with Planet and focus on client retention. Help drive value realization and return on the client’s investment.
In this role, you manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates.