Oversee all aspects of enabling services to protect students.
Educate customers on our services and handle the technical set-ups of systems.
Manage concurrent implementation projects for assigned customers.
Gaggle supports student safety and well-being for more than 20 years with a mission of ensuring the safety and well-being of students and schools by leveraging people and technology. They are committed to equal opportunity and have been recognized as a 2023 Top Workplace and also a proud recipient of the 2024 Top Workplaces USA Today award.
Actively conduct outreach via phone, text, and email daily
Successfully complete >100 outbound calls a day
Maintain 92% or higher customer satisfaction score
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.
Act as the sole point of contact for the Partner Success team when Lead is unavailable.
Help cultivate a healthy team dynamic, positive atmosphere, and culture of support and inclusivity.
Fetch is a fast-growing company that is transforming how multifamily communities manage amenities by offering package delivery, valet trash, Fetch Market, and Fetch Storage. They are tackling complex logistical challenges while creating seamless living experiences for residents.
Provide world-class customer service through performing complex Member Services functions.
Maintain compliance with Federal and State regulations, NACHA rules, and Webster/HSA Bank policies.
Meet/exceed individual performance goals, service level objectives, and demonstrate operational excellence.
Webster Financial Corporation is committed to putting people first, by helping individuals, families, and businesses achieve their financial goals. As a commercial bank founded in 1935, they value integrity, collaboration, accountability, agility, respect, and excellence.
Connect with customers via phone/email/chat/social media to resolve questions/concerns.
Calmly attempt to resolve and de-escalate any issues.
Respond to requests for assistance and/or possible processing payments.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.
Act as a strategic partner to accelerate clients' cloud reinvention.
Partner with clients to accelerate TCP adoption, focusing on large-scale workloads and complex migrations.
Bridge the gap between technical strength and user experience.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services, employing over 5300 professionals across multiple locations.
Develop and analyze workflows for new client launches and existing program optimization.
Ensure business rules reflect customer’s needs and align with system functionality.
Communicate with customers and internal stakeholders.
CareTria helps clients with healthcare and pharmacy benefits. They value your passion and actions, seeking contributors to their team focused on client satisfaction.
Fields customer inquiries by finding innovative ways to respond.
Provides excellent customer service through active listening.
Works with confidential customer information and treats it sensitively.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees, they focus on streamlining business in meaningful and sustainable ways, supporting communities, clients, and the environment.
Owning customer interactions across in-app chat, email, and calls, delivering timely, accurate, and high-quality support
Supporting our customers in day to day utilization of Opus1 as well as supporting DIY onboarding customers with real time implementation questions
Troubleshooting product issues and guiding customers through workflows with clarity and confidence
Opus1 is building the platform that powers the next generation of performing arts education. As a leading SaaS CRM for music and performing arts schools, they help organizations manage, grow, and engage their communities through modern, intuitive software. They're a fast-growing startup passionate about enabling creative education to thrive!
Aven is reinventing the credit card with its asset-securing platform, offering lower APRs. They are backed by notable investors and combine technology and finance expertise to create an efficient product experience.