This role involves consistent, quality customer service to both internal staff members and external patients, actively managing calls to enhance customer experience and build relationships. The specialist will schedule appointments, assist with online check-in, provide tech support, document encounters, compile referral information, communicate with providers and pharmacies, make reminder calls, and provide information to clinics.

You will be the voice of Front, responsible for all types of customer inquiries, and for keeping our customers happy, by providing timely and effective assistance to customers with a focus on issue resolution and customer satisfaction. You'll also debug and test product features and report them to product and engineering.

Begin your journey in customer support by working with technology companies, offering top-notch support, and creating long-term customer relationships. You'll handle first-line support for self-serve customers, resolve queries through various channels, and identify complex issues for escalation. There is great growth potential within the role.

As a Sr. Underwriting Service Specialist, you'll ensure account service delivery exceeds customer expectations, utilizing customer service skills and software applications to meet targets and SLAs. Responsibilities include policy issuance, documentation, report updates, and communication with internal functions and brokers. This role requires analytical skills, collaboration, and insurance knowledge.

As a Customer Service Contact Centre Representative, be the first point of contact for clients. Work in a fast-paced environment, resolve issues, and match clients with the right solutions for financial success. The start date is June 9th, 2025, and it's a full-time permanent position. Flexibility to work evenings and weekends is required.

As an Adjuster, work directly with policyholders when they have a claim. Advocate for the policyholder by listening, analyzing problems, and guiding them through the claims process. Use expertise to proactively make recommendations that will help customers avoid future issues.

Using a consultative and empathetic approach, this role delivers customer support resulting in positive customer experience via voice calls, live chats, email, and social media channels. The role requires strong issue resolution skills, clear communication, and continuous learning of the Deel platform to help optimize and support workflows.

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures.

The Regional Customer Support Specialist supports Natera’s Oncology division and provides world class service to medical professionals, patients and cross functional internal and external teams, ensuring a smooth ordering process and quick reporting of results using critical thinking skills to resolve issues.

Responsible for developing client, broker, and vendor relationships through outstanding and responsive service. Represents Luminare Health products and services, manages reporting, plan operations and problem resolution. Works to retain their assigned book of business and identifying opportunities for growth.