The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction. You embody and promote HighLevel's core values, fostering a culture of collaboration, accountability, and innovation across the team.

As a Customer Success Manager, you will build strong relationships, leverage product knowledge, and apply project management skills to ensure customer satisfaction with ProcessUnity’s service. You will understand solutions, present relevant features, and drive adoption/ROI, exceeding net revenue retention goals by working with various teams to close the feedback loop on customer and market needs.

Seeking enthusiastic, hard-working, friendly individuals to support a huge network of veterans. This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people and leave no veteran behind.”

Break free from the conventional 9-to-5 and design a life that truly reflects your ambitions. Be your own boss, create your schedule, and live the life you’ve always imagined. Join us and unlock a world of possibilities where health insurance reimbursements and all-expenses-paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland are just the beginning.

As a key member of our global Customer Success organization, the Customer Success Engineer acts as a technical leader at Tines and helps customers understand the value of workflow automation across their organization. This role allows you to work alongside customers as they onboard and expand their use cases of Tines. You will partner with our Customer Success Managers to ensure our clients are meeting their success criteria for the platform and help build and enable new use cases.

This is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will work with members, brokers, providers, and Oscar vendors through multiple channels. This role manages an assigned caseload, maintaining service delivery, productivity, and quality expectations.

As a Customer Support Specialist at Grow Therapy you will be at the forefront of our mission to make high-quality mental healthcare accessible and affordable. You will serve as a passionate advocate for both our Clients and Therapists, ensuring they feel heard and supported throughout their journey with us. You will play a crucial role at Grow by troubleshooting and resolving technical issues, assisting and educating customers on our platform.

As an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales.

As a Centralized Call Centre Bilingual Representative, you will support work order creation for the FMO and Service departments, ensuring high-quality facility services. You will respond to customer inquiries, resolve problems, fulfill requests, and maintain the Computerized Maintenance Management System (CMMS) database, working remotely after initial training.

Looking for goal-oriented individuals with leadership potential to grow your career at your own pace at our rapidly growing company. Offers 100% remote positions, union contract representation, and uncapped earning potential.