Lead, coach, and develop a team of Customer Success Engineers to deliver measurable customer outcomes across Veeam Data Platform.
Drive scalable technical capability in data resilience, disaster recovery, cloud platforms, and automation.
Partner with Sales, Renewals, Product, and Support to align customer success activities with account strategy and revenue priorities.
Veeam is the Data and AI Trust Company, specializing in data resilience and data security posture management. Headquartered in Seattle with offices in 30+ countries, Veeam protects over 550,000 customers worldwide and fosters a culture of growth, learning, and impact.
Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.
Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.
Understand and document client goals, KPIs, and business outcomes in collaboration with sales.
Create and maintain success plans to track progress against client goals and provide strategic guidance.
Partner with Campaign Operations to ensure client campaigns are run successfully, accurately, and on time.
Madison Logic uses data-driven insights to help B2B marketers align decision-makers and accelerate growth. The global team values accountability, teamwork, respect, integrity, and innovation.
Lead client demos and scope integration needs for game partners.
Troubleshoot API integrations using JSON, webhooks, and logs.
Act as the hub between clients, Business Development, and Engineering.
Xsolla is a global game commerce company providing payment tools and services, partnering with Valve, Twitch, and Ubisoft. It operates worldwide with offices in LA, Berlin, and Seoul, supporting creators across 200+ geographies and 130 currencies.
Resolve patient and insurance issues by taking phone calls, answering voicemails, and working with walk-in patients.
Verify account balances, process payments and refunds, and fully document account activity in the patient accounting system.
Collaborate with team members for account resolution and handle 95% of calls in the Customer Service Call Center queue.
Vail Health is a mountain healthcare system in Vail, Colorado, with a state-of-the-art 56-bed hospital. It focuses on exceptional patient care and offers a supportive culture with comprehensive benefits.
Assist customers over the phone with product inquiries, orders, applications, forms, and account updates.
Resolve customer questions and issues professionally while maintaining a positive, empathetic attitude.
Process orders and maintain accurate customer records with meticulous attention to detail.
Aaron's is an industry leader in the sales and lease-to-own retail industry, known for quality brands and superior service. The company values its team members, offering career training, advancement opportunities, and a supportive culture.
Escalate bugs or policy exceptions and track recurring questions to keep the queue clear.
Helpware is a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners.
Be one of the point-of-contacts for customer inquiries via email, LiveChat, and phone.
Troubleshoot and resolve first-line issues raised by hospital/vet/tech users.
Coordinate second-line/escalated issues with regional BD/AMs and other departments.
Roo is building a veterinary staffing platform to empower animal healthcare professionals with flexibility and higher earnings. With a network of over 20,000 professionals and 9,000 hospitals, Roo fosters a culture of urgency, impact, and customer focus.
Build and maintain strong, long-lasting client relationships.
Ensure timely and successful delivery of solutions according to client needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team across more than 60 countries, the company has been recognized on the Inc. 5000 list and received over 60 industry awards, including Inc. Best Workplaces.
Provide technical support for Axalta product lines, covering selection, mixing, and application on various substrates.
Deliver color matching, cross-references, and correction guidance while documenting issues in Salesforce.
Assist customers via phone, email, chat, and text with troubleshooting, documentation, and escalation.
Axalta is a global coatings company engineering sustainable, colorful solutions that protect products from heat, corrosion, and other elements. With 150+ years of experience, it serves 100,000+ customers across 140+ countries.