The role involves helping prospective guests learn about expedition travel, assisting past guests in planning their next adventure, and helping booked guests prepare for their trip. Expedition Specialists provide exceptional service and effectively close sales, reinforcing sales through follow up and communication. This position requires excellent communication and customer service skills in a fast-paced environment.

This is a remote position where you'll handle 80-100 incoming calls daily to book reservations for our brands worldwide. You'll apply sales techniques to convert calls into reservations and provide excellent customer service, while striving to meet and exceed monthly metrics and adhering to a set schedule.

Clinical Coordinators play a crucial role in establishing and maintaining a robust operational foundation within our organization, delivering exceptional member experience in all member interactions and throughout all care delivery. They will utilize strong organizational ability and proactively assist in sustainable administrative processes while identifying areas for improvement in operational workflows.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond in a collaborative and engaging environment. Interact with people from all walks of life, resolving high level consumer issues in a fast-paced environment, assisting policy holders, and providing recommendations.

The Telephonic Intake Representative handles inbound calls and ensures a smooth, accurate process for reporting a disability claim. You'll promptly take inbound calls, accurately identify employee eligibility information, and post new claims in the administrative system. The role also involves follow-up, answering questions, and maintaining claim data.

The Access & Patient Support Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. Oversees daily operations, maintains training goals, creates SOPs, reviews program metrics, and manages team members. The role requires strong communication and problem-solving skills.

Solve billing queries, meter issues, and complex energy conundrums by providing end-to-end service via phone or email to customers with warmth and kindness. No scripts are used, just real conversations where you listen, understand, and deliver solutions that make sense.

As a Customer Support Advisor, you'll work within 1st tier support, collaborating with Technical Product Specialists, Customer Experience, and R&D. Your responsibilities include replying to customer inquiries, identifying product issues, logging feature requests, and providing outstanding service via phone, email, and chat.

As a Licensed Insurance Representative, you are responsible for finding innovative ways to respond to varying questions, issues, and concerns, providing excellent customer service through active listening, and working with confidential customer information sensitively in a collaborative, engaging environment.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.