Proactively onboard new paying customers, understand their use cases, and provide guidance on Wrike setup. Lead training for teams, showcase features, and answer usage questions. Monitor accounts to identify opportunities and assist at-risk accounts. Use consulting skills to help customers unlock value from Wrike. Conduct Executive Business Reviews and run health checks to ensure optimal functionality usage. Partner with account management to identify up-sell opportunities. Advocate for customers to Product Managers.
You’ll be the face and voice of Deel for our clients, responsible for onboarding clients and setting them up for durable relationships with Deel to enable long-term success. You will serve as our client’s trusted advisor by providing strategic guidance during the onboarding phase on operational and product-related issues.
The Experience Partner 2 manages a portfolio of mid-tier clients across the full customer lifecycle, participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement and growth planning. This role requires a balance of consultative client management and cross functional collaboration.
The Onboarding Manager will guide clients through the onboarding and implementation process, ensuring they are set up to reach their goals with the platform. This role requires a strategic, customer-centric approach to serve as both project manager and product expert to clients with leading complex software configurations. They should also balance multiple projects simultaneously and drive long-term adoption.
Empower underserved families to take the most transformative step of their life to access care by owning and driving the family empowerment function. You'll manage the family training pipeline, pushing families to reach their maximum potential and to obtain best-in-class clinical training to best care for others. You'll also uplift families and build a thriving community.