Handle inbound and outbound member and provider inquiries via phone, email, and chat with professionalism and empathy.
Provide accurate information on benefits, eligibility, claims, prior authorization, billing, and provider portal support.
Collaborate with internal teams to resolve complex cases, identify process improvements, and meet performance goals.
XO Health is the first health plan designed by and for self-insured employers, delivering a unified health experience for members, providers, and payers. We are growing a multi-disciplinary team of diverse and digitally empowered employees committed to rebuilding trust in healthcare through transformation.
Meet virtually with clients who have expressed interest in learning about their benefit options to understand their needs and provide personalized guidance.
Assist clients through the enrollment process with professionalism and care while building lasting relationships.
Deliver exceptional customer service with a focus on understanding each client's unique situation.
Global Elite Empire Consultants is an independent third-party recruiting firm connecting clients with benefit options. They foster a supportive, collaborative remote team environment with performance-based growth opportunities.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, operating with a fully remote culture.
Coordinate virtual assessment activities and manage claimant communications to ensure a seamless experience.
Provide professional first point of contact for claimants via phone and email, supporting them through the assessment process.
Support smooth operations by managing schedules, maintaining records, and assisting Functional Assessors and managers.
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. They are a trusted partner to government and industry, delivering services that create positive social impact and transform lives.
Serve as a trusted technical resource for customers and sales teams, assisting with parts selection and troubleshooting.
Diagnose and resolve installation and service challenges using strong vehicle maintenance knowledge.
Work with Sales and Engineering to communicate feedback and advocate for customers through the RMA process.
This role is with a partner company that provides automotive parts and technical support services. The company fosters a collaborative culture focused on continuous improvement and customer success.
Handle inbound calls from prospective clients and screen lead quality.
Schedule consultations and process payments accurately.
Follow established procedures to ensure a smooth and professional intake experience.
The company provides professional services and manages client intake processes. It maintains a structured, client-focused culture with remote work options.
Manage order release, billing setup, and documentation follow-up to support accurate and timely revenue realization.
Review pending orders, resolve issues with cross-functional teams, and prioritize worklists to minimize billing delays.
Provide responsive customer service and identify process improvements to enhance operational quality and efficiency.
The company provides healthcare operational support, focusing on order management and billing to ensure timely revenue realization. It fosters a remote-first culture with an emphasis on collaboration, diversity, and employee wellbeing.
Handle inbound and outbound calls to retain customers and maximize sales opportunities.
Resolve customer issues and promote Cogeco products and services using strong negotiation skills.
Meet or exceed quality and KPI targets while providing excellent customer service.
Cogeco is a telecommunications and media company serving 1.6 million residential and business subscribers in North America. The company fosters a culture of agility, dedication, and authentic connections, with no room for ego.
Embrace the freedom to work from home and tailor your schedule to fit your lifestyle.
Join a nurturing community that values work-life harmony and provides support for career growth.
Access mentorship opportunities from experienced leaders dedicated to helping you succeed.
Global Elite Empire Consultants is a third-party recruiter specializing in client service leadership placements. They emphasize a supportive, nurturing environment with mentorship and growth opportunities.
Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record.
Conduct face-to-face or telephonic interviews with patients to secure information for requested services.
Demonstrate customer-centric focus and achieve performance standards defined by Integrated Patient Scheduling Management.
NAH is a healthcare network serving Northern Arizona, providing a range of medical services. It is a large organization with thousands of employees, focused on patient-centered care and innovation.