Remote Customer service Jobs · Microsoft Office

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  • Provide timely response to orders by phone and email, reviewing repair proposals for proper service intervals and pricing.
  • Negotiate pricing and apply warranty applications while creating purchase orders.
  • Contact clients to recommend repairs and gain approval, and suggest proper service locations.

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 offices nationwide and a fleet of 750,000 vehicles, they are committed to investing in their people and doing the right thing.

$64,800–$121,500/yr

  • Manage, coach, and develop department operations and staff to maximize homeowner outcomes.
  • Ensure consumer complaint responses comply with state/federal regulations and CFPB requirements.
  • Oversee investor reporting, budgeting, vendor management, and policy development for mortgage resolution.

LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, it offers a career foundation built on integrity, innovation, and collaboration.

$120,000–$145,000/yr

  • Act as a subject matter expert on medical payment policy, analyzing client data and presenting new policy opportunities to health plans.
  • Collaborate with Client Medical Directors and internal teams to develop and advocate for adoption of medical policies that maximize value.
  • Prepare presentations, coordinate reviews, and inspire trust as a trusted advisor for the Health Plan's medical payment strategy.

Cotiviti is a healthcare analytics company that partners with health plans to optimize payment accuracy and medical policy through data-driven solutions. The company employs a global workforce and fosters a collaborative, client-focused culture.

  • Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
  • Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
  • Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.

Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.

  • Represent and coordinate benefits for union members with integrity and transparency.
  • Work remotely from anywhere with flexible scheduling and daily pay options.
  • Receive hands-on training and uncapped growth opportunities based on performance.

Schreiter Agency is a trusted 100% union label company that provides long-term benefits to union members. They have served over 30,000 unions for over 65 years and are committed to integrity, transparency, and exceptional customer service.

  • Handle inbound calls with professionalism, resolving issues and answering inquiries.
  • Troubleshoot technical problems and document interactions accurately.
  • Upsell products and services while maintaining a positive customer experience.

MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.

$14–$14/hr

  • Handle customer inquiries, resolve issues, and ensure first call resolution using effective problem-solving and communication skills.
  • Utilize systems to complete account management tasks and recognize sales opportunities to upgrade services.
  • Escalate customer dissatisfaction appropriately and maintain high reliability with regular attendance.

MCI is a tech-enabled business services company delivering customer experience, BPO, and cloud technology solutions across multiple industries. The company employs over 10,000 people and fosters a team-oriented culture with opportunities for growth.

  • Provide world-class technical and non-technical support to customers via email, phone, and live chat.
  • Coordinate with Engineering and Product Management on product issues and releases.
  • Develop positive customer relations and assist in updating technical documentation.

Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. They serve 16,000+ academic institutions in over 185 countries and foster a remote-first culture with a diverse team across 35+ countries.

$45,000–$75,000/yr

  • Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
  • Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
  • Process bookings and payments while ensuring accuracy and compliance with company policies.

We specialize in creating unforgettable cruise experiences by offering expert travel planning services. We are a trusted name in the travel industry, committed to exceptional customer service and seamless booking experiences.

$48,000–$60,000/yr
US 4w PTO

  • Manage complex customer needs end-to-end across order fulfillment, patient onboarding, and service resolution for new Renal customers.
  • Serve as primary point of contact, exercising independent judgment to assess situations and drive resolution.
  • Proactively coordinate across internal teams to deliver patient-centered outcomes while meeting KPIs.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams. For 70 years, the team has driven innovations in kidney care, fostering a culture of focus, courage, and continuous improvement.