You'll be responsible for all facets of product installation after the sale is complete, coordinating cross-functionally with various teams to successfully install and activate the customer’s suite of products. As the primary point of contact, you will provide world-class customer service and support throughout the customer’s journey.

As a Sr Customer Success Manager, focused on key accounts at Proof, you will be entrusted with building strategic relationships and driving product adoption and engagement across our customers. You will own strategic relationships and be responsible for the goals, adoption and growth of your accounts, collaborating cross-functionally with internal teams to drive platform enhancements and engagement strategies that will result in transaction and revenue growth.

The Senior Customer Success Manager will build long-term, strategic partnerships with Axon’s larger customers. They will work with clients to understand workflows, organizational structures, and requirements. As the main point of contact, they will provide best practices and help customers achieve operational goals using Axon’s products. They will also work with cross-functional teams to provide insight into customer needs and challenges.

We are looking for a Customer Success Manager based in India who will be responsible for developing long-term relationships with our customers. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.

The position focuses on program management for key customers’ SpringWorks onsite programs, balancing account management and program management through strong communication and collaboration skills; the role involves project management, stakeholder engagement, and proactive issue resolution to ensure customer satisfaction.

The SDM role requires a strong set of skills and responsibilities to ensure the successful delivery of services to designated customers, providing a personalized interface to clients. Your ultimate goal is to ensure client satisfaction by meeting Service Level Agreements and contractual obligations and collaborate with internal technical teams to maintain strong relationships.

Drive the on-boarding, adoption, retention and overall success of customers by conducting product trainings, providing recommendations to optimize the use of our platform, and identifying opportunities to expand our partnership with customers. Function as the voice of the customer and provide internal feedback. Track key account metrics and forecast retention.

The Implementation Services Manager will delight customers by delivering winning strategies and solutions, working with mid-market organizations and large enterprises, especially in Financial Services and Healthcare, focusing on GRC activities. You will own new customer onboardings and implementations end-to-end, including kickoff, process design, build, training, and rollout.

Join Immersive Labs as a Customer Success Manager to develop strategic partnerships with customers, ensuring the platform delivers on their strategic outcomes. You will onboard customers, train them on the product suite, and collaborate with internal teams to deliver a strategic vision. With 3-5 years of experience in customer success, you will drive customer obsession and elevate the customer voice.

Join our team as a Customer Success Manager! You will be responsible for customer's onboarding experience, adoption, and expansion across a range of relationships. You will partner with customer stakeholders to drive product adoption and identify renewal needs, ensuring client success and addressing their evolving needs.