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FiltersServe as a trusted advisor and advocate for higher education partners driving adoption, engagement, and measurable student success outcomes through proactive relationship management, strategic planning, and cross-functional collaboration, owning a portfolio of institutional partners and ensuring each customer achieves meaningful value from their TimelyCare partnership.
Looking for a Healthcare Customer Success Manager to grow trusted relationships with hospital customers and ensure their long-term success. Responsible for the day-to-day relationship with a book of customers and maintain a holistic, data-driven view of their overall experience with every team and Bluesight solution. Interfaces with customers and builds relationships across the customer organization.
You will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time.
In this high-visibility role, you’ll deliver unmatched service and attention to Rad AI's rapidly expanding customer base, helping drive success at the forefront of generative AI-driven healthcare innovation. You will be responsible for building strong relationships with customers, ensuring successful onboarding and implementation, proactively addressing customer needs, and fostering cross-functional collaboration to maximize customer value.
You’ll play a foundational role in delivering on Vitable's promise of better care. You’ll help shape the customer journey from onboarding through renewal, building and executing strategies that drive retention, deepen engagement, and fuel revenue growth within our existing client base.
The Customer Migration Specialist will guide customers through the transition from our legacy platform to our new self-service platform, ensuring a smooth migration experience by providing hands-on support and answering questions, while explaining technical concepts such as APIs and integration steps, and capturing feedback on the software.
This role sits at the critical intersection of customer success, engineering, sales, and product development, enabling you to work across teams to ensure customer satisfaction, accelerate issue resolution, and contribute to scalable internal systems and support workflows. You’ll answer product questions and debug technical issues for both current customers and prospects, taking ownership from the moment the customer reaches out, all the way through submitting the PR for the fix.
Manage and own relationships across our small and mid-market customer base, ensuring they achieve maximum value from the CipherHealth solution suite while supporting the roll-out of our digital touch engagement model. This role is critical in ensuring these customers achieve value from our solutions through proactive communication, digital engagement, and scalable support strategies. Collaborate with Senior Customer Success Managers on enterprise accounts, providing insights and operational support.
As a Pulse Customer Success Manager at AuditBoard you’ll manage a large book of SaaS customers using digital engagement, automation, and data-driven strategies. This role focuses on delivering value at scale — ensuring product adoption, driving retention, and uncovering growth opportunities — while maximizing efficiency and customer experience. You’ll partner closely with Customer Marketing, Product, and Operations to support thousands of users through lifecycle programs and tech-touch engagement.
Guide new customers through setup, onboarding, and best practices. Hop on video calls, phone calls, and live chats to ensure smooth adoption. Proactively follow up with clients to ensure satisfaction and retention. Be the primary point if contact for company looking to get started. Handle inbound/outbound calls and emails with professionalism and energy. Identify upsell and cross-sell opportunities through client interactions.