Lead and develop a team of technical support professionals through coaching and mentoring.
Oversee end-to-end customer technical issue resolution, ensuring adherence to SLAs.
Design and implement process improvements across the technical support workflow.
Intelerad offers medical imaging solutions that streamline information flow, simplify processes, and maximize efficiencies. They have nearly 800 employees across four countries and empower nearly 2,000 healthcare organizations globally.
You will work with industry leading customers in maintaining Illumio’s technology deployments
You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request
Escalation Engineers need to understand customer systems and configurations. Analyze problems/defects and recommend solutions
Illumio is a leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. They are powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Consulting with customers and configuring ServiceNow Integrations based on configuration best practices.
Designing and implementing integrations between ServiceNow and third-party software platforms.
Delivering transformative integration architectures that support AI solutions on the platform.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work with their intelligent cloud-based platform, connecting people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.
Ensure seamless communication between IT and other teams.
Help drive the organization's performance and resolution of issues.
Jobgether is a platform connecting job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.
Be the technical expert in how to best support ITAM by configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using ServiceNow best practices focused on configuration vs. customization
Support the engagements efforts for ITAM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
Advise customers in their efforts to take advantage of the ServiceNow ITAM Solution’s standard capabilities in their efforts to improve their ITAM capabilities
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Provide technical support and troubleshoot radiology IT systems, including RIS, PACS, and vendor neutral archives (VNA).
Work with radiologists, technologists, and IT teams to resolve issues and optimize workflows while ensuring seamless system integration.
Participate in disaster recovery planning and backup solutions for radiology IT environments, maintaining accurate documentation.
Intelerad believes in clear paths to healthcare answers, streamlining information flow and simplifying complex processes within medical imaging. With nearly 800 employees across four countries, they empower healthcare organizations worldwide with speed, scalability, and simplicity to enhance performance and improve patient outcomes.
Analyze and project the system balance for our next-generation AI computer.
Characterize memory-intensive AI workloads and model data movement within our Galaxy scale-out architecture.
Develop a performance model for the memory chiplet and conduct thorough performance bottleneck analysis.
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. They value collaboration, curiosity, and a commitment to solving hard problems and are looking for contributors of all seniorities.