Manage Support requests through email, phone, and chat channels
Conduct troubleshooting calls, chats, and emails
Interface with Product/Engineering to meet user needs
FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action. They value diversity and are committed to creating an inclusive environment for all their employees.
Resolve support tickets and live chats every week while maintaining accuracy and empathy.
Use account tools confidently to fix issues, taking full ownership of the resolution.
Detect unusual account activity and act quickly using the correct workflows.
DISQO's mission is to build the world’s most trusted ad measurement platform that fuels brand growth. Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth.
Proactively engage with customers to ensure they are utilizing Elite’s solutions effectively.
Develop and maintain strong, long-term relationships with customers to drive satisfaction and renewals.
Deliver customized training programs and webinars to help customers deepen their product knowledge.
Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. They deliver the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action.
Assist customers across multiple channels to deliver a consistent and positive experience.
Resolve inquiries and issues promptly, taking ownership until resolution.
Actively listen and identify customer needs, offering appropriate solutions.
Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.
Design and manage webinars, automated email campaigns, and in-app messaging for merchant success.
Facilitate smooth onboarding to ensure merchants quickly achieve their 'aha!' moment.
Collaborate with Marketing and Product teams to create educational resources.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates to fill positions at partner companies.
Provide high-quality customer care to create a positive experience for customers and consumers.
Manage inbound calls and emails from customers with product questions, troubleshooting needs, and warranty support.
Work in a fast-paced environment with regular hours Monday through Friday 7:30am – 4:00pm PST, and optional weekend overtime.
Fortune Brands Innovations is an industry-leading home, security and digital products company focused on opportunities within the home, security and commercial building markets. They have transformed their workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
Lead the technical onboarding process for new customers, formulating plans based on their requirements and goals.
Develop relationships with customer stakeholders and work with sales teams to renew and expand customers while minimizing churn risks.
Act as the voice of the customer, advocating for their needs and requirements to internal teams and ensuring timely issue resolution.
Chainguard secures the software supply chain by default, offering guarded open source software built from source and updated continuously. Founded by industry experts, they provide solutions to organizations ranging from Fortune 500 companies to startups, focusing on being the safe source for open source.
Process transactions on insurance accounts and interact with insurance companies.
Communicate with staff and third-party customers to ensure accurate processing.
Prioritize accounts to maximize aged AR resolution, and research documentation.
Oregon Health & Science University values a diverse and culturally competent workforce. They are proud of their commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.
Deliver exceptional customer service to external and internal customers.
Answer incoming calls and handle inquiries related to scheduling and general information.
Ensure administrative and financial preparation of patients prior to their visit.
Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants.